
Hi-Rock Animal Hospital
Pet HospitalMarylandAllegany CountyRawlingsMcMullen Highway Southwest
23842 McMullen Hwy SW, Rawlings, MD 21557, USA
4.0
I was in dire need of a vet last summer. I had been taking my dog there for 6 years at the time. I stopped there early AM for help as my dog ate a pound of raisins and raisins are deadly for dogs. He acted like he didn't know me, lied to my face and told me he just works there and no one would be in until 9:30. He told me I had to take it to an emergency vet. I asked if knew where one was. No was the reply. I assumed that was lie #2. All this while I'm in the parking lot talking to him mind you. He wouldn't even look in my dogs direction. I hope I live long enough to see you in need of help and watch karma bite you in the ass, Sir. Dad must be proud.... To your rebuttal, Fair enough, so the name Animal "Hospital" is a misnomer. I get it. I also got 2 of the 4 people I recommended to your "Hospital" to seek other veterinarians. I can take solace in the fact you will most likely run the other 2 off on your own. Oh, the dogs fine, I burnt her esophagus with too much Hydrogen Peroxide making her vomit. Finally someone saw her and treated that. That was a question I wanted to ask BTW. I knew about the H2O2, I just didn't know how much. The fact you wouldn't even talk to me, well it speaks for itself. I don't know what happened to you guys, but I'm kinda sad about it. I'm no veterinarian myself, but I know a horses ass when I see one. Good day sir....
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Overview
- (301) 786-4659
- hirockanimal.com
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Welcome to Hi-Rock Animal Hospital
Hi-Rock Animal Hospital, located at 23842 McMullen Hwy SW, Rawlings, MD 21557, USA, presents itself as a "Pet Hospital" dedicated to providing veterinary care to the community. Situated in Rawlings, Maryland, this facility aims to serve pet owners seeking medical attention for their animal companions. The hospital can be reached by phone at (301) 786-4659 or via mobile at +1 301-786-4659 for inquiries and appointments.
The environment at Hi-Rock Animal Hospital, as described by some clients, is perceived as a place where veterinarians are friendly and procedures are handled with care. A positive aspect highlighted is the appearance of a "small and clean incision" after surgery, which suggests attention to surgical technique and hygiene. The comfort and well-being of pets during visits are a priority, with efforts made to ensure a "gentle and attentive care" experience. This suggests that the staff strives to create a reassuring atmosphere where pets, even those undergoing surgery, can have a relatively smooth and quick recovery. The focus is on providing a functional and professional setting for veterinary procedures.
As a "Pet Hospital," Hi-Rock Animal Hospital typically offers a range of veterinary services designed to address the health needs of small animals, primarily dogs and cats. Based on the provided information, their services include:
- Surgical Procedures: A prominent service, specifically mentioned is the spaying of a five-month-old kitten. The positive feedback regarding the "small and clean incision" and quick healing suggests proficiency in routine surgical procedures. This indicates that they focus on delivering procedures that result in minimal discomfort and efficient recovery for pets.
- Wellness and Preventative Care: While not explicitly detailed, as a standard "Pet Hospital," they would typically offer routine examinations, vaccinations, and parasite prevention programs to maintain overall pet health.
- General Medical Consultations: Diagnosis and treatment of various illnesses and minor injuries. This would include addressing common conditions pets face.
- Post-Surgical Care and Recovery Monitoring: Their focus on ensuring a "relatively easy recovery" for surgical patients implies diligent post-operative monitoring and care.
- Emergency Referral Guidance: In situations where a pet requires advanced or specialized emergency care beyond their scope, the clinic may advise clients to seek assistance from an emergency veterinary hospital. This is a common practice for general veterinary clinics that do not offer 24/7 emergency services.
The distinguishing features of Hi-Rock Animal Hospital, as highlighted by some client experiences, include the skill and experience of the veterinary team in performing surgical procedures. The successful spay of a young kitten, resulting in a clean incision and quick recovery, points to competent surgical techniques and attentive post-operative care. This suggests a focus on ensuring positive surgical outcomes for their patients. The "friendly" nature of the veterinarians is also noted, contributing to a more pleasant experience for the pet owner. The emphasis on "gentle and attentive care" underscores a commitment to the comfort and well-being of the animal during their visit and recovery. For routine care and standard procedures, the clinic appears to be equipped to handle common pet health needs effectively.
