Goodfriends Veterinary Clinic ico

Goodfriends Veterinary Clinic

Pet HospitalConnecticutSoutheastern Connecticut Planning RegionEast LymeFlanders Road

339 Flanders Rd # 104, East Lyme, CT 06333, USA

4.0

My pup is sensitive to medicine and they were skeptic on doing multiple shots at once but they did it anyways. My 3 month old puppy’s face swelled up like crazy within a half hour and we had to bring him back. They gave him a Benadryl type shot but still charged us $100 after they nearly killed my puppy. Stay away from this place…

Raymond Rabago
  • Overview
  • (860) 739-4637
  • goodfriendsvet.com

Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 12:00 AM
Sunday Closed

Welcome to Goodfriends Veterinary Clinic

Goodfriends Veterinary Clinic operates as a dedicated "Pet Hospital" with a clear mission: to ensure that pets are as healthy and happy as can be. With locations in East Lyme, Connecticut, and Urbana, Illinois (known as Good Friends Animal Hospital in Urbana), they extend their comprehensive veterinary services to the surrounding communities. This introduction will detail the environment, services, features, and promotional information for Goodfriends Veterinary Clinic, highlighting their commitment to exceptional pet care and client satisfaction.

Environment and Atmosphere

Goodfriends Veterinary Clinic strives to create a welcoming and comfortable environment for both pets and their owners. While specific visual descriptions of the interior design may vary between the two locations, the consistent feedback from clients emphasizes a friendly, caring, and professional atmosphere. Reviews frequently highlight the staff's kindness, empathy, and willingness to listen, which are crucial elements in making pet owners feel heard and their pets feel at ease. The clinic's philosophy revolves around treating pets as family members, fostering a supportive and nurturing space during what can often be stressful visits. This commitment to a positive experience extends to providing clear explanations of medical conditions and treatment options, ensuring owners are well-informed and comfortable with the care their pets receive.

Comprehensive Services Offered

Goodfriends Veterinary Clinic provides a full spectrum of veterinary services, encompassing routine wellness, specialized treatments, and urgent care, ensuring comprehensive health management for dogs and cats.

  • Preventive Healthcare and Wellness: This is a cornerstone of their practice, including routine annual examinations, tailored vaccination protocols based on a pet's lifestyle, and parasite prevention (such as heartworm, flea, and tick control). The goal is to detect potential health issues early, promoting long-term well-being.

  • Diagnostic Services: Equipped with modern diagnostic capabilities, the clinic offers in-house laboratory services for prompt blood work, urinalysis, and other essential tests. They also utilize advanced imaging, such as digital radiography (X-rays), to accurately diagnose internal conditions.

  • Surgical Services: Goodfriends Veterinary Clinic performs a range of surgical procedures. This typically includes routine surgeries like spaying and neutering, as well as various soft tissue surgeries. The Urbana location specifically mentions pet laser therapy, which can aid in post-surgical recovery and pain management.

  • Dental Care: Oral health is a critical component of overall pet wellness. The clinic provides comprehensive dental services, including cleanings, extractions, and potentially dental X-rays, to address and prevent periodontal disease.

  • Urgent Care: For acute illnesses or injuries that require prompt attention during business hours, the clinic strives to accommodate urgent care needs. For after-hours emergencies, they typically provide referrals to local emergency veterinary hospitals.

  • Senior Pet Care: Recognizing the unique needs of aging pets, the clinic offers specialized care for senior animals, focusing on managing age-related conditions and maintaining their quality of life.

  • Nutritional Counseling: Advice on appropriate diets and feeding plans is provided to help pets maintain a healthy weight and address specific dietary needs or medical conditions.

  • Microchipping: To increase the chances of reuniting lost pets with their owners, microchipping services are available, providing a permanent form of identification.

  • Educational Resources: The clinic emphasizes client education, providing a library of professionally written articles, a pet symptom checker, and weekly news updates to empower pet owners with knowledge about animal health.

Key Features and Strengths

Several features contribute to the reputation and effectiveness of Goodfriends Veterinary Clinic:

  • Compassionate and Knowledgeable Staff: Consistently highlighted in client testimonials, the team of veterinarians, technicians, and support staff is praised for their kindness, empathy, and professional expertise. They are committed to listening to pet owners' concerns and providing clear, understandable explanations.

  • Personalized Approach to Care: The clinic believes in individualized treatment plans, taking the time to understand each pet's unique needs and lifestyle. This personalized care ensures that pets receive the most appropriate and effective interventions.

  • Client Education Focus: Empowering pet owners with knowledge is a significant feature. By offering educational resources, the clinic helps clients make informed decisions about their pets' health and practice effective preventive care at home.

