Glenburn Veterinarians, P.C. ico

Glenburn Veterinarians, P.C.

Pet HospitalPennsylvaniaLackawanna CountyClarks SummitGlenn Avenue

12 Glenn Ave, Clarks Summit, PA 18411, USA

4.0

I am new to the area and I have 3 kitties. One has diabetes and gets sick from time to time. Needing to establish a new vet, I read through my fair share of reviews to choose which one to go to. My diabetic kitty was sick and having diarrhea throughout my house so I brought him here. Dr Nelson was very kind, he did a very thorough job and thoroughly explained all results to me, I never felt like he was rushing and he listened to me, which is important to me. Blood work was done, I brought a stool sample to test, he changed his insulin to a different brand, gave him an antibiotic. Everything luckily came back normal. However, the bill was insanely high. very very pricey. It cost me about $900 for the visit, no radiological tests were done either which is fine. but for the bill to be this high, I just cant afford that anytime my cat needs something. so, for this reason I am leaving a review, because it would be nice to know prices of services before going in with your pet and being unaware of what your bill is going to be. Vets dont offer this, so that is the point of this review.

kendall leet
  • Overview
  • (570) 587-4025
  • www.gvets.com

Hours

Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Welcome to Glenburn Veterinarians, P.C.

Glenburn Veterinarians, P.C., located at 12 Glenn Ave, Clarks Summit, PA 18411, USA, is a well-established institution operating within the "Pet Hospital" category. This clinic serves the community of Clarks Summit and surrounding areas, providing comprehensive veterinary care for beloved companion animals. They can be reached by phone at (570) 587-4025 or +1 570-587-4025. Glenburn Veterinarians is recognized for its dedicated team of doctors who prioritize thoroughness and clear communication in addressing the health needs of pets.

The environment at Glenburn Veterinarians, P.C., appears to be primarily defined by the professionalism and kindness of its veterinary staff. While specific details about the waiting area or examination room aesthetics are not extensively detailed in public reviews, the focus on patient and client interaction is evident. Clients consistently praise the doctors for their kind demeanor and willingness to listen. For instance, Dr. Nelson is described as "very kind," performing a "very thorough job," and explaining "all results to me" without rushing. This suggests an atmosphere where clients feel heard and their concerns are taken seriously, contributing to a sense of trust and comfort during what can often be stressful visits. However, one review highlighted a less positive experience with the front desk receptionist's attitude, indicating that while the clinical staff fosters a positive environment, there might be inconsistencies in initial client interactions. Despite this, the overall impression conveyed by clients is that the "Drs. Are really nice," making the core clinical environment a supportive one for pet care.

Glenburn Veterinarians, P.C. offers a range of essential veterinary services to maintain the health and well-being of small animals. Based on client experiences, these services include:

  • Comprehensive Examinations: The clinic emphasizes thorough examinations, as highlighted by a client whose diabetic cat received a very detailed assessment from Dr. Nelson. This comprehensive approach is crucial for accurate diagnosis and effective treatment planning.

  • Diagnostics: They perform necessary diagnostic tests, including blood work and stool sample analysis, to identify underlying health issues. While not explicitly detailed in the provided reviews, a comprehensive pet hospital would also typically offer imaging services like X-rays (though none were performed in the reviewed visit for the diabetic cat, which the client noted as fine for the high bill) to aid in diagnosis.

  • Medical Management: The clinic provides treatment for various medical conditions, including the management of chronic diseases like diabetes. In one instance, Dr. Nelson successfully changed a cat's insulin brand and prescribed an antibiotic to address symptoms like diarrhea, demonstrating their capability in managing complex medical cases.

  • Preventative Care: As a general veterinary practice, it is highly probable they offer routine preventative care such as vaccinations, parasite control, and wellness check-ups, which are foundational to maintaining long-term pet health, even if not directly mentioned in the specific reviews provided.

  • Client Education: A strong emphasis is placed on explaining results and recommendations thoroughly to pet owners. Dr. Nelson's detailed explanations without rushing highlight the clinic's commitment to ensuring clients understand their pet's condition and treatment plan.

The key features that distinguish Glenburn Veterinarians, P.C. center around the quality of care provided by its veterinarians. Dr. Nelson is specifically praised for his kindness, thoroughness, and ability to effectively communicate complex medical information to pet owners. His willingness to listen is a highly valued trait, making clients feel respected and involved in their pet's care. The fact that the clinic can successfully manage challenging cases, such as a diabetic cat experiencing acute illness, further underscores their medical competence.

