
Foundations Animal Hospital
Pet HospitalTennesseeWashington CountyJonesboroughWest Jackson Boulevard
1577 W Jackson Blvd Ste 2, Jonesborough, TN 37659, USA
4.0
Dr. Al and the entire staff are amazing! My fianc茅 and I had taken in a precious old boy that lived in terrible terrible circumstances for his whole life. We brought him in to Foundations in an emergency. We had called frantic and they told us to come right in 馃檶馃徏 We were traumatized and frazzled and the staff were so comforting and understanding. We were working on giving him a new, wonderful life and had been bringing him back in for checkups and shots, the staff truly loved him! We only had him for 5 weeks until he passed completely unexpectedly. He was an older boy and we believe passed due to his age. He was living so fully though for those 5 weeks! Hours before passing he had a pup cup and we played fetch in the yard! I guess it was his best day and he was ready to go after that.. It was very surprising as well because the same day, I had actually brought him in for a visit with the staff and a nice picture of him for the office because he was looking amazing after a grooming and was doing so well! The staff was so kind and even cried with us when we brought him back in a few hours later after he passed... It was a shock to us all how much changed in just a couple of hours. You鈥檙e never ready. We received a card in the mail signed by the whole staff with personalized notes a few days later. We can never repay them for their kindness and care for our boy 鉂わ笍
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Overview
- (423) 853-4424
- foundationsvet.com
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Welcome to Foundations Animal Hospital
Foundations Animal Hospital, located at 1577 W Jackson Blvd Ste 2, Jonesborough, TN 37659, USA, is a highly regarded "Pet Hospital" known for its exceptional blend of skilled medical care and profound compassion. This full-service veterinary facility is dedicated to fostering and enhancing the human-animal bond by providing comprehensive and individualized care for pets. Their primary contact number is (423) 853-4424, and their mobile phone number is +1 423-853-4424. Foundations Animal Hospital serves the communities of Jonesborough, Johnson City, Greeneville, TN, and beyond.
The environment at Foundations Animal Hospital is consistently described as comforting, understanding, and welcoming. Customer testimonials highlight a staff that is not only highly professional but also deeply empathetic, especially during times of pet health crises or loss. The hospital is equipped as a modern veterinary facility, implying clean, well-organized examination rooms, a comfortable waiting area, and the necessary diagnostic and surgical equipment to provide high-quality care. The overall atmosphere is one of support and genuine care, making what can often be a stressful experience for pets and their owners much more manageable. The staff's ability to communicate clearly and patiently, explaining options and addressing concerns, contributes significantly to this reassuring environment. They pride themselves on seeing pets as valued family members, ensuring thorough and compassionate treatment from the moment you walk through their doors.
Foundations Animal Hospital offers a wide array of veterinary services, catering to the diverse needs of dogs and cats at all life stages. Their services include:
- General Medicine: This encompasses routine physical examinations, diagnosis and treatment of various illnesses, internal medicine, and management of chronic conditions.
- Preventive Medicine: A cornerstone of their practice, this includes tailored vaccination protocols, comprehensive parasite control (for fleas, ticks, heartworms, and intestinal parasites), and nutritional counseling to maintain long-term health.
- Pet Surgery: Foundations Animal Hospital is equipped to perform various surgical procedures, ranging from routine spays and neuters to more complex, emergency surgeries as highlighted in customer reviews. Dr. Claiborne is specifically noted for his proficiency in such procedures. They utilize state-of-the-art anesthetic monitoring to ensure patient safety.
- Emergency and Urgent Care: The hospital demonstrates a strong commitment to handling urgent and emergency situations. Reviews confirm their responsiveness in critical moments, often telling frantic owners to "come right in." They offer urgent care hours, including extended weekend and evening hours, to provide immediate attention when needed.
- Diagnostic Services: They utilize advanced diagnostic tools, which typically include in-house laboratory testing for rapid results (blood work, urinalysis, fecal exams) and digital X-rays to accurately diagnose conditions. Some advanced imaging like ultrasound might also be available or referred.
- Dental Care: Comprehensive dental services are essential for pet health, and generally include dental examinations, professional cleanings, and extractions when necessary to prevent and treat oral disease.
- Puppy & Kitten Care: Providing essential early life care, including initial wellness checks, vaccination series, deworming, and guidance for new pet owners.
