Elk Ridge Animal Hospital

Elk Ridge Animal Hospital was a prominent veterinary care provider, functioning as a comprehensive pet hospital, located at 21910 East 71st St S, Broken Arrow, OK 74014, USA. They could be reached via phone at (918) 355-5662 or mobile at +1 918-355-5662. While the name Elk Ridge Animal Hospital might be familiar to long-time residents, it's important to note that Dr. Ford and his practice have officially joined with Arrow Springs Animal Hospital to form the new Broken Arrow Veterinary Hospital. This introduction will focus on the legacy and general characteristics associated with Dr. Ford's practice and the combined entity, based on available information.

The environment for a veterinary facility like Elk Ridge Animal Hospital (and its successor, Broken Arrow Veterinary Hospital) is designed to ensure the comfort and well-being of both pets and their owners. The merged entity, Broken Arrow Veterinary Hospital, emphasizes a "comfortable, kid-friendly, and calm" clinic atmosphere. This suggests a thoughtful layout with amenities that reduce stress for animals, such as potentially separate waiting areas for different species and a serene ambiance. A key feature highlighted is the doctors' commitment to creating a "fear free environment" by applying various techniques to make a pet's visit as "calm and stress free as possible." This approach indicates careful consideration of the physical space and the interactions within it to minimize anxiety for pets. The facility aims to be clean and well-maintained, as is standard for any quality medical establishment, ensuring a hygienic and safe setting for diagnostics, treatments, and recoveries. The integration into a newer, larger hospital suggests a modern facility with updated equipment and ample space for various services.

As a full-service "Pet Hospital," Elk Ridge Animal Hospital, under Dr. Ford's leadership and now as part of Broken Arrow Veterinary Hospital, offers a comprehensive suite of veterinary services focusing primarily on companion animals. These services include:

• General Wellness and Preventative Care: This is the foundation of their practice, encompassing routine check-ups, tailored vaccination protocols, and comprehensive parasite control (including heartworm prevention). The emphasis is on ongoing nutrition and problem prevention, recognizing that preventative care is essential for a pet's long-term health.
• Routine Medical Care: They provide diagnosis and treatment for a wide range of illnesses and conditions. Their approach involves understanding the underlying issues to offer effective medical management.
• Surgical Services: As a full-service veterinary hospital, they offer surgical procedures, including routine surgeries such as spaying and neutering, as well as more complex soft tissue surgeries as needed.
• Dental Care: Comprehensive dental services are provided, which typically include professional dental cleanings, extractions, and oral health assessments, crucial for preventing systemic health issues stemming from dental disease.
• Diagnostic Services: The hospital is equipped with capabilities for various diagnostic tests. This would include in-house laboratory services for quick blood work, urinalysis, and fecal exams, as well as imaging services like X-rays to aid in accurate diagnoses.
• Emergency Treatment: The hospital welcomes "emergency treatment cases," indicating their capacity and readiness to handle urgent situations that require immediate veterinary attention during operating hours.
• Online Store: The availability of an "Online Store" suggests a convenient way for clients to purchase prescription diets, medications, and other pet care products directly through the hospital.
• Client Education Resources: They actively provide "a number of resources that enable you to learn about how to take better care of your pets," including informational articles and newsletters covering various topics from behavioral issues to emergency signs and specific health conditions. This commitment to education empowers pet owners to be more informed about their pets' health.

Elk Ridge Animal Hospital, through Dr. Ford and his staff, and now as Broken Arrow Veterinary Hospital, is characterized by several key features and a distinctive approach to pet care:

• Compassionate Care and "Care" Emphasis: A significant feature highlighted by a reviewer is that "Dr. Ford and his outstanding staff know the meaning of veterinary care, with an emphasis on care!" This underscores a deeply empathetic and nurturing approach to their patients, ensuring pets feel comfortable and loved during their visits.
• Highly Knowledgeable and Trusted Professionals: The endorsement that they are "truly the best!" and that a client "will not take my fur babies to anyone else" speaks volumes about the high level of knowledge and trustworthiness of the veterinary team. This expertise is crucial for delivering quality medical outcomes.
• Personalized and Attentive Service: The sentiment of unwavering loyalty suggests a personalized approach where staff build relationships with pets and their owners, remembering individual needs and preferences.
• Fear-Free Environment: A dedicated effort to create a "fear free environment" by applying specific techniques is a modern and highly valued feature. This focuses on minimizing stress and anxiety for pets during their veterinary visits, which can significantly improve their cooperation and overall experience.
• Kid-Friendly Atmosphere: Making the clinic "comfortable, kid-friendly, and calm" indicates that they consider the entire family's experience, which is beneficial for pet owners bringing children to appointments.
• Proactive Client Education: Offering "helpful reading" through informational articles and newsletters is a proactive way to empower pet owners with knowledge about preventative care and common issues, demonstrating a commitment to long-term pet health.
• Accessibility and Convenience: Providing online forms, easy appointment scheduling ("We will do our best to accommodate your busy schedule"), and clear directions for finding the hospital enhances client convenience and accessibility.

While specific current promotional campaigns for Elk Ridge Animal Hospital are not directly available due to its merger, the collective online presence and existing information suggest several promotional strategies that would have been, or are currently, in use by Broken Arrow Veterinary Hospital, which now incorporates Dr. Ford's practice:

• Strong Testimonials and Word-of-Mouth: The powerful review praising Dr. Ford and his staff ("truly the best! I will not take my fur babies to anyone else. I will recommend any and everyone") serves as an invaluable form of organic promotion. Positive word-of-mouth referrals are highly effective in the veterinary industry.
• Online Presence and Educational Content: A robust website with "informational articles" and newsletters (e.g., on behavioral issues, mange, skin issues, emergency signs, grooming frequency, laser therapy) acts as a significant promotional and educational tool, demonstrating expertise and encouraging engagement.
• Focus on Preventative Care: Promoting "ongoing nutrition and problem prevention" through resources highlights their proactive approach to pet health, which can attract owners looking for long-term wellness partners.
• Emphasis on "Fear Free" Experience: Highlighting their efforts to create a "fear free environment" is a strong promotional message, appealing to owners concerned about their pets' stress levels during vet visits.
• New Client Offers (Likely): While not explicitly stated for Elk Ridge, many veterinary hospitals, especially those with new or merged identities, offer new client promotions, such as discounted first wellness exams (as seen with other similar clinics), to encourage new pet owners to try their services.
• Community Integration: Being a trusted local practice in Broken Arrow, they would likely engage in local community events or partnerships to build relationships and raise awareness of their services.

In essence, Elk Ridge Animal Hospital, now as part of Broken Arrow Veterinary Hospital, leverages its strong reputation for compassionate, knowledgeable, and fear-free veterinary care, supported by positive client experiences and a commitment to pet owner education, to attract and serve the Broken Arrow, OK community effectively.