Regarding promotional information, Hi-Rock Animal Hospital's primary method of attracting clients appears to be through the positive surgical outcomes and the perceived compassionate care provided for specific procedures. While specific promotional offers are not detailed, the positive testimonial focuses on:
- Successful Surgical Outcomes: The positive experience with the kitten's spay, highlighting the "small and clean incision" and rapid recovery, serves as a strong endorsement of their surgical capabilities. This directly promotes their skill and experience in this area.
- Compassionate and Gentle Care: The appreciation for the "gentle and attentive care" offered to pets is a key promotional aspect, appealing to pet owners who prioritize their animal's comfort and emotional well-being during veterinary visits.
- Friendly Staff Interactions: The mention of friendly veterinarians contributes to an overall positive client experience, which encourages word-of-mouth recommendations.
It is important to note that information on the internet can sometimes present conflicting views. While some reviews highly praise specific services, others might express different experiences. For a comprehensive understanding of current promotions, specific service details, or to discuss particular pet needs, it is advisable for interested individuals to contact Hi-Rock Animal Hospital directly at (301) 786-4659. Their commitment to providing skilled surgical care and focusing on positive recovery outcomes is a key message they convey.
Hi-Rock Animal Hospital Photos







Hi-Rock Animal Hospital Location
23842 McMullen Hwy SW, Rawlings, MD 21557, USA
Reviews
I was in dire need of a vet last summer. I had been taking my dog there for 6 years at the time. I stopped there early AM for help as my dog ate a pound of raisins and raisins are deadly for dogs. He acted like he didn't know me, lied to my face and told me he just works there and no one would be in until 9:30. He told me I had to take it to an emergency vet. I asked if knew where one was. No was the reply. I assumed that was lie #2. All this while I'm in the parking lot talking to him mind you. He wouldn't even look in my dogs direction. I hope I live long enough to see you in need of help and watch karma bite you in the ass, Sir. Dad must be proud.... To your rebuttal, Fair enough, so the name Animal "Hospital" is a misnomer. I get it. I also got 2 of the 4 people I recommended to your "Hospital" to seek other veterinarians. I can take solace in the fact you will most likely run the other 2 off on your own. Oh, the dogs fine, I burnt her esophagus with too much Hydrogen Peroxide making her vomit. Finally someone saw her and treated that. That was a question I wanted to ask BTW. I knew about the H2O2, I just didn't know how much. The fact you wouldn't even talk to me, well it speaks for itself. I don't know what happened to you guys, but I'm kinda sad about it. I'm no veterinarian myself, but I know a horses ass when I see one. Good day sir....
Feb 17, 2025 · T DUBI had my five-month-old kitten spayed at Hi-Rock AnimalHospital, and I have been very satisfied with the experience thus far. The veterinarians were friendly, and the procedure went smoothly. I was impressed by the small and clean incision, which has been healing quickly and well. My kitten was able to move around pretty well the very next morning and has had a relatively easy recovery, considering she just had surgery. To me, this indicates the skill, experience, and compassion of the veterinary team. I truly appreciate their gentle and attentive care of my sweet kitten. Thank you!
Nov 02, 2024 · Cali Girl in WVI called for appointment and it was made for same day without waiting. Very efficient and great to talk with vets. Took good care of my little furbaby girl.
Sep 08, 2021 · Kimberly YoungI had one appointment with my cat with them. The two men were friendly. But I honestly don't think they did a thorough exam with him. They didn't use a stethoscope on him. It was my cats first vet appointment. He was little. They didn't do anything for his fleas. Just told me to use cotton swabs for his ear mites. It was a 30 minute drive anyways. I guess they are convenient if you live in the area. I think they weigh my cat, but didn't say in pounds so I had no clue. They only charged me $70 bucks for only one vaccine. You can get a vet visit as soon as you can with them. I just feel like they were lack luster, in my honest opinion. I felt like their opinion only matter. Thats just how it felt in the room with them.
Sep 15, 2023 · Jess Zombie CharmanderGirlI am new to the area, and my older dog has had some health issues. She recently had a cyst show up and grow pretty fast, so we had to find a vet ASAP that was accepting new clients. I found Dr Gustafson, and am so glad I did. I have insanely high expectations when it comes to my animal's (really any animals) care. The staff is lovely. They removed her cyst and gave me some warnings about the ticks here being more severe than where we moved from, and genuinely was easy to talk with and knowledgeable, but still treated me like an equal. ( I have only ever had one vet that seemed to be on a high horse and not easy to talk to, but she was also amazing at what she did...so it really didn't bother me that much. Anyway...I feel at home here and I feel welcomed by this office. I am so happy to have the opportunity to work with this delightful family practice.
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