Good Neighbor Vet-Aloha

I am surprised with the number of one star reviews GNV Alpha location received but the only reason I am giving them a five star is because I appreciate their service when they go to Bi-Mart to be in service for pet check-ups, exams and vaccinations. I've been doing this with them for 6 years and had no problems. I hope their actual location improves for customer service. Sad to see all the one stars.

These guys are great! This is the economical way to get your pets immunizations, microchips and the sort. A REAL veterinarian and technicians arrive in a "veterinary office on wheels". It's on a first come, first served basis, and there's always a line, so I recommend getting there 1/2 hour ahead of the scheduled clinic start time.

We payed for a window watcher package, I payed in full that day, they computed my info and I received a yellow slip with scribbled notes. They let me know I would receive an email and phone message when she was due to come in for her next series, they gave me a date when to come back, I put into text. I called 5 days before my kitten was due for her second shots, the woman told me I was late for my vaccinations and they had to reschedule all new ones and I had to re-pay. I I told her both my husband and I never received any phone call or email reminder, she then stated she had all the information claiming they tried all means to contact us. I asked her to resend the info to my email as she then refused to do so. Also she said there was no accommodations she could make for any money refund at least for the shots I didn’t receive. She also hung up on me when I asked for her name.

Fantastic, amazing, caring group of vet & animal lovers! I thank God there is this service that is affordable for all of my pets! 2 mama cats & 1 litter of 4 Munchkin kittens! Plus... Their daddy, our pappillion & my daughters Lion Head bunny! She got him & I'm allergic to 'Hay' She moved out, but couldn't take him with. Good Lord! 😂

Have gotten all our dogs vaccinations with GNV. Never waited for more than 15 minutes, but usually no waiting time. Everyone is very kind, and gentle with the animals.