Dr. Sherri L. Stello

For pet owners in the Louisville, Kentucky area seeking a "Pet Hospital" for their animal companions, the address 9909 Brownsboro Rd is associated with Springhurst Animal Hospital, where Dr. Sherri L. Stello practices. Operating under the platform category of "Pet Hospital," this facility aims to provide veterinary care and related services to the local pet community. Dr. Sherri L. Stello can be reached at (502) 326-2975 or via mobile at +1 502-326-2975 for appointments and inquiries. It's important to note that while the contact information is associated with Dr. Stello, the reviews provided reference multiple veterinarians at Springhurst Animal Hospital, offering a broader perspective on the clinic.

Customer feedback regarding veterinary care at this location, specifically Springhurst Animal Hospital, presents a somewhat mixed picture, with positive experiences highlighted alongside a notable concern regarding Dr. Stello. One customer recounted a highly positive experience when their 10-week-old kitten injured its foot. They were able to secure a same-day appointment within fifteen minutes of calling, indicating efficient scheduling and responsiveness to urgent needs. The desk staff was described as "nice," and the overall visit was remarkably quick, with the customer being "in and out in less than twenty minutes" despite completing new client paperwork, undergoing examination, receiving medication, and paying. This suggests a well-organized clinic that values efficiency and minimizes wait times, which can be particularly important when dealing with a sick or injured pet.

The same positive review also praised Dr. Clark and his assistant for their gentle approach with the kitten. The veterinarian took the time to explain the different treatment options available, along with their associated costs and his professional opinion on their necessity for the kitten's improvement. This emphasis on clear communication, providing options, and discussing costs empowers pet owners to make informed decisions about their pet's care. The reviewer concluded by expressing their intention to bring their other kitten and dog to Springhurst Animal Hospital and recommended the practice to others, indicating a high level of satisfaction with the care received from Dr. Clark and the overall experience.

Another customer shared their experience of bringing two dogs to Springhurst Animal Hospital. They specifically lauded Dr. Hankin as "fabulous," suggesting a positive and trustworthy relationship with this particular veterinarian at the practice. However, this same review offered a contrasting opinion of Dr. Stello, stating that they had seen her twice and found her to be "condescending" on both occasions. This negative feedback regarding Dr. Stello's demeanor is a significant point for potential clients to consider. The reviewer explicitly stated that if Dr. Stello were to leave the practice, they would readily return to Springhurst Animal Hospital, implying that their negative experiences were solely attributed to Dr. Stello.

As a "Pet Hospital," Springhurst Animal Hospital, where Dr. Stello practices, likely offers a range of veterinary services aimed at maintaining and treating the health of pets. Based on the positive experience with the injured kitten, it is evident that the clinic provides diagnostic and treatment services for acute injuries. While the specific services offered are not exhaustively detailed in the provided reviews, typical services found at a pet hospital generally include:

• General Wellness Exams: Routine check-ups to assess a pet's overall health, administer vaccinations, and provide preventative care advice. The efficiency noted in the kitten's visit suggests that routine appointments are likely handled professionally.
• Diagnostic Services: Including physical examinations, and potentially in-house laboratory testing (blood work, fecal exams, etc.) and imaging (X-rays). The rapid diagnosis and medication provided to the kitten indicate some level of on-site diagnostic capabilities.
• Treatment of Illnesses and Injuries: Addressing a wide range of medical conditions, from minor ailments to more serious illnesses and injuries, as exemplified by the kitten's foot injury.
• Vaccinations: Administering necessary vaccines to protect pets from infectious diseases. This would likely be a standard service offered.
• Parasite Prevention and Control: Providing recommendations and medications for preventing and treating fleas, ticks, heartworms, and other parasites.
• Surgical Procedures: While not explicitly mentioned, most animal hospitals offer surgical services, ranging from routine spay and neuter surgeries to more complex procedures. The availability and scope of surgical services at Springhurst Animal Hospital would need to be confirmed.
• Dental Care: Offering dental cleanings and other oral health services to maintain pets' dental hygiene.
• Nutritional Counseling: Providing guidance on appropriate diets for pets of different ages and health conditions.
• Prescription Medications: Dispensing necessary medications for treating various conditions, as indicated by the kitten being "given medication."

The features of Springhurst Animal Hospital, based on the customer reviews, include the possibility of prompt appointment scheduling, efficient service, gentle and communicative veterinarians (such as Dr. Clark and Dr. Hankin), and a helpful desk staff. The ability to get a new client in and out quickly, even with paperwork, suggests a streamlined process. However, a significant feature to consider is the reported negative experience with Dr. Stello's condescending demeanor, which could be a concern for pet owners seeking a warm and respectful veterinary interaction.

The provided information does not contain any details about specific promotional offers or discounts at Springhurst Animal Hospital or associated with Dr. Stello. Many veterinary practices occasionally offer promotions, such as discounts on initial exams for new clients, seasonal specials on preventative care (like flea and tick prevention), or bundled service packages. Local users interested in potential promotions should contact the clinic directly or check their website or social media pages, if available.

In conclusion, Dr. Sherri L. Stello practices at Springhurst Animal Hospital in Louisville, KY, which appears to be a pet hospital capable of providing efficient and gentle care, as highlighted by positive experiences with Dr. Clark and Dr. Hankin. The clinic is noted for its quick appointment scheduling and streamlined processes. However, a recurring concern regarding Dr. Stello's condescending attitude has been raised by at least one customer. Potential clients may want to consider these contrasting experiences and perhaps inquire about the availability of appointments with other veterinarians at Springhurst Animal Hospital to ensure a comfortable and respectful veterinary care experience for themselves and their beloved pets. Further research or a preliminary call to the clinic might help local users determine if this "Pet Hospital" meets their specific needs and preferences.