Fox Valley Veterinary Service

Fox Valley Veterinary Service is located at 231 S Millgate Dr, Burlington, WI 53105. They can be contacted at (262) 534-6000 or +1 262-534-6000.

Customer reviews for Fox Valley Veterinary Service reveal a mix of positive and negative experiences, primarily centered around interactions with different veterinarians.

One reviewer had a positive experience, praising the staff for being "very nice and helpful" from the initial appointment scheduling to the actual visit. They highlighted the staff's care for their "very nervous and anxious" cats and appreciated the thoroughness in answering their questions.

However, another reviewer expressed significant dissatisfaction with a recent visit. They stated that they have "always loved and trusted Fox Valley and Dr. Christine" but were upset about being assigned a different veterinarian, "Dr. Keen," without prior notification. They described Dr. Keen's treatment of them and their FIV-positive cat as lacking "bedside manner" and felt they were treated as "uninformed on the disease." They expressed a strong preference for Dr. Christine.

The reviews indicate that Fox Valley Veterinary Service has a generally friendly and helpful staff. However, the experience can vary significantly depending on the veterinarian assigned. Dr. Christine is highly regarded, while Dr. Keen's interactions have been described as unprofessional and insensitive. This suggests potential inconsistencies in the quality of care and communication provided by different veterinarians at the clinic.

Potential clients should be aware of the possibility of encountering different veterinarians and should communicate their preferences when scheduling appointments. Those with specific concerns or preferences regarding their pet's health, particularly for conditions like FIV, may want to clarify which veterinarian will be providing care.

The mixed reviews indicate that while the clinic has the potential to provide good care, it is important to communicate with the staff regarding veterinarian preferences. The difference in care between the two doctors highlights the importance of open communication with the clinic.