Geoff Satterfield DVM

As a leading “Pet Hospital” within the local community, Geoff Satterfield DVM provides comprehensive veterinary care for your beloved animal companions. Located conveniently at 177 Otrobando Ave #2171, Norwich, CT 06360, USA, this practice is a dedicated resource for pet owners seeking professional and compassionate attention for their cats and dogs.

While specific details about the interior décor and waiting room amenities are not extensively available online, a veterinary clinic typically strives to create a clean, calm, and safe environment for both pets and their owners. Expect a functional space designed to facilitate efficient examinations and treatments. Given its address, it's likely situated in a commercial or medical complex, offering accessibility for local residents. The location in Norwich, CT, positions it as a readily available option for pet owners in the surrounding areas. The practice's phone number, (860) 886-0188, and mobile phone number, +1 860-886-0188, ensure easy communication for appointments, inquiries, and potential emergency situations.

As a “Pet Hospital” Geoff Satterfield DVM is equipped to provide a wide array of veterinary services. While a definitive list of all services is not provided in the available information, standard offerings at a practice of this type typically include:

• Routine Wellness Examinations: Regular check-ups are crucial for preventative care, allowing veterinarians to identify and address potential health issues early.
• Vaccinations: Protecting pets from common and serious diseases through a tailored vaccination schedule.
• Diagnostic Services: This often includes in-house or external laboratory services for blood work (as evidenced by a customer review mentioning a blood draw for heartworm), urinalysis, fecal exams, and potentially imaging like X-rays or ultrasound to diagnose various conditions.
• Dental Care: As indicated by a customer query about a dental exam, this likely includes professional dental cleanings, extractions, and management of oral health issues.
• Pharmacy Services: Dispensing necessary medications for various conditions, such as the constipation medication mentioned in a review.
• Surgical Procedures: While not explicitly stated, many veterinary practices offer common surgical procedures like spaying, neutering, and minor soft tissue surgeries.
• Emergency and Urgent Care: One glowing review highlights Dr. Satterfield's availability for "after hours visits," suggesting a commitment to handling urgent and emergent cases, which is a critical aspect of a pet hospital.
• Pain Management: Addressing acute and chronic pain in pets to improve their quality of life.
• Nutritional Counseling: Guidance on appropriate diets for pets of all ages and health conditions.
• Parasite Prevention and Control: Recommendations and treatments for fleas, ticks, heartworm, and intestinal parasites.

One of the most significant features of Geoff Satterfield DVM, as highlighted by a long-standing client, is Dr. Satterfield himself. He is described as a vet with "great diagnostic skills" and a "funny sense of humor." These personal attributes are crucial in building trust and rapport with both pets and their owners, especially during stressful times when a pet is ill. The ability to accurately diagnose conditions, as exemplified by his care for a cat with acute constipation, is paramount for effective treatment.

Furthermore, the practice appears to have historically provided "excellent service and care from staff along with empathy for my dog," according to one reviewer. This suggests that the staff, at least at one point, contributed significantly to a positive client experience. The willingness to provide "after hours visits" at a "reasonable price" is another commendable feature, indicating a dedication to patient care beyond standard business hours and a commitment to affordability.

However, it is important to present an objective view, and recent feedback indicates some areas where service has reportedly declined. A recent review highlights issues with communication regarding costs, particularly for dental exams, and a perceived lack of empathy from the reception staff. This suggests a potential inconsistency in the client experience, which is a crucial aspect for any service-based business. While the veterinary care provided by Dr. Satterfield himself appears to remain highly regarded, the overall client experience can be significantly influenced by the front office staff and their communication practices.

Based on the available information, the key promotional points for Geoff Satterfield DVM would likely revolve around the expertise and compassionate care provided by Dr. Satterfield. The "reasonable price" for "after hours visits" is a strong selling point, particularly for pet owners concerned about unexpected costs associated with emergency care. The focus on "great diagnostic skills" positions the practice as a reliable choice for complex or challenging cases.

For new or existing clients, the practice might consider emphasizing:

• Experienced and Skilled Veterinary Care: Highlighting Dr. Satterfield's extensive experience and diagnostic capabilities.
• Commitment to Patient Well-being: Showcasing their dedication to providing comprehensive care, including emergency services.
• Affordable and Transparent Pricing: Addressing concerns about cost and striving for clear communication regarding fees, especially for procedures like dental exams.
• Compassionate and Caring Staff: Reinforcing the importance of a supportive and empathetic environment for pets and their owners.

While the reviews offer a mixed perspective on the overall service, the consistent positive feedback about Dr. Satterfield's medical acumen suggests a strong foundation for the practice. Potential clients looking for a skilled veterinarian who offers accessible after-hours care would likely find Geoff Satterfield DVM to be a compelling option in the Norwich, CT area. The practice's continued success will likely depend on maintaining the high standard of medical care and addressing any inconsistencies in the overall client experience, particularly concerning communication and staff empathy.