Fort Drum Veterinary Treatment Facility ico

Fort Drum Veterinary Treatment Facility

Pet HospitalNew YorkJefferson CountyFort DrumEnduring Freedom Drive

10735 Enduring Freedom Dr, Fort Drum, NY 13602, USA

3.0

I have two cats both female but ones in heat. So my oldest attacked my youngest. She had a very bad infection I wasn't aware of. I was doing everything I could till she scratched it. So I took her to these guys they don't do emergency visits but took her in right away shaved her told me it was infected and gave me the right meds and said everything else I was doing was good. She is doing amazing and it's only been a day and half. Super great and kind staff. Will definitely bring my kitty girls here for everything. Thank you !

Brittany Moyer
  • Overview
  • (315) 772-4262

Hours

Monday 8:30 AM - 4:30 PM
Tuesday 8:30 AM - 4:30 PM
Wednesday 8:30 AM - 4:30 PM
Thursday 8:30 AM - 4:30 PM
Friday 8:30 AM - 4:30 PM
Saturday 8:30 AM - 4:30 PM
Sunday 8:30 AM - 4:30 PM

Welcome to Fort Drum Veterinary Treatment Facility

The Fort Drum Veterinary Treatment Facility, located at 10735 Enduring Freedom Dr, Fort Drum, NY 13602, USA, serves as a vital "Pet Hospital" primarily for the military community stationed at Fort Drum. This facility provides essential veterinary care and services for pets of service members and their families, playing a crucial role in supporting the well-being of animal companions within the unique environment of a military installation. While its primary clientele is affiliated with the armed forces, its commitment to animal health and compassionate service is evident in the positive experiences of its users.

The core mission of the Fort Drum Veterinary Treatment Facility is to provide high-quality, accessible veterinary care to the pets of military personnel. This includes preventative medicine, routine health maintenance, and treatment for various illnesses and injuries. Operating within a military setting, the facility likely adheres to strict standards of care and efficiency, ensuring that service members have reliable and convenient options for their pets' health needs. The aim is to support pet ownership within the military community, recognizing the importance of companion animals to the morale and well-being of families.

The environment at the Fort Drum Veterinary Treatment Facility is consistently described as welcoming and efficient, with a strong emphasis on helpful and kind staff. While specific details about the physical layout or amenities are not widely available, client reviews highlight an atmosphere where pets are treated with care and owners feel supported. The comment about the staff being "super great and kind" and providing the "best experience I’ve had ever really" suggests a professional yet genuinely caring environment. The efficiency with which they handle urgent, though not emergency, cases (e.g., taking a cat with a severe infection "right away") indicates a well-organized practice capable of providing timely attention to ailing pets. This combination of kindness and capability creates a reassuring experience for pet owners, especially those navigating the challenges of military life.

As a "Pet Hospital" operating within a military base, the Fort Drum Veterinary Treatment Facility offers a range of services tailored to its unique client base. While it's noted that they "don't do emergency visits" in the traditional sense of a 24/7 emergency clinic, they are clearly capable of handling urgent, same-day cases that require prompt attention, as evidenced by the review of the cat with a serious infection. The services generally provided by such a facility would include:

  • Wellness & Preventive Care: This is a cornerstone, including routine physical examinations, age-appropriate vaccinations, and parasite control (e.g., flea, tick, and heartworm prevention). These services are crucial for maintaining the overall health and preventing common diseases in pets.

  • Sick Pet Appointments: Diagnosis and treatment for various illnesses and non-emergency injuries, as demonstrated by their prompt care for the infected cat.

  • Microchipping: Providing permanent identification, which is especially important for military families who may frequently relocate, ensuring pets can be reunited if lost.

  • Basic Diagnostics: Likely includes in-house laboratory tests (e.g., blood work, urinalysis) to aid in diagnosing common conditions, as well as external lab submissions for more specialized tests.

  • Prescription Medications: Dispensing necessary medications for treated conditions, as indicated by providing "the right meds" for the infected cat.

  • Routine Procedures: While not explicitly detailed, it's common for military veterinary facilities to offer routine procedures such as spaying, neutering, and dental cleanings, although availability may vary based on staffing and demand.

  • Health Certificates & Travel Requirements: A critical service for military families, assisting with the documentation and health checks required for pet travel, including international moves, which can be complex and time-sensitive.

