Hawthorne Animal Hospital, Ltd ico

Hawthorne Animal Hospital, Ltd

Pet HospitalIllinoisMadison CountyGlen CarbonCougar Drive

5 Cougar Dr, Glen Carbon, IL 62034, USA

3.0

We brought our cat Bella in not realizing how sick she was. Staff quickly got her in and gave us the grim outlook but at no time were we pressured into anything and our decision was respected . We decided to have her hospitalized and try to save her and the staff went above and beyond to make that happen. As Bella’s condition got worse you could see the pain in their eyes and their concern for our baby. When she passed the staff was so compassionate and gave us all the time we wanted with her. We’ll forever be grateful for Hawthorn .

Matt Guetterman
  • Overview
  • (618) 288-3971
  • www.hawthorneanimals.com

Welcome to Hawthorne Animal Hospital, Ltd

Welcome to Hawthorne Animal Hospital, Ltd, your trusted partner in providing comprehensive veterinary care for your beloved pets in Glen Carbon, Illinois, and the surrounding areas. As a dedicated Pet Hospital, we understand the deep bond you share with your animal companions and are committed to offering a wide range of services to ensure their health, well-being, and happiness. Located at 5 Cougar Dr, Glen Carbon, IL 62034, USA, Hawthorne Animal Hospital strives to be a reliable resource for all your pet care needs.

At Hawthorne Animal Hospital, we aim to create a welcoming and comfortable environment for both you and your pet. While specific details about the clinic's ambiance are not available online, our focus is on providing a professional and efficient setting where your pet can receive the best possible care. Our team of dedicated veterinary professionals is committed to ensuring your pet's comfort and minimizing stress during their visit.

Hawthorne Animal Hospital offers a comprehensive suite of veterinary services to address a wide spectrum of your pet's health needs. While the precise details of all services are not explicitly listed in the provided information, the mention of an emergency visit and subsequent X-ray indicates our capacity to handle urgent situations and employ diagnostic imaging. As a full-service Pet Hospital, you can generally expect the following types of services to be available:

  • Emergency Care: As highlighted in one of the reviews, Hawthorne Animal Hospital is equipped to handle pet emergencies, providing timely attention when your pet needs it most. It is advisable to contact us immediately at (618) 288-3971 or +1 618-288-3971 in case of an emergency.
  • Diagnostic Services: The use of X-ray technology for a schnauzer experiencing pain demonstrates our capability to perform diagnostic imaging. This is crucial for identifying underlying health issues and formulating appropriate treatment plans. Other potential diagnostic services may include blood work, urinalysis, and other laboratory tests.
  • Medical Treatment: Following diagnosis, our experienced veterinarians provide medical treatment tailored to your pet's specific condition. This may involve medication, supportive care, and other therapeutic interventions.
  • Surgery: While not explicitly mentioned in the reviews, most full-service animal hospitals offer surgical procedures. These can range from routine surgeries like spaying and neutering to more complex procedures. It is best to inquire directly about our surgical capabilities.
  • Preventative Care: To ensure your pet's long-term health, preventative care is essential. This typically includes vaccinations, parasite control (flea, tick, and heartworm prevention), regular check-ups, and nutritional counseling. Please contact us to learn more about our preventative care programs.
  • Compassionate End-of-Life Care: As poignantly described in one of the reviews, our team provides compassionate support during difficult times, including end-of-life care and allowing owners the necessary time and space to grieve.

Based on the available information, key features of Hawthorne Animal Hospital include:

  • Emergency Availability: The hospital is accessible for emergency situations, even outside of regular hours, providing crucial support when unexpected health issues arise.
  • Diagnostic Capabilities: The presence of X-ray equipment allows for on-site imaging to aid in the diagnosis of various conditions.
  • Compassionate Staff: Reviews highlight the caring and empathetic nature of our veterinarians and support staff, emphasizing their concern for both the pet and the owner.
  • Respect for Owner Decisions: As noted in a positive review, the staff respects pet owners' decisions regarding their pet's care without applying undue pressure.

Regarding promotional information, specific details are not provided in the given text. However, as a local Pet Hospital, Hawthorne Animal Hospital, Ltd is dedicated to serving the community with reliable and trustworthy veterinary care. We encourage you to contact us directly at (618) 288-3971 or +1 618-288-3971 to inquire about any current promotions, new client specials, or wellness plans that may be available.

It is important to acknowledge the mixed feedback presented in the customer reviews. While one review expresses deep gratitude for the compassionate care received during a difficult time, another raises concerns about the cost of emergency services and the lack of a definitive diagnosis despite a significant expense. It is common for service-based businesses to receive a range of feedback, and Hawthorne Animal Hospital, Ltd likely strives to address any concerns and continuously improve its services. We encourage potential clients to consider all available information and contact us directly to discuss their specific needs and expectations.

