Emerald Veterinary Service ico

Emerald Veterinary Service

Pet HospitalTexasWilliamson CountyRound RockNorth ParkNorth Mays Street

1250 N Mays St, Round Rock, TX 78664, USA

4.0

This is by far the best vet I’ve taken my cats to! You can tell that Dr. Cassens diligently practices evidence based medicine and is up to date on research! She also gave great advice for introducing my new cat to my other cat and now they’re best friends! One of my cats needed some dental work done and their entire team did an excellent job at making sure she was taken care of and keeping me updated. They were also easy to contact with questions and quickly responded to concerns. Definitely recommend!

Alyssa Kohler
  • Overview
  • (512) 904-0045
  • emerald-vet.com

Hours

Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 3:00 PM
Saturday Closed
Sunday Closed

Welcome to Emerald Veterinary Service

Welcome to an introduction of Emerald Veterinary Service, a Pet Hospital located at 1250 N Mays St, Round Rock, TX 78664, USA. Emerald Veterinary Service is dedicated to providing high-quality veterinary care for a variety of pets, including cats and exotic animals. You can reach them at their phone number: (512) 904-0045 or their mobile number: +1 512-904-0045.

Based on the enthusiastic customer reviews, Emerald Veterinary Service, under the guidance of Dr. Cassens, has garnered a reputation for expertise, compassion, and affordability. One reviewer who takes their cats to the clinic describes it as "by far the best vet" they've experienced. They highlight Dr. Cassens's commitment to evidence-based medicine and staying up-to-date with research. This pet owner also appreciated the practical advice received on introducing a new cat to their existing cat, which resulted in a positive friendship between the animals. Furthermore, they commended the entire team for their excellent care during their cat's dental work, their proactive communication, and their prompt responses to questions and concerns, leading to a strong recommendation.

Another reviewer highly recommends Dr. Cassens and the team, sharing their positive experience when their young rat developed a worrying head tilt. They were able to secure a next-day appointment, and the treatment provided was deemed very appropriate, resulting in the rat's significant improvement within a few days. This speaks to the clinic's responsiveness and expertise in treating less common pets.

Adding to the positive feedback, a customer who has visited other exotic vets in the area notes that Emerald Veterinary Service is "definitely on the lower end of the price spectrum for exotic vets." This affordability, combined with quality care, makes them a valuable resource for owners of exotic pets. The reviewer also appreciated the additional support provided by the team, including follow-up via email.

A particularly delightful aspect mentioned in one review was a "lovely surprise" - a letter sent by the clinic. This personal touch was described as "absolutely adorable" and was greatly appreciated, reinforcing the positive impression and ensuring the reviewer's return with all of their pets.

As a Pet Hospital, Emerald Veterinary Service offers a range of services, likely including general wellness exams, vaccinations, and preventative care for various types of pets. The reviews specifically mention dental work for cats and effective treatment for a head tilt in a rat, indicating expertise in both common and exotic animal care. Their commitment to evidence-based medicine suggests a modern and informed approach to diagnosis and treatment. The clinic also appears to prioritize clear communication, responsiveness to client concerns, and follow-up care.

The environment of Emerald Veterinary Service, while not explicitly detailed in terms of physical space, is portrayed as welcoming, efficient (able to accommodate next-day appointments), and caring, with a team that goes the extra mile with personal touches like follow-up emails and adorable letters. The cleanliness and comfort of the clinic can be inferred from the overall positive experiences shared.

Features of Emerald Veterinary Service include Dr. Cassens's dedication to evidence-based medicine, expertise in treating both cats and exotic animals, a responsive and communicative team, and a commitment to affordable pricing, particularly for exotic pet care. The personal touch of sending letters to clients is also a unique and appreciated feature.

The reviews do not contain explicit promotional information such as discounts or special offers. However, the mention of being on the "lower end of the price spectrum for exotic vets" can be considered a form of value proposition and a potential draw for owners of such pets. The positive experiences shared by customers act as strong endorsements, effectively promoting the clinic's quality of care and service.

