Frankie's Friends ico

Frankie's Friends

Pet HospitalPennsylvaniaWestmoreland CountyNew KensingtonDowntown New Kensington5th Avenue

740 5th Ave, New Kensington, PA 15068, USA

4.0

Frankie's friends is amazing! They were able to make an appointment for my cats when every other vet in the region was booked for the next three years. Plus the staff is actually nice and they are a fraction of the price of other clinics!

Lorin Boksenbaum
  • Overview
  • (724) 889-7011
  • www.frankies-friends.org

Hours

Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday Closed
Saturday Closed
Sunday Closed

Welcome to Frankie's Friends

Frankie's Friends, located at 740 5th Ave, New Kensington, PA 15068, USA, serves as a vital "Pet Hospital" that primarily focuses on providing accessible and affordable veterinary care to the local community. Unlike some larger, more specialized facilities, Frankie's Friends appears to distinguish itself by prioritizing core services like spaying and neutering, and offering general veterinary care at a more reasonable price point. Their mission seems to be centered around making essential pet healthcare available to more pet owners, especially in a region where finding timely appointments can be challenging. This focus on affordability and accessibility, coupled with a kind and friendly staff, makes them a significant resource for responsible pet ownership.

Environment and Facilities

While detailed descriptions of the interior environment and specific facilities are not extensively publicized, the nature of Frankie's Friends as a "Pet Hospital" that performs procedures like spaying and neutering implies the presence of fundamental veterinary infrastructure. This would include:

  • Examination areas: Spaces where pets can be safely examined and receive vaccinations or other routine care.
  • Surgical suite: A dedicated and sterile environment necessary for performing spay and neuter procedures, which are a core service. This would include anesthetic equipment, surgical instruments, and monitoring devices.
  • Recovery areas: Spaces where animals can safely recover post-surgery, with appropriate monitoring and warmth.
  • Reception and waiting area: A front-facing space where clients check in, wait for their pets, and handle administrative tasks.

The positive customer reviews, which highlight the staff as "actually nice" and the service as "kind," suggest that despite the focus on affordability, the clinic maintains a welcoming and considerate atmosphere. While it may not boast elaborate, state-of-the-art facilities like some larger veterinary centers, its operational environment is clearly conducive to efficient and caring service delivery, particularly for common procedures. The ability to accommodate appointments when other clinics are booked implies an organized and efficient workflow within their operational environment.

Services Offered

Frankie's Friends provides essential veterinary services, with a clear emphasis on preventative and population control measures, alongside general care for companion animals. Based on the customer reviews, their primary offerings include:

  • Spay and Neuter Services: This is a prominent service, with multiple reviews mentioning cats coming to the clinic specifically for these procedures. Spaying and neutering are crucial for controlling pet overpopulation and can offer significant health benefits for individual animals, including reducing the risk of certain cancers and behavioral issues.
  • General Veterinary Appointments: The fact that they "were able to make an appointment for my cats when every other vet in the region was booked" suggests they offer general consultations and examinations for a variety of pet health needs, not exclusively surgical procedures. This would likely include routine check-ups, vaccinations, and addressing common ailments.
  • Basic Wellness Care: While not explicitly detailed, the nature of a general vet appointment would encompass basic wellness assessments, ensuring pets are healthy and addressing any immediate concerns.

Given their role as a "Pet Hospital" focused on accessibility and affordability, it is reasonable to infer that other common services such as basic diagnostics (e.g., blood work for pre-surgical screening), parasite prevention, and potentially microchipping could also be offered, though explicit confirmation is not provided. It's important to remember that clinics focused on affordability often streamline their services to offer the most impactful care at reduced costs, which might mean less emphasis on highly specialized or complex procedures requiring extensive, expensive equipment found in larger emergency or referral hospitals.

Features and Approach

The core features and approach of Frankie's Friends are strongly highlighted by its unique selling points:

  • Affordability: This is perhaps their most defining feature. Customers explicitly state that they are a "fraction of the price of other clinics!" and "Reasonably priced." This commitment to lower costs makes essential veterinary care accessible to a broader demographic of pet owners, potentially preventing pets from going without necessary procedures due to financial constraints.
  • Accessibility & Timely Appointments: In a region where veterinary appointments can be hard to secure ("every other vet in the region was booked for the next three years"), Frankie's Friends stands out by being able to make appointments available. This is a crucial feature for pet owners who need timely care but face long wait times elsewhere.
  • Kind and Compassionate Staff: Despite the focus on efficiency and affordability, the clinic does not compromise on the quality of interaction. Reviewers consistently praise the staff as "amazing," "actually nice," and "kind." This positive and caring demeanor helps create a more comfortable experience for both pets and their owners, even during potentially stressful procedures like surgery.
  • Focus on Essential Services: By prioritizing key services like spay/neuter and general appointments, they streamline their operations to deliver high-impact care efficiently. This specialized focus enables them to maintain their affordable pricing model.
  • Community-Oriented: By addressing a critical need for accessible and affordable pet care, Frankie's Friends plays a vital role in supporting responsible pet ownership within the New Kensington community. Their services likely contribute to reducing the number of homeless animals and improving overall pet health in the area.
Promotional Information and Accessibility

While specific, detailed promotional packages are not provided in the given information, the very nature of Frankie's Friends' business model is a form of ongoing promotion: offering veterinary care at a "fraction of the price" and being "reasonably priced." This affordability itself is a significant draw for pet owners.

For inquiries, pricing information, and to schedule appointments, Frankie's Friends can be reached at their primary phone number: (724) 889-7011, or mobile phone: +1 724-889-7011. Given their high demand and ability to offer appointments when others cannot, it would be advisable for prospective clients to contact them directly to inquire about their services, availability, and specific pricing for their pet's needs. While operating hours are not explicitly stated, veterinary clinics typically have regular weekday hours, and it's always best to confirm these directly. The clinic's consistent positive feedback regarding their affordability, accessibility, and kind staff makes them a highly recommended option for basic and essential veterinary care in New Kensington, PA.

Frankie's Friends Photos

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Frankie's Friends Location

740 5th Ave, New Kensington, PA 15068, USA

Reviews

Frankie's friends is amazing! They were able to make an appointment for my cats when every other vet in the region was booked for the next three years. Plus the staff is actually nice and they are a fraction of the price of other clinics!

May 22, 2025 · Lorin Boksenbaum

We have had a couple cats come here for spay and neutering. They are kind and do a great service. Reasonably priced. If needed we will be back and recommend them.

May 06, 2025 · Rich O

I chose Frankie’s Friends, because I wanted a low cost spay for my 6 month old kitten. Also had a microchip implanted. Scheduling was very easy and all of the information for pre and post spay was very detailed and helpful. I had a question before her spay and they got back to me within a day. Drop off & pick up were quick & easy - very efficient. My kitten’s recovery went well and with no issues. I definitely recommend Frankie’s for spays/neuters.

Jan 30, 2025 · Samantha Sacco

I’ve tried emailing them on multiple occasions over several months and haven’t gotten a response back. I understand they are understaffed but it has been over 4-5 months and I still haven’t gotten a reply to any of the messages I have sent, yet new kittens and cats have been adopted very quickly. Very disappointed. It almost feels like we are being ignored.

Apr 06, 2025 · R

The staff at Frankie's Friends were all friendly, helpful & knowledgeable. I had to bring in a feral cat to be fixed and their level of care and professionalism were top notch. Thank you Frankie's Friends for a positive experience!😻

Mar 07, 2025 · Charity E

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