- Senior Pet Care: Specialized care for older animals, addressing age-related conditions and focusing on maintaining comfort and quality of life through tailored wellness plans and pain management.
- Microchipping: Offering microchip implantation for permanent identification and increased chances of reunion if a pet gets lost.
- Pain Management: Developing individualized pain management plans for pets recovering from surgery, injury, or suffering from chronic conditions like arthritis.
The distinguishing features of Foundations Animal Hospital revolve around its exceptional team and their compassionate approach to veterinary medicine. Dr. Al Claiborne and Dr. Tracie Neas, along with the entire staff, are consistently praised for their "amazing" and "compassionate and skilled care." Their willingness to go above and beyond, particularly in emergency situations, is a recurring theme. The review describing the emergency care for an "old boy" highlights their immediate response ("told us to come right in 馃檶馃徏"), the comforting and understanding demeanor of the staff, and their genuine affection for every patient ("the staff truly loved him!"). Even after the unexpected passing of a beloved pet, the staff's kindness, including crying with the owners and sending a heartfelt card with personalized notes, demonstrates an extraordinary level of empathy and dedication to client support during grief. This deep personal connection with clients and their pets is a hallmark of their service. Furthermore, their proficiency in complex surgical procedures, as evidenced by the successful emergency surgery on a puppy performed by Dr. Claiborne, combined with clear communication regarding options and costs, underscores their professional excellence. The staff's ability to make a potentially stressful experience "way less stressful" and ensure clients feel "in really good hands" speaks volumes about their professionalism and caring nature.
Promotional information for Foundations Animal Hospital emphasizes their dedication to providing "the best care possible" through a combination of advanced medical expertise and a compassionate, client-centered approach. Their phone numbers, (423) 853-4424 and +1 423-853-4424, are readily available for scheduling appointments, which are generally required, though they prioritize emergencies. They highlight their extended urgent care hours, which include Friday evenings (5:00 pm-9:00 pm), Saturdays (9:00 am-9:00 pm), and Sundays (12:00 pm-9:00 pm), a valuable service for pet owners. The powerful testimonials from satisfied clients serve as a strong form of promotion, showcasing their responsiveness in emergencies, the affordability of their services, and the exceptional emotional support provided. They proudly serve the pets of Jonesborough, Johnson City, and Greeneville, TN, inviting new clients to experience their highly recommended care. The hospital's focus on the human-animal bond and their commitment to ensuring pets are seen as valued family members resonate deeply with pet owners seeking a veterinary practice that truly understands and cherishes their companions.
Foundations Animal Hospital Photos










Foundations Animal Hospital Location
1577 W Jackson Blvd Ste 2, Jonesborough, TN 37659, USA
Reviews
Dr. Al and the entire staff are amazing! My fianc茅 and I had taken in a precious old boy that lived in terrible terrible circumstances for his whole life. We brought him in to Foundations in an emergency. We had called frantic and they told us to come right in 馃檶馃徏 We were traumatized and frazzled and the staff were so comforting and understanding. We were working on giving him a new, wonderful life and had been bringing him back in for checkups and shots, the staff truly loved him! We only had him for 5 weeks until he passed completely unexpectedly. He was an older boy and we believe passed due to his age. He was living so fully though for those 5 weeks! Hours before passing he had a pup cup and we played fetch in the yard! I guess it was his best day and he was ready to go after that.. It was very surprising as well because the same day, I had actually brought him in for a visit with the staff and a nice picture of him for the office because he was looking amazing after a grooming and was doing so well! The staff was so kind and even cried with us when we brought him back in a few hours later after he passed... It was a shock to us all how much changed in just a couple of hours. You鈥檙e never ready. We received a card in the mail signed by the whole staff with personalized notes a few days later. We can never repay them for their kindness and care for our boy 鉂わ笍
May 09, 2025 路 SaraI was very impressed with all the compassionate and skilled care we received from Dr. Claiborne and his staff! We had an emergency surgery needed on a Saturday afternoon for a puppy we were caring for. He gave us all the options and the decision was made to have him perform the surgery that same day. He was very proficient in answering any questions or concerns we had. The puppy is doing really well post op. We also appreciated immensely that the total cost was much more reasonable than expected. All the staff from the front desk, to the vet techs were super friendly and took their time to be helpful and professional. Thank you for making the experience way less stressful than it could have been! We felt the whole time that we were in really good hands! 馃挋馃惥
Mar 30, 2025 路 Alysia T.Having to say good bye to a beloved pet is never easy but the compassionate care that we and our dog received from Dr. Al and the entire staff at Foundations Animal Hospital made it easier. As pet parents for over 50 years, we have, unfortunately, experienced the loss of one of our dogs several times. This was by far the most peaceful and easy passing that we have been a part of and we are so grateful that Tilly was relaxed and shown nothing but kindness. I highly recommend Foundations Animal Hospital.
