Dr. Mary R. Neilans, DVM- veterinarian ico

Dr. Mary R. Neilans, DVM- veterinarian

Pet HospitalNew YorkOrleans CountyAlbionOak Orchard Road

3077 Oak Orchard Rd, Albion, NY 14411, USA

4.0

Dr. Mary is the by far the BEST veterinarian around. She has saved my cat Star’s life when she swallowed fishing line. I thought I was gonna loose her. When I took her to the hospital vet they wanted to do X-rays, a sonagram, and they told me she was gonna need surgery that would have cost me $4,000. I brought her to Dr. Mary and she said we will try to see if she can pass it on her own and if we need to do surgery we will which the procedure would of been extremely less. But she took care of Star For 5 days and she passed it all on her own. Dr. Mary cares about the animals, and is ran by money like these other places. She does what’s best for the animal not what’s best for her pocket. There needs to be more veterinary’s like Dr Mary In this world.

Kristen Szymanski
  • Overview
  • (585) 589-5961

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Welcome to Dr. Mary R. Neilans, DVM- veterinarian

Dr. Mary R. Neilans, DVM, a highly regarded veterinarian operating from 3077 Oak Orchard Rd, Albion, NY 14411, is a beacon of compassionate and client-focused pet care in the region. Reachable at (585) 589-5961 or +1 585-589-5961, Dr. Mary, as she is affectionately known by her clients, represents a unique and invaluable "Pet Hospital" experience, prioritizing the well-being of animals above all else.

Environment and Atmosphere

The atmosphere at Dr. Mary R. Neilans' practice is characterized by a deep sense of care, honesty, and a refreshingly down-to-earth approach. Unlike larger, more corporate veterinary establishments, Dr. Mary's clinic likely fosters a more intimate and personalized setting. Clients consistently highlight her calming demeanor around animals, even those typically anxious or prone to fear, suggesting a peaceful and reassuring environment. The focus is clearly on the animal's comfort and health, rather than on high-volume appointments or pushing unnecessary procedures. This creates a trusting atmosphere where pet owners feel heard, and their concerns are genuinely addressed. While the specific physical environment of her practice isn't detailed, the overwhelming sentiment from reviews points to a place where genuine compassion and a practical, animal-first philosophy guide every interaction.

Comprehensive Services

Dr. Mary R. Neilans, DVM, provides a range of veterinary services, with a strong emphasis on practical, effective, and ethical treatment. While the exact full scope of services (e.g., advanced imaging, specific surgeries) is not comprehensively detailed in the provided information, the testimonials suggest a competent and capable practice that handles a variety of pet health needs, often finding less invasive and more cost-effective solutions when appropriate.

Based on client experiences, her services likely include:

  • Wellness Exams and Preventive Care: Regular check-ups are essential for maintaining pet health, and Dr. Mary's thorough but efficient visits ensure pets receive the necessary preventive care, including vaccinations.
  • Diagnosis and Treatment of Illnesses: Clients praise her ability to diagnose and treat various ailments. A standout example is her successful management of a cat who swallowed fishing line, opting for careful monitoring and natural passage rather than immediate, costly surgery, which ultimately saved the cat's life and the owner significant expense. This highlights her medical judgment and patient-focused approach.
  • Routine Surgeries: The testimonial mentions getting a new cat "fixed," indicating that routine surgical procedures like spaying and neutering are performed. The reference to a potential "procedure" that would be "extremely less" costly for the fishing line incident also suggests she performs surgical interventions when necessary.
  • Dental Health Assessments: The experience with Bandit, the new cat, where Dr. Mary found issues with his teeth and "little blisters on the roof of his mouth," demonstrates her thoroughness in examining oral health, even during a routine check-up.
  • Vaccinations: Providing all necessary vaccines for pets, as mentioned in the review for Bandit the cat.
  • Consultations and Informed Advice: Clients appreciate that her visits are "quick but, also very informative," ensuring they leave "feeling better about whatever reason" they brought their pets in. This speaks to her ability to communicate clearly and put owners at ease.
  • Compassionate Care in Difficult Situations: While not explicitly detailed in the provided review, a veterinarian known for her deep care and animal-first approach would undoubtedly provide compassionate guidance and support during sensitive situations, such as end-of-life decisions, prioritizing the animal's comfort and dignity.
Features and Unique Selling Proposition

Dr. Mary R. Neilans, DVM, stands out significantly in the veterinary landscape due to several unique features:

