Difilippo Franca DVM
Pet HospitalNew YorkErie CountyOrchard ParkNorth Buffalo Street
3930 N Buffalo St, Orchard Park, NY 14127, USA
5.0
Best Vet in NY, kind caring and a great staff
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Overview
- (716) 662-6660
Pet Hospital
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Welcome to Difilippo Franca DVM
For pet owners in Orchard Park, NY, and the surrounding communities, finding a trusted and compassionate veterinary care provider is paramount to ensuring the health and happiness of their beloved animal companions. Difilippo Franca DVM, located at 3930 N Buffalo St, Orchard Park, NY 14127, USA, stands out as a highly-regarded establishment within the local pet hospital category. With a strong emphasis on personalized care and a dedicated team, this veterinary practice has garnered a reputation for excellence, as evidenced by positive feedback from satisfied clients.
The practice can be reached conveniently via phone at (716) 662-6660 or mobile at +1 716-662-6660, making it easy for pet owners to schedule appointments or seek immediate advice for their furry, feathered, or scaled friends. The physical address places it centrally in Orchard Park, offering accessibility for residents across the town. It's important to note that this address is also associated with the Orchard Park Veterinary Medical Center, indicating a comprehensive and potentially larger veterinary facility where Dr. Difilippo Franca practices, possibly as part of a larger team offering a wide range of services.
While specific detailed images of the interior decor are not readily available from general online searches, customer reviews consistently offer insights into the environment at the facility. The practice is frequently described as "well organized and very clean." This suggests a strong commitment to maintaining a hygienic and orderly space, which is critical for both the health of the animals being treated and the comfort and peace of mind of their owners. Reviews also mention a "pleasant, large waiting room," indicating that efforts are made to provide a comfortable and welcoming area where pets and their families can relax before their appointments. The overall impression from client testimonials is one of a professional yet comforting atmosphere, meticulously designed to minimize stress for pets during their visit. The fact that the facility is associated with a larger medical center like Orchard Park Veterinary Medical Center further implies a well-equipped and modern environment designed for optimal patient care.
As a prominent "Pet Hospital" and part of a larger medical center like Orchard Park Veterinary Medical Center, Difilippo Franca DVM is expected to offer a comprehensive array of veterinary services to cater to the diverse needs of pets. Based on information available for Orchard Park Veterinary Medical Center, these services are categorized into three main areas:
- Emergency Care: This facility is equipped to provide 24/7 emergency services, 365 days a year, including holidays. Pet owners are encouraged to call when en route to allow staff to prepare for appropriate emergency care. This critical service is invaluable for pets facing sudden illness or injury.
- Primary Care: This forms the cornerstone of proactive pet health and encompasses a holistic approach to veterinary care. It typically includes:
- Routine Wellness and Preventive Care: Annual physical examinations, vaccinations tailored to the pet's lifestyle and risk factors, parasite prevention (fleas, ticks, heartworm), and nutritional counseling. Regular check-ups are essential for early detection and prevention of potential health issues.
- Diagnostic Services: To accurately diagnose illnesses and injuries, a modern pet hospital employs a range of diagnostic tools. These commonly include in-house laboratory services for blood work (CBC, chemistry panels), urinalysis, fecal examinations, and cytology. Advanced imaging services like X-rays (radiography) and ultrasound are also standard for evaluating internal organs and musculoskeletal issues.
- Medical Treatment: For pets suffering from various ailments, the facility would provide medical management for acute and chronic conditions. This includes prescribing and dispensing medications, managing pain, and offering therapeutic treatments for a broad spectrum of diseases, from infections to allergies and digestive issues.
- Surgical Procedures: General surgical services are a fundamental component of a pet hospital. This typically covers routine procedures such as spaying and neutering, as well as soft tissue surgeries for mass removals, wound repair, and abdominal explorations. The presence of skilled veterinarians implies the capability to perform necessary surgical interventions.
- Dental Care: Oral health is a critical aspect of overall pet well-being. Veterinary practices commonly offer dental cleanings, extractions, and other dental procedures to address periodontal disease and maintain oral hygiene.
- Specialty Referral Services: For highly specialized cases requiring advanced expertise, the Orchard Park Veterinary Medical Center, where Dr. Difilippo Franca practices, offers referral services for board-certified specialists. This includes internists, surgeons, neurologists, and oncologists. This ensures that pets with complex or rare conditions receive the highest level of specialized care, demonstrating a comprehensive and integrated approach to veterinary medicine.
