Farance Steve DVM

Pet HospitalNorth CarolinaRutherford CountyRutherfordtonThunder Road

827 Thunder Rd, Rutherfordton, NC 28139, USA

3.0

Awesome and really cares about your pet.. They used to be good. Now I can't get anyone to answer the phone or call back when I leave a message. Done with them changing vets

Debra Mayfield
  • Overview
  • (828) 286-0033

Welcome to Farance Steve DVM

For pet owners in Rutherfordton, NC, and the surrounding areas, Farance Steve DVM, located at 827 Thunder Rd, Rutherfordton, NC 28139, USA, represents a local "Pet Hospital" with a history of providing veterinary care. However, the limited online reviews present a somewhat evolving and contrasting perspective on the clinic's current service quality. While past experiences highlight a caring, friendly, and affordable practice, more recent feedback indicates potential challenges with communication and changes in veterinary staff, suggesting a need for a nuanced understanding for prospective local users.

Details regarding the physical environment of Farance Steve DVM are not explicitly mentioned in the provided reviews. One positive review focuses on the staff's demeanor and the affordability of services, while the more recent, critical review centers on difficulties in contacting the clinic and changes in the veterinary team. Without further information, it is challenging to objectively describe the clinic's facilities, cleanliness, or overall atmosphere. Potential users may need to consider this lack of environmental details when evaluating this "Pet Hospital" and perhaps seek more current insights if available.

The services offered at Farance Steve DVM, based on the limited reviews, appear to include general veterinary care for pets, particularly cats, as one positive reviewer mentions taking "several cats for different reasons." These past experiences suggest the clinic was equipped to handle various feline health needs. The mention of "prices very good compared to other vets around" indicates that affordability was a notable aspect of their service. However, the more recent negative review does not specify the types of services sought but implies a need for communication regarding pet care, which was reportedly difficult to establish. The reference to "changing vets" suggests that the clinic may have experienced staff turnover, potentially impacting the continuity of care and the overall client experience.

One of the features highlighted in a past positive review is the friendly and helpful nature of the staff. The reviewer who brought multiple cats consistently found them to be "friendly & helpful." This suggests a welcoming and supportive environment where pet owners felt comfortable and received the assistance they needed. Additionally, the affordability of the services, with "prices very good compared to other vets around," was a significant positive feature, making quality veterinary care more accessible to local pet owners.

However, a concerning recent development, as indicated by the negative review, is the apparent difficulty in contacting the clinic. The reviewer states, "Now I can't get anyone to answer the phone or call back when I leave a message." This breakdown in communication can be a significant barrier for pet owners trying to schedule appointments, seek advice, or address urgent concerns about their animals. Furthermore, the mention of being "done with them changing vets" suggests a lack of consistency in the veterinary professionals available at the clinic, which can impact the trust and rapport built between pet owners and their vets. This potential instability in staffing and the difficulty in communication are significant concerns that prospective clients should consider.

Promotional information is absent in the provided reviews. Neither review mentions any specific discounts, special offers, or unique services beyond the general aspects of veterinary care discussed. The past positive feedback regarding friendly service and affordability could be seen as an organic form of positive promotion, highlighting the clinic's potential value to local pet owners. However, the recent negative experience regarding communication and staff changes serves as a strong caution, potentially outweighing the past positive aspects for those seeking reliable and accessible veterinary care.

In conclusion, Farance Steve DVM in Rutherfordton, NC, presents a complex picture based on the limited online reviews. While the clinic has historically been viewed as friendly, helpful, and affordable, recent feedback indicates significant challenges with communication and potential instability in veterinary staffing. For local users seeking a "Pet Hospital," it is crucial to consider both the past positive experiences and the recent negative feedback. While the clinic may still offer affordable care and have some friendly staff, the reported difficulty in contacting them and the changes in vets are serious concerns that could impact the quality and continuity of care. Potential clients may need to seek more current information or weigh these factors carefully when deciding whether Farance Steve DVM meets their pet care needs.

Farance Steve DVM Location

827 Thunder Rd, Rutherfordton, NC 28139, USA

Reviews

Awesome and really cares about your pet.. They used to be good. Now I can't get anyone to answer the phone or call back when I leave a message. Done with them changing vets

Sep 16, 2024 · Debra Mayfield

I have taken several cats for different reasons & they have always been friendly & helpful. And prices very good compared to other vets around.

Dec 02, 2020 · Marsha Yelton

I took my dog there 1st of April and the next day she was sick and it got worst every day I think she may have puck up parvovirus or he hurt her because within week she couldn't walk well today the 19th she passed away ....I would never take another pet there I lost my Best Friend I do not recommend any take there pet thier

Apr 19, 2022 · Tracey Melton

Very friendly and cares about your pet. Not expensive.

Feb 03, 2022 · George Marshall

Very caring vet.

Feb 17, 2024 · Dianne Carpenter

Pet Hospital