  • Veterinary Public Health Support: Involvement in zoonotic disease prevention and animal control measures on the base.

The defining features of the Fort Drum Veterinary Treatment Facility are its exceptionally kind and helpful staff, coupled with a demonstrated ability to provide effective care even for unexpected, urgent medical issues. The consistent praise for "everyone was so nice and helpful!" underscores a strong client-focused approach. The personal account of the infected cat's rapid recovery ("She is doing amazing and it's only been a day and half") after receiving care from this facility speaks volumes about the quality and efficacy of their medical interventions and the veterinarians' judgment. The staff's willingness to "take her in right away" despite not being a dedicated emergency service highlights their commitment to accommodating the needs of their clientele, particularly when a pet is suffering.

The facility's role within the military community is also a key feature. It provides a specialized service for those who serve, understanding the unique challenges of pet ownership in a military lifestyle, such as frequent moves and deployments. This dedicated support fosters a sense of trust and community among its users, leading to strong loyalty, as exemplified by the client who stated, "Will definitely bring my kitty girls here for everything."

Regarding promotional information, a military veterinary facility operates differently from a civilian practice. Its primary "promotion" is its essential service to the military population and its positive reputation within that community. While traditional advertising may not be applicable, the facility's existence and services are communicated through official base channels and word-of-mouth among service members. The contact numbers, (315) 772-4262 and +1 315-772-4262, serve as the primary means of communication for appointments and inquiries. The strong testimonials from grateful clients act as the most powerful form of endorsement, attracting new patrons from within the Fort Drum community. The facility's ability to provide prompt attention for urgent cases, even without being a 24/7 emergency center, is a practical benefit that likely serves as a key reason for its high recommendations. The emphasis on helpfulness and kindness from staff ensures a positive experience that encourages ongoing patronage. For those associated with Fort Drum, the facility stands as a reliable, compassionate, and highly regarded option for their pets' veterinary needs.

Fort Drum Veterinary Treatment Facility Photos

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Fort Drum Veterinary Treatment Facility Location

10735 Enduring Freedom Dr, Fort Drum, NY 13602, USA

Reviews

I have two cats both female but ones in heat. So my oldest attacked my youngest. She had a very bad infection I wasn't aware of. I was doing everything I could till she scratched it. So I took her to these guys they don't do emergency visits but took her in right away shaved her told me it was infected and gave me the right meds and said everything else I was doing was good. She is doing amazing and it's only been a day and half. Super great and kind staff. Will definitely bring my kitty girls here for everything. Thank you !

Sep 15, 2022 · Brittany Moyer

Everyone was so nice and helpful! Best experience I’ve had ever really.

Jan 07, 2025 · Natasha Ork

Even today, reaching the Fort Drum Veterinary Clinic by phone often proves difficult, as I’ve observed calls being ignored—a frequent complaint mentioned in reviews. Therefore, it’s generally recommended to walk in rather than rely on calling. For those moving to the base with pets, it’s possible to visit the clinic without an appointment to obtain the necessary housing paperwork. You only need to bring the required documents, not your pet. The staff tends to have a neutral demeanor, which can come across as indifferent or unenthusiastic, but they handle paperwork efficiently. Regarding animal care, while the staff is attentive, there is a shortage of "Sick Call" appointments. One of the best features of the clinic is the "Vaccination Rodeo," where you can walk in for vaccinations and check-ups without scheduling an appointment, offered periodically. However, this clinic does not handle pet emergencies and is not open 24 hours. It’s advisable to have an alternative location in case of emergencies or if appointments are unavailable (mostly).

Oct 18, 2024 · Devon Bechtel

I take my puppy Atlas here. We tried a vet in Syracyse, and they refused services for being a minute late from the 10-minute grace period. Fort Drum Vet was able to get our puppy in the next week and provided great services. Our Vet was super helpful with discussing his vaccines and what he will need. Everyone was so kind and helpful. We have already seen them twice and have another appointment with them soon:-) our puppy LOVES the staff as well💗

Oct 07, 2023 · Kalista Albano-Gonzales

Had to run in to register our pets and the process was quick and easy. The ladies at the front desk were all super sweet :)

Aug 12, 2024 · Yrisaida Harvey

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