May 05, 2025 路 MaryI know reviews don鈥檛 give justice to ourselves or our pets but if it can help, someone make a better decision for their fur baby. I need to share what happened with my dad鈥檚 boy. This is cooper he was my dad鈥檚 dog, my father passed and cooper felt like the last tangible piece of my dad we had. Cooper was such a sweet boy, maybe even the sweetest. He was extremely affectionate to everyone, he didn鈥檛 know a stranger. My mom was in the process of moving and had to leave cooper with my brother, who lets him and his own dogs run free on their property and surrounding area, but with the cold moving in they were left inside for 6 hours and had gotten into the household trash. Cooper was only there a single day without my mom, she picked him up and brought him to me because I live closer to her apartment complex , he was waiting to get an updated rabie vax so she could take him home, but in 12 hrs he鈥檚 state of wellness decline he was peeing blood, at first he was able to control his bladder but that quickly changed he developed incontinence and the amount of blood was more, he was rush to Foundations Animal Hospital were he was all but denied care due to financial crisis, my moms on a fixed income. They had us try and apply for care credit and scratch pay, but we weren鈥檛 approved unfortunately. We could have set up a payment plan or anything but they require open ended funds before even touching your pet. Cooper was sent home with the suggestion of maybe having a bad uti, hours later coopers condition progressively worsened, so not having any options we rushed him back to foundations in hopes of getting any amount of compassion for our boy, we borrowed $118 from a family member, for their overnight hours exams fee, that basically covers nothing it paid for the vet to give a short physical exam, and an assumption for diagnosis, cooper had passed some blood onto the floor for them to see, it felt as though he felt bad for cooper so he did offer to prescribe him some antibiotics, and sent us on our way for the second time. Overnight cooper bled everywhere uncontrollably and by afternoon he was coughing up blood, we didn鈥檛 feel returning to foundations was in his best interest, my mother had called the humane society looking for help for him and they refused to help him unless she surrendered him, they told us to take him to AllTails animal hospital located inside pet smart, they took him in straight back and put us in a room, an X-ray showed that our poor boy had internal bleeding and he was drowning. We lost him yesterday. I鈥檓 writing this review to let others know that this organization does not help in a financial crisis, All Tails saved my dads boy from continued suffering and helped us by waiving his euthanasia fee, it was his only option. Please please go to an animal hospital that is financially secure so that they maybe be able to help you in your time of need.
Feb 23, 2025 路 Cassie MarcusI NEVER take the time to write a review for a business, but Foundations Animal Hospital deserves all the recognition for their incredible veterinarians and supporting staff that go above and beyond for our fur babies. When my cat, Tiggy, showed signs of sudden weight loss and sickness that I had never seen in her before, I called to see if I could get her in. They worked around my work schedule and allowed time in their schedule for her to be seen. The veterinarian was more thorough with her exam on my kitty than I had ever experienced at my regular doctor visits. I received the news that she was facing kidney failure and could no longer hide her pain. Tiggy stayed multiple nights where she was given all the proper treatment to try to hold onto hope that she could slightly recover to experience a somewhat normal life. The staff allowed me to visit multiple times during my lunch break to spend time with her. Tiggy got to spend one night at home in my arms, and sadly declined drastically in one night. The staff never left my side while comforting me and allowed me to hold Tiggy as she passed peacefully over the rainbow bridge. The card I received in the mail from all the staff members who took care of her was something very special to me. Everyone who is apart of Foundations Animal Hospital are guardian angels. I would never feel comfortable going anywhere else.
Dec 24, 2024 路 Elizabeth MarlowePet Hospital

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