Dr. Craig Staehle

Dr. Craig Staehle practices at Best Friends Animal Hospital, a Pet Hospital located at 202 Frank Scott Pkwy E, Swansea, IL 62226, USA. You can contact the hospital at (618) 222-9860 or their mobile line at +1 618-222-9860. Dr. Staehle offers veterinary services for a range of animals and has been specifically noted for his expertise with reptiles, a significant advantage for pet owners in the area with non-traditional companions.

Best Friends Animal Hospital, where Dr. Staehle practices, appears to foster a welcoming and friendly environment. One customer who visited with their pet snake mentioned that the interior "smelled amazing" despite being a pet environment. They also noted that the entire staff was smiling and engaging positively with customers, creating a friendly atmosphere. This suggests that the clinic strives to provide a pleasant and comfortable experience for both pets and their owners from the moment they enter.

Dr. Craig Staehle's services, within the context of Best Friends Animal Hospital, encompass general pet care with a notable specialization in reptiles. Based on the customer feedback, these services include:

• Reptile Veterinary Care: Dr. Staehle is identified as being knowledgeable about snakes, even owning some himself. This expertise likely extends to other reptile species as well, making Best Friends Animal Hospital a valuable resource for reptile owners in the region.
• General Pet Examinations: As part of a Pet Hospital, Dr. Staehle and the team likely provide routine check-ups and examinations for various types of pets.
• Diagnosis and Treatment of Illnesses: For both traditional and exotic pets, the hospital would offer diagnostic services and treatment for a range of medical conditions.
• Advice and Guidance on Pet Care: While one negative review mentioned a refusal to give advice to a non-customer over the phone, in-person consultations appear to be thorough and informative.

The features of Dr. Staehle's practice at Best Friends Animal Hospital, as highlighted by the reviews, include:

• Expertise in Reptilian Care: This is a significant feature, as finding knowledgeable reptile vets can be challenging. Dr. Staehle's personal experience with snakes adds to his credibility in this area.
• Friendly and Engaging Staff: The positive review emphasizes the welcoming nature of the entire staff, contributing to a pleasant visit.
• Clean and Pleasant Environment: The fact that the clinic smelled "amazing" is a noteworthy feature for a pet-related business.

However, it is important to also consider the negative feedback received. One individual who called seeking advice for their chameleon reported a "super rude and ignorant" response, stating that no information would be provided since they weren't already a customer. This suggests that the clinic's policy may be to only offer consultations and advice to established clients, which could be a point of consideration for potential new customers.

Regarding promotional information, the positive review from the snake owner acts as a strong endorsement, particularly for reptile owners. The fact that Best Friends Animal Hospital is one of the few local vets treating reptiles is itself a significant draw. The friendly atmosphere and knowledgeable doctor specializing in reptiles are key selling points. However, there are no explicit promotional offers mentioned in the provided text.

In summary, Dr. Craig Staehle at Best Friends Animal Hospital in Swansea, IL, offers veterinary services with a notable expertise in reptile care. The hospital is described as having a friendly staff and a clean, pleasant environment. For owners of snakes and other reptiles in the area, Dr. Staehle represents a valuable resource. However, potential new clients should be aware of the reported policy regarding providing advice over the phone to non-customers. Overall, the positive experience shared by a reptile owner suggests a knowledgeable and welcoming practice, especially for those with non-traditional pets.

Local users in need of a Pet Hospital that caters to a variety of animals, including reptiles, may find Dr. Craig Staehle at Best Friends Animal Hospital to be a good option. The positive feedback regarding the atmosphere and Dr. Staehle's expertise in snakes suggests a competent and friendly service. We encourage those interested to contact the hospital directly at (618) 222-9860 to inquire about their services for specific types of pets and to understand their policies for new clients.