  • Modern Facilities and Equipment: While not explicitly detailing every piece of equipment, the range of services offered (e.g., digital X-rays, laser therapy) suggests a well-equipped facility capable of providing advanced veterinary care.

  • Commitment to Affordability and Options: The clinic aims to make quality care accessible. They accept pet insurance and work with treatment financing solutions like CareCredit, which helps pet owners manage unexpected medical costs over time. They are also known for providing cost-effective alternatives for treatments when appropriate.

Promotional Information and Accessibility

Goodfriends Veterinary Clinic engages in various promotional activities and offers multiple avenues for client accessibility:

  • Online Presence: Both locations maintain dedicated websites (Goodfriendsvet.com for East Lyme, Goodfriendsanimal.com for Urbana) that serve as central hubs for information on services, team members, contact details, and educational resources. They also have a presence on social media platforms like Facebook, where clients can leave reviews and stay updated.

  • Client Testimonials: A strong focus is placed on positive client feedback. The clinics actively encourage and showcase reviews on their websites and other platforms, demonstrating their commitment to client satisfaction and quality care.

  • Financial Flexibility: To help manage veterinary expenses, Goodfriends Veterinary Clinic accepts pet insurance and partners with CareCredit, allowing clients to finance treatments with low monthly payments or interest-free options for qualifying periods. They transparently discuss costs and offer alternatives to help pet owners save money.

  • Contact Information and Hours:

    • Goodfriends Veterinary Clinic (East Lyme, CT):

      • Address: 339 Flanders Rd, Suite 104, East Lyme, CT 06333

      • Phone: (860) 739-4637

      • Email: goodfriendsvet@aol.com

      • Hours:

        • Monday - Friday: 9:00 AM – 6:00 PM

        • Saturday: 9:00 AM – 12:00 PM

        • Sunday: Closed

    • Good Friends Animal Hospital (Urbana, IL):

      • Address: 908 E Main St, Urbana, IL 61802

      • Phone: (217) 344-1017

      • Email: goodfriendsah@gmail.com

      • Hours:

        • Monday & Friday: 8:00 AM – 6:00 PM

        • Tuesday – Thursday: 8:00 AM – 8:00 PM

        • Saturday: 8:00 AM – 12:00 PM

        • Sunday: Closed

  • Easy Communication: Clients can connect with the team through various means, including phone and email, and the Urbana location specifically highlights ease of getting an appointment.

In conclusion, Goodfriends Veterinary Clinic, across its locations, exemplifies a high standard of care within the "Pet Hospital" category. Their dedication to compassionate, comprehensive, and accessible veterinary services, coupled with a strong emphasis on client education and support, makes them a trusted and valued partner for pet owners seeking the best possible health and happiness for their beloved animal companions.

Goodfriends Veterinary Clinic Photos

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Goodfriends Veterinary Clinic Location

339 Flanders Rd # 104, East Lyme, CT 06333, USA

Reviews

My pup is sensitive to medicine and they were skeptic on doing multiple shots at once but they did it anyways. My 3 month old puppy’s face swelled up like crazy within a half hour and we had to bring him back. They gave him a Benadryl type shot but still charged us $100 after they nearly killed my puppy. Stay away from this place…

Sep 04, 2024 · Raymond Rabago

We have had nothing but the best experience with the services provided by the great staff at Good friends. They have taken great care of our pet and are very attentive to the needs and concerns we have brought forward. Would recommend them to anyone looking for a great vet.

Nov 05, 2023 · Richard Giguere

I have been coming to this vet since January. I had originally had a great review for them five stars but that has changed. Every time I went to an appointment I would have to wait for 10 minutes in the lobby to be seen and even more time after that for the main veterinarian to see my dog. When I called to say I would be a little late they told me there was a 15 minute grace period. I had a second appointment and was sitting in standstill traffic on the highway, and I said I will be 10 minutes late and they said the grace period does not apply on this day. I will never be bringing my dog back, they are very unprofessional. For those who need to work 9 to 5 this is not the vet for you as you will be severely inconvenienced.

Apr 28, 2023 · Caitlin McCurdy

Dr. Dinwoodie has picked up the mantle of excellence that was laid down by Dr. Beebe. Goodfriends is professional and responsive during the best-of-times; partnering to maintain your pet's health throughout their lives. They're compassionate, attentive, and focused as the need arises during medical events. The staff reflects the same commitment.

Mar 24, 2023 · Christopher Sego

Absolutely Amazing! I had been sold a sick puppy and Dr. Dinwoodie and her staff provided quick and exceptional service - in addition to acting as a liaison between me and the seller due to the puppy's illness. I can't thank her and her team enough for all they did for the new member of my family. Goodfriends Veterinary Clinic's love for animals truly shines through!

Nov 26, 2019 · Gabrielle Richards

Pet Hospital