For local users in Round Rock, TX, seeking a Pet Hospital that offers expert care for a variety of animals, including cats and exotic pets, at potentially more affordable prices, Emerald Veterinary Service at 1250 N Mays St is highly recommended based on the available reviews. The clinic stands out for its knowledgeable veterinarian, Dr. Cassens, a caring and communicative team, and a commitment to providing effective and evidence-based treatment. The positive experiences shared by pet owners highlight the clinic's dedication to the well-being of their patients and the satisfaction of their clients. If you are looking for a vet who is up-to-date, responsive, and provides excellent care, you can contact Emerald Veterinary Service at (512) 904-0045 or +1 512-904-0045 to learn more or to schedule an appointment.

In summary, Emerald Veterinary Service in Round Rock, TX, is a Pet Hospital that excels in providing expert veterinary care, particularly for cats and exotic animals. Dr. Cassens's dedication to evidence-based medicine, the team's responsiveness and compassion, and the clinic's affordability (especially for exotic pet care) make it a highly favored choice among pet owners. The personal touches and the positive outcomes reported by customers further solidify its reputation as a top-tier veterinary service in the area.

Emerald Veterinary Service Photos

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Emerald Veterinary Service Location

1250 N Mays St, Round Rock, TX 78664, USA

Reviews

This is by far the best vet I’ve taken my cats to! You can tell that Dr. Cassens diligently practices evidence based medicine and is up to date on research! She also gave great advice for introducing my new cat to my other cat and now they’re best friends! One of my cats needed some dental work done and their entire team did an excellent job at making sure she was taken care of and keeping me updated. They were also easy to contact with questions and quickly responded to concerns. Definitely recommend!

Oct 19, 2024 · Alyssa Kohler

I cannot recommend Dr. Cassens and the team at Emerald Vet enough. They were able to get us in next day for a very worrying head tilt for one of our young rats. Her treatment was very appropriate and he was mostly better within a few days! We have been to 2 other exotic vets in the general area, and they are definitely on the lower end of the price spectrum for exotic vets. The team even offered additional support and checked up on him via email. A final lovely surprise was the letter they sent! Absolutely adorable, my partner loved it. We will definitely be back with all of our pets!

Aug 03, 2024 · Christina O

I've been bringing my two cats and one dog to Dr. Cassens for nearly five years and consistently receive top-notch care. She and her team are knowledgeable, friendly, and thorough; they excel whether we're communicating by phone, email, or in person. They always provide clear explanations and are happy to give estimates in advance for major procedures or any recommended items during well-visits. I couldn't ask for a better team to care for my pets!

Dec 20, 2024 · Emily Unzicker

Wonderful experience with Dr. Cassens and team at Emerald Vet Service! The last few vets we've been to have tried to upsell us on every single thing from insurance plans to medicines/injections, so it was a relief to just get some basic advice and recommendation. I love how they tried to give our puppy a positive experience instead of just taking her into a back room to administer vaccines. Couldn't be happier and we'll be taking our puppy (and any future ones) from here on out!

Jan 07, 2025 · Justin Go

There is not ANYONE else I would trust my fur babies with. Dr. Cassen and her amazing staff has seen us through the loss of our 13 year old cat Electra to cancer. Everything was handled with such care, compassion and empathy. Not to mention solid medical and personal advice. I don't think I could have handled it without her and her team. They have also been stellar at dealing with our feisty chihuahua PrayTelll. He is definitely a handful at the vet. Another review mentioned that Dr. Cassen lacked patience with her fearful dog, but I have experienced nothing but patience and careful handling. Other vets treated our dog like a monster. At emerald vet PrayTell is treated like the sassy, personal boundary driven chihuahua he is. The pricing is fair considering the quality of the treatment and they always give you options if something doesn't fit your financial situation. without compromising the health of your pet. Even if we moved out of the area.... our pets will always go to Emerald. Thank you Dr. Cassen and the amazing team!

Aug 18, 2023 · Coty Ross

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