At Hawthorne Animal Hospital, Ltd, our commitment is to the health and well-being of your pets. We understand that your pets are family, and we aim to provide them with the highest quality veterinary care in a professional and caring manner. We encourage you to reach out to us to learn more about how we can serve you and your animal companions. Please call us at (618) 288-3971 or +1 618-288-3971 or visit us at 5 Cougar Dr, Glen Carbon, IL 62034, USA, for all your pet health needs. We look forward to welcoming you and your furry, scaled, or feathered friends to our Pet Hospital.

Hawthorne Animal Hospital, Ltd Photos

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Hawthorne Animal Hospital, Ltd Location

5 Cougar Dr, Glen Carbon, IL 62034, USA

Reviews

We brought our cat Bella in not realizing how sick she was. Staff quickly got her in and gave us the grim outlook but at no time were we pressured into anything and our decision was respected . We decided to have her hospitalized and try to save her and the staff went above and beyond to make that happen. As Bella’s condition got worse you could see the pain in their eyes and their concern for our baby. When she passed the staff was so compassionate and gave us all the time we wanted with her. We’ll forever be grateful for Hawthorn .

May 13, 2025 · Matt Guetterman

Not happy with services from Hawthorn Animal Hospital. Had to take our schnauzer as an emergency at 10:00 pm at night. Was walking to one side in severe pain. Had no idea why ? Called and asked what the cost was to see our pet, was told $375.00 to walk in door. When we left, our dog was medicated for pain, but no diagnosis. They took an X-ray that cost $438.33 Total bill was $858.07 with no treatment or diagnosis, just medicated. Doctor was nice, along with staff, but this is an insane price leaving out of what is called a animal hospital without a diagnosis of the cause of the pain. We Love our animals as our kids, but I feel this place on business takes avantage of the situation in dollars. The reviews seem to reflect the same sentiment. I hate to point fingers at businesses that do the right thing, but something don't smell right here.

Mar 16, 2025 · JEFFREY WATERS

We will be forever grateful for the compassion and kindness shown to us by the staff at Hawthorne. Our girl, Marley, had developed seizures Friday evening and had gone to her local vet in Saturday morning. By Sunday, she was seizing every hour. I called Hawthorne who said to bring her right away. In the hour drive, she had 3 more seizures. They took her in right away and tried to stabilize her. After evaluation, they advised our options. They did not attempt to direct us to any particular decision. We made the heart breaking decision to let her go. St that point the vet advised she felt that was best. We were given sufficient information and plenty of time to decide and then plenty of time to say goodbye. Thank you again for everything you did for us and for our girl.

Jan 20, 2025 · Marcia McCluskey

I had to bring my 4 year old baby Kade here for an emergency the other night, I knew the price would be super high as most emergency vets are like this. My cat was born with a kidney disease and we didn't think this would happen so soon, he had started to vomit all day the other day and would not eat or drink or use the bathroom for two days straight. Saturday night he got up to walk and he was falling over. We rushed him to Hawthorne and they told us that he had a urethral plug and his bladder was so full it made his kidneys worse. We kept him there for two days hoping something would change but it only got worse. I know they did everything they could for him. Unfortunately he started to go into kidney failure... I didn't want to bring him home for him to be in pain and suffer, so we chose the euthanasia option. The staff there were so kind and caring to us and gave us as much time as we needed with our baby to say goodbye, of course I would never be ready to let him go I had to because I couldn't stay there forever with him.. Thank you to the staff for being kind and caring to us during this difficult time, I know you did what you could for my baby.

Oct 15, 2024 · Sarah Nelson

If I could give more than 5 stars I would. We had an emergency last night with our dog. We called our closest animal hospital, Lakeside Veterinary Hospital, and was turned away due to staffing. So we rushed 2 hours up to Hawthorne Animal Hospital, got there around 9:30pm on May 2nd. They came out immediately and took our dog from my arms and brought him in. We were put in a room where I could wash up, and offered drinks and coffee and anything we needed. They were extremely kind and compassionate, very sympathetic and just absolutely amazing staff. We got very relieving news, compared to our worries, and they are taking care of him overnight to get him in the best shape they can. They called us this morning with an update and will be calling again later, they don’t leave you waiting and worrying. I HIGHLY recommend Hawthorne Animal Hospital, I feel so relieved my dog is in their hands.

May 03, 2025 · Mariah Burgess

Pet Hospital