The standout feature of Difilippo Franca DVM, and the broader Orchard Park Veterinary Medical Center, according to client testimonials, is the exceptional quality of its staff and the compassionate approach to veterinary care. One review emphatically states, "Best Vet in NY, kind caring and a great staff." This highlights several key aspects that define their service:
- Kind and Caring Approach: Pet owners consistently praise the empathetic and gentle manner in which the veterinarians and staff interact with both the animals and their human companions. This is crucial for reducing anxiety in pets during visits and for building strong trust with owners. Phrases like "Excellent with our babies" and "very knowledgeable, kind with you and your pet" further underscore this commitment to compassionate care. The sentiment that "the people there also take their job seriously in their patience seem to treat our pets as their pets too" speaks volumes about the dedication and passion of the team.
- Professionalism and Expertise: The staff is described as "professional" and "competent," indicating a high level of training and skill in veterinary medicine. Clients feel "well treated and well informed about any conditions our pets may have," suggesting clear communication and thorough explanations from the veterinary team regarding diagnoses, treatment plans, and prognoses.
- Efficient Service: One reviewer noted they were "fast at getting us inside and examined," which is a significant advantage for pets who may be stressed in a waiting room. This suggests efficient workflow and effective appointment management, minimizing wait times and discomfort for pets.
- Fair Pricing: A common concern for pet owners is the cost of veterinary care. One review specifically mentioned that they "didn't over price any services," which contributes significantly to a positive client experience and helps build long-term trust and loyalty.
- Positive Pet Reaction: One particularly telling review stated, "This is my dog's favorite place to go. He gets so excited when we drive near it that he really wants to go here." This extraordinary feedback speaks to the truly positive experience pets have at the clinic, overcoming typical animal anxieties often associated with vet visits. It indicates a genuinely pet-friendly environment where animals feel comfortable and safe.
- Accreditation: Orchard Park Veterinary Medical Center is accredited by the American Animal Hospital Association (AAHA). This accreditation is a significant distinguishing feature, as AAHA sets rigorous standards for excellence in veterinary care across areas such as medical care, facilities, and client services. This voluntary accreditation demonstrates a commitment to maintaining the highest possible standards in veterinary practice.
While specific current promotional offers directly from "Difilippo Franca DVM" are not explicitly detailed in the provided information or general online searches, the broader Orchard Park Veterinary Medical Center, of which Dr. Difilippo Franca is a part, likely engages in various forms of community outreach and client education typical of a leading pet hospital. These can include:
- Wellness Plans: Many comprehensive veterinary clinics offer bundled wellness plans that cover routine preventive care, vaccinations, and sometimes discounts on other services. These plans encourage consistent care and can make it more affordable for pet owners to maintain their pets' health.
- New Client Specials: To welcome new patients, practices may offer introductory discounts on initial exams or services.
- Seasonal Promotions: Campaigns for seasonal concerns like tick prevention in spring, dental health awareness month, or senior pet health check-ups can include discounted services or products.
- Educational Resources: Providing informative handouts, online articles, or workshops on topics such as pet nutrition, senior pet care, managing common pet ailments, or understanding pet behavior is a valuable form of promotion that demonstrates expertise and care.
- Community Involvement: Participating in local pet adoption events, health fairs, or sponsoring animal welfare initiatives are common ways for veterinary hospitals to enhance their reputation and visibility within the community, demonstrating their commitment beyond direct patient care.
- Social Media and Online Presence: Actively maintaining a presence on social media platforms and a well-designed website allows practices to share updates, health tips, success stories, and engage with their client base, building a strong online community.
The consistent and strong positive reviews from clients, such as "Best Vet in NY, kind caring and a great staff," serve as the most powerful form of ongoing promotional information. These testimonials act as highly effective word-of-mouth recommendations that attract new clients and solidify the clinic's reputation for high-quality, compassionate veterinary care. The AAHA accreditation also serves as a strong promotional point, assuring pet owners of the high standards maintained by the facility.
In conclusion, Difilippo Franca DVM, operating within the esteemed Orchard Park Veterinary Medical Center at 3930 N Buffalo St, Orchard Park, NY, represents a highly-regarded and reliable choice for pet owners seeking comprehensive and compassionate veterinary care. Their commitment to maintaining a clean, well-organized, and welcoming environment, coupled with a team consistently lauded for their kindness, expertise, and professionalism, makes them a standout establishment in the "Pet Hospital" category. From 24/7 emergency care to routine wellness and specialized referrals, they offer a full spectrum of services. Their strong reputation and dedication to animal well-being are their most significant assets, ensuring that pets in Orchard Park receive an exceptional level of care.
Difilippo Franca DVM Location
3930 N Buffalo St, Orchard Park, NY 14127, USA
Reviews
Best Vet in NY, kind caring and a great staff
Jun 21, 2023 · Antoinette DifilippoPet Hospital

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