However, a significant feature that stands out, and is a point of concern for at least one client, is the pricing of services. While the quality of veterinary care is highly regarded, the cost of treatment was described as "insanely high" and "very very pricey," with a single visit (including blood work, stool sample, insulin change, and antibiotic) costing around $900 without any radiological tests. This indicates that while the medical care is comprehensive and effective, it comes at a premium price point, which may impact affordability for some pet owners over time. This pricing structure is a crucial aspect for potential clients to be aware of.

From a promotional standpoint, Glenburn Veterinarians, P.C. relies heavily on the reputation of its veterinarians for providing high-quality, thorough, and compassionate medical care. The positive experiences with doctors like Dr. Nelson, who are described as "really nice" and provide clear explanations, serve as the primary draw for new clients. The clinic's ability to effectively treat and manage complex conditions, as demonstrated with the diabetic cat, showcases their expertise and builds trust.

However, the prominent feedback regarding the high cost of services introduces a nuanced promotional aspect. While the clinic might not explicitly advertise its prices, word-of-mouth regarding costs will inevitably shape client expectations. The review specifically advocating for more price transparency ("it would be nice to know prices of services before going in with your pet and being unaware of what your bill is going to be") indicates a potential area for the clinic to consider in its client communication strategy, perhaps by offering general estimates or discussing cost ranges during initial consultations for certain procedures. Despite the cost concern, the overall sentiment that the clinic provides "great vet" care suggests that for clients prioritizing thoroughness, expert communication, and effective treatment, Glenburn Veterinarians, P.C. remains a highly recommended option. Their strong clinical reputation, driven by skilled and compassionate doctors, serves as their most compelling promotional asset, attracting clients seeking uncompromising quality in veterinary care, even if it comes at a higher price.

Glenburn Veterinarians, P.C. Photos

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Glenburn Veterinarians, P.C. Location

12 Glenn Ave, Clarks Summit, PA 18411, USA

Reviews

I am new to the area and I have 3 kitties. One has diabetes and gets sick from time to time. Needing to establish a new vet, I read through my fair share of reviews to choose which one to go to. My diabetic kitty was sick and having diarrhea throughout my house so I brought him here. Dr Nelson was very kind, he did a very thorough job and thoroughly explained all results to me, I never felt like he was rushing and he listened to me, which is important to me. Blood work was done, I brought a stool sample to test, he changed his insulin to a different brand, gave him an antibiotic. Everything luckily came back normal. However, the bill was insanely high. very very pricey. It cost me about $900 for the visit, no radiological tests were done either which is fine. but for the bill to be this high, I just cant afford that anytime my cat needs something. so, for this reason I am leaving a review, because it would be nice to know prices of services before going in with your pet and being unaware of what your bill is going to be. Vets dont offer this, so that is the point of this review.

Apr 18, 2025 · kendall leet

front desk receptionist. You’re rude, you picked a job to converse with people with a certain attitude and that’s politeness. At least give people the human decency of that.. and it’s a shame cause the Drs. Are really nice, you think you’d take some advice on that..overall great vet tho

Jan 13, 2025 · Aliana Abraham

I have been taking my labs, Lucky and Coco, to Dr. Nelson for three years now and I could not be happier. The staff at Glenburn is absolutely amazing! They genuinely care about the well being of every fur family member that comes through their doors. The free vaccinations for life program is an added bonus to the amazing staff.

Jul 26, 2023 · kristi hamaty

Amazing veterinary practice just outside of Clarks Summit. My wife's family has been taking their Goldens there for years, so when we got our Lab puppy, it was an easy decision to take her there as well. It is clear that everyone there has a true passion for animals. We've had medical questions during closed hours, and the voicemail we left was returned that same day, even though the vet was closed. Very knowledgeable, experienced and compassionate. Highly recommend allowing them to keep your pets healthy.

Dec 24, 2022 · Peter Moore

Dr. Nelson and his staff are everything you want from a vet - kind, compassionate, experienced, and knowledgeable. We have 5 pets with needs from minor to major and he handles them each beautifully. I appreciate that he is able to explain his recommendations both technically and in layman's terms when needed. Full-heartedly recommended to any pet owner.

Apr 22, 2022 · Blake Belleman

Pet Hospital