Georgia Veterinary Associates Inc

DO NOT TRUST THIS LOCATION. If i could give 0 stars i would. Had horrible experience here. Performed an unauthorized open surgery on my cat without any communication even though I repeatedly called them to ask for updates (they neglected to say anything). Furthermore, just to show further incompetence: gave my cat a pain med that works AGAINST her pre-existing medication (which once again is in her records, and was something i reminded them of consistently.) Btw found that out from another vet as i felt obligated to get a second opinion after this whole fiasco. Was hung up on when I tried to communicate with person over phone about my frustration. Horrible customer service. Uncaring, incompetent people. They did both my cat and I a huge disservice for over 3 days. I regret ever stepping foot in this establishment. Also has two store fronts listed, this one and Russell Ridge… weird and shady practice

They charged us 40$ for them to take our cat out of the carrier, be too scared to do anything, put him back in the carrier, and send him home. They told us it would be 50$ more to sedate him. They did absolutely nothing but make us wait for over a hour just to charge us for them taking our cat out and putting him back. And then they signed us up for amillion different mailing lists, post card, email, text reminders, check up calls, "Hi Our records indicate that it's about time we see your cat for the following veterinary services: Examination: Wellness Comprehensive" YOU TRIED TO DO THAT YESTERDAY AND WERE TOO SCARED AND CHARGED US WHY WOULD WE COME BACK AND TRY IT AGAIN?!. What a load!

Horrible customer service. Horrible care for animals. I have a puppy that had an accident called them because they are the only location open on a Sunday and state they see emergencies. Well I was refused because they really don't see emergencies just appointments. When I asked the lady, who was very rude and was talking over me and refused to give me her name, "why do you state on your hold call back music you see emergencies and on the web you see emergencies?" She couldn't say, and just said we see emergencies. Russel ridge animal hospital has 0 consideration for pets that need to be seen. I will be letting EVERYONE I know about or experience!!!

Highly highly highly recommend going here, my puppies came down with a bad case of parvo which is incurable to my knowledge and dr Williams saved them! I never had a good feeling with other vets and was skeptical at first but everyone was so nice! They immediately rushed us and dr Williams made us feel comfortable she was patient and understanding and answered all of our questions, she saved my puppies life and I couldn’t thank her enough. Please please take your pups here! (Russell ridge location)

We had a freak accident with our dog and took her here. They entire staff could not have been nicer. They truly care about the wellness of your pet as well as the owners. I would recommend everyone to go here for your pets.