Derry Animal Hospital

Derry Animal Hospital, located at 3761 Derry St, Harrisburg, PA 17111, provides veterinary services. They can be contacted at (717) 564-4470 or +1 717-564-4470.

Customer reviews of Derry Animal Hospital reveal a contrast in experiences. One reviewer expressed disappointment and frustration with their recent experience. They had previously appreciated the vet's enthusiasm and kindness, but their experience with their cat, who was experiencing mouth issues, was negative. Due to the cat's fear of carriers, they opted for an in-home visit. The day after the visit, the cat's condition worsened, and they were unable to reach the vet for euthanasia, despite leaving multiple messages. They were told by staff to take the cat to an emergency room. They also claimed the charges were inflated and that the cat was heavily drugged. They advised others to "beware" and questioned the clinic's quality.

Conversely, another reviewer expressed strong satisfaction with Derry Animal Hospital. They praised the vet and staff for their sensitivity and sweetness towards their dogs. They found the clinic easy to work with and expressed gratitude for Dr. Crescenzi and the staff's support, particularly during difficult times. They stated they trusted them with their dogs and thanked them for their help.

The reviews present a mixed picture, with some clients experiencing compassionate and supportive care, while others raise concerns about communication, emergency handling, and billing practices. The significant difference in experiences suggests potential inconsistencies in the clinic's service.

While the clinic is capable of providing compassionate care, as evidenced by the positive review, the negative review highlights potential issues with communication, emergency response, and post-visit care. The stark contrast in experiences indicates potential inconsistencies in service quality.

Derry Animal Hospital is recommended with caution. Potential clients should carefully consider the mixed reviews and ask detailed questions about emergency procedures, communication protocols, and billing practices. Due to the severe nature of the negative review, especially regarding emergency handling, potential clients should consider having a backup plan for emergency situations.