East Side Veterinary Clinic ico

East Side Veterinary Clinic

Pet HospitalIllinoisCook CountyChicagoChicago LoopEast Benton Place

333 E Benton Pl Suite 205, Chicago, IL 60601, USA

4.0

I am extremely disappointed with my experience at this clinic yesterday. I found an abandoned dog and, after reaching out to over 50 shelters who refused to take her, I became her temporary caretaker for 31 hours while I searched for a foster home. During that time, she started bleeding from an unknown source, and since it appeared she had recently given birth, I was extremely concerned. I brought her in as a walk-in, hoping they could help, but was told they don’t accept walk-ins and couldn’t treat her because she wasn’t officially “my dog.” I was instructed to take her to an emergency clinic, but since I don’t have a car and couldn’t use Uber Pet due to the blood, I was told to put flour on the wound and walk her there myself. I am frustrated and upset by the lack of compassion or willingness to help in an emergency. The staff’s response was both dismissive and confusing—saying she wasn’t my dog to avoid treating her, yet also telling me it was my responsibility to care for her. I’ve brought in a dog before for a similar issue—one that wasn’t mine, just a dog I was temporarily caring for—and was welcomed with open arms. I was hoping for the same understanding this time, but instead I left feeling like the dog didn’t matter. This clinic missed an important opportunity to show care and empathy.

Caroline Roth
  • Overview
  • (312) 585-7825
  • www.myeastsidevet.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday Closed
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Welcome to East Side Veterinary Clinic

East Side Veterinary Clinic is a trusted destination for all your pet care needs located in the heart of Chicago. Our clinic provides a wide range of veterinary services designed to ensure your pets receive the best possible care. From routine check-ups and vaccinations to advanced treatments, we are committed to promoting the health and well-being of your furry friends.

Our clinic prides itself on a welcoming environment with state-of-the-art facilities and a dedicated team of professionals who are passionate about animal care. We understand that pets are family, and it is our mission to offer services that reflect this commitment, ensuring both you and your pet feel at home during your visit.

  • Comprehensive Services: Including routine exams, vaccinations, surgery, dental care, x-rays, and blood tests.
  • Caring Staff: Our friendly team is dedicated to providing compassionate care tailored to the needs of each pet.

Customer feedback highlights our strong commitment to service. While one review noted an unfortunate experience with a non-pet emergency, we remain dedicated to improving and ensuring all pets receive the compassion they deserve. Positive reviews praise our staff's friendliness and Dr. Sanchez's exceptional care.

We invite you to explore our services and become part of our veterinary family. Your pet's health is our priority, and we look forward to serving you.

East Side Veterinary Clinic Photos

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East Side Veterinary Clinic Location

333 E Benton Pl Suite 205, Chicago, IL 60601, USA

Reviews

I am extremely disappointed with my experience at this clinic yesterday. I found an abandoned dog and, after reaching out to over 50 shelters who refused to take her, I became her temporary caretaker for 31 hours while I searched for a foster home. During that time, she started bleeding from an unknown source, and since it appeared she had recently given birth, I was extremely concerned. I brought her in as a walk-in, hoping they could help, but was told they don’t accept walk-ins and couldn’t treat her because she wasn’t officially “my dog.” I was instructed to take her to an emergency clinic, but since I don’t have a car and couldn’t use Uber Pet due to the blood, I was told to put flour on the wound and walk her there myself. I am frustrated and upset by the lack of compassion or willingness to help in an emergency. The staff’s response was both dismissive and confusing—saying she wasn’t my dog to avoid treating her, yet also telling me it was my responsibility to care for her. I’ve brought in a dog before for a similar issue—one that wasn’t mine, just a dog I was temporarily caring for—and was welcomed with open arms. I was hoping for the same understanding this time, but instead I left feeling like the dog didn’t matter. This clinic missed an important opportunity to show care and empathy.

Nov 23, 2024 · Caroline Roth

The staff is always friendly, and Dr. Sanchez is the best vet we've had. Our dogs are well taken care of, and we'll definitely continue coming back!

Aug 30, 2024 · Daniel Herrera

Had our first visit this week as we are new to the area. The dr and tech took so much time going over my pets history and making sure I knew they had gone over all the records. I feel so comfortable with them as my vet for my two senior pups!

Aug 14, 2024 · Rumer Richardson

What a Great place! Dr Atsuko Konishi took her time first going over previous records, explaining everything, and then examining my Precious 😛 13.5 y Whippet and only then came up with very thoughtful approach to how handle monitoring his health. But, be aware her team made Bru ( Whippet ) so comfortable, he didn’t want to leave 😛If u have a Senior Dog or want your pet to be taking care of, then do yourself a favor and get appointment at East Side Veterinary Clinic

Sep 01, 2022 · Lydia Terlo

I would Like to say, that east side Vetrinary, has a wonderful and courteous staff, they do the best for our animal , especially Dr Konishi is hands on when it comes to my dogs , highly recommend this clinic.

Sep 08, 2022 · Antonia Barbanente

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