  • Unwavering Animal-First Philosophy: This is her most distinctive feature. Clients repeatedly emphasize that "Dr. Mary cares about the animals, and is ran by money like these other places. She does what’s best for the animal not what’s best for her pocket." This ethical stance is a powerful differentiator, fostering deep trust with pet owners.
  • Exceptional Medical Judgment and Problem Solving: The vivid account of saving "Star" the cat from a potentially unnecessary $4,000 surgery highlights Dr. Mary's clinical acumen and willingness to explore less invasive, yet effective, solutions. This ability to achieve positive outcomes without exorbitant costs is highly valued.
  • Fair and Honest Pricing: Clients consistently praise her for being "very fairly priced and honest." In an industry where costs can often be a major concern, her transparent and reasonable pricing makes quality veterinary care accessible and builds immense goodwill.
  • Thorough Yet Efficient Visits: Despite being thorough in her exams (evidenced by finding the dental issues in Bandit), her visits are described as "quick," ensuring efficiency without sacrificing comprehensive care. This balance is a significant convenience for busy pet owners.
  • Calming Presence for Pets: Her "calming manner around animals" is a noted benefit, particularly for pets that might otherwise "freak out and try to hide." This allows for more effective examinations and a less stressful experience for the animal.
  • Direct and Informative Communication: Clients appreciate her direct approach; she "gets right to the point" and provides information that leaves them "feeling better." This clear and concise communication style is highly valued.
Promotional Information and Client Testimonials

Dr. Mary R. Neilans, DVM, primarily relies on her sterling reputation and word-of-mouth referrals, which are clearly driven by overwhelmingly positive client experiences. While she may not engage in traditional marketing campaigns, her "promotional information" is inherently embedded in the powerful testimonials of her grateful clients.

The provided client reviews are glowing and highly persuasive:

  • One client declared, "Dr. Mary is by far the BEST veterinarian around." They provided a compelling narrative of how she "saved my cat Star’s life when she swallowed fishing line," choosing a less invasive, more affordable, and ultimately successful approach compared to an emergency hospital that suggested immediate, costly surgery. The client's sentiment, "Dr. Mary cares about the animals, and is ran by money like these other places. She does what’s best for the animal not what’s best for her pocket. There needs to be more veterinary’s like Dr Mary In this world," is a powerful endorsement of her ethical practice.
  • Another review reinforces this, stating, "Mary is very fairly priced and honest. And has a great sense of humor!!!! Her visits are quick but, also very informative. I always leave feeling better about what ever reason is I brought in my babies!!" This highlights her balanced approach to pricing, communication, and patient experience.
  • The thoroughness of her exams is also evident, with a client reporting that during a routine check-up for a new cat, "The Dr actually found that he has an issue with his teeth & he has little blisters on the roof of his mouth." This attention to detail, coupled with "very reasonable prices" and a "great" overall staff, led to a strong recommendation: "I would recommend them to anyone who is looking for a vet."

These consistent testimonials, highlighting her compassionate character, clinical effectiveness, fair pricing, and dedication to the animals' best interests, serve as the most compelling evidence of why Dr. Mary R. Neilans, DVM, is considered a top-tier veterinary care provider in Albion, NY, and a true gem in the veterinary profession.

Dr. Mary R. Neilans, DVM- veterinarian Photos

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Dr. Mary R. Neilans, DVM- veterinarian Location

3077 Oak Orchard Rd, Albion, NY 14411, USA

Reviews

Dr. Mary is the by far the BEST veterinarian around. She has saved my cat Star’s life when she swallowed fishing line. I thought I was gonna loose her. When I took her to the hospital vet they wanted to do X-rays, a sonagram, and they told me she was gonna need surgery that would have cost me $4,000. I brought her to Dr. Mary and she said we will try to see if she can pass it on her own and if we need to do surgery we will which the procedure would of been extremely less. But she took care of Star For 5 days and she passed it all on her own. Dr. Mary cares about the animals, and is ran by money like these other places. She does what’s best for the animal not what’s best for her pocket. There needs to be more veterinary’s like Dr Mary In this world.

May 21, 2025 · Kristen Szymanski

Mary is very fairly priced and honest. And has a great sense of humor!!!! Her visits are quick but, also very informative. I always leave feeling better about what ever reason is I brought in my babies!!

May 15, 2025 · holly northrop

Dr Mary was able to squeeze us in on the same day to see a stray cat we’d picked up. Neither of the other 2 vets I contacted could see us for weeks. She was pleasant, knowledgeable and thorough. Very fair bill for her services. Dr Mary operates out of a small building on her country estate and fits the image of a Hallmark country doctor and I mean that in the best of ways. While there, a friend/customer brought her a box of homemade Christmas cookies. Truly a Hallmark experience!

Dec 31, 2024 · L. W.

She's a real good old school style veteran. If your animal needs attention that's when you call and make an appointment. She isn't going to send out yearly check up reminders. Reasonably priced ( accepts card, check and cash) and caring doctor. Very small doctor's office.

Jan 27, 2025 · Courtney Burley

I can't get a return call. Urgent matter and no results from a culture. Took my dog to another vet today after 34 days under this care. My dog has lost over 30 lbs and now has limited time to live. Never diagnosed. He is now just being kept comfortable

Dec 31, 2024 · Amy DeFelice

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