Deer Creek Animal Hospital

We’ve been long-time clients of Deer Creek Animal Hospital, but our recent experiences have left us less than pleased. When we went to pick up our two dogs from daycare recently, we were hit with an unexpected $150 bill for booster shots. At no point were we informed about these boosters being administered, which turned into an unpleasant and costly surprise during the holiday season. Additionally, there seems to be some ongoing disorganization, possibly due to understaffing or miscommunication. A few times, we’ve been told our dogs were scheduled for daycare, only to arrive and be turned away. It’s incredibly frustrating to plan around these schedules only to have our dogs denied entry. We used to have such confidence in Deer Creek, but this pattern of unexpected charges and scheduling issues has us reconsidering. We hope these issues can be addressed because we’ve truly appreciated the care our dogs have received here in the past.

So sad. They almost killed my dog, and I lost $900 for what? My dog is diabetic, took 2 weeks to get me results because they can't do labs on-site. A hospital can't do labs on-site, is not a hospital. Then no instructions on how to help my dog, and so much more, i could go on and on. I finally went to a different vet and had to get many of the same tests done again just to get an answer. Good news, I got same-day results from a different vet. However, I learned she is far worse than Deer Creek even told me. Just from every step of working with Deer Creek, it was a mess, and I felt like I was being lied to, and that they were misrepresenting their business as a hospital when they were not. I lost $900 going to Deer Creek, and time with my dog. I don't even know if my dog will make it now, and thanks to Deer Creek, I don't have the other $1000 I need to get my dog treated properly. Literally, the same money they took from me and did not help my dog is the money the other vet needs to fix my dog. I don't use the word often, but I HATE Deer Creek. I don't have children by choice, and they were absolutely the wrong place to take my dog, who is the only child I'll ever have. Highly recommend people don't go here. I have so much more I could say, and show people to help them understand how bad this place is. Not only that but since this experience, I learned so much more from my neighbors, who have had similar experiences, including one who lost their dog in their care. Such a bad choice on my part. I hope my dog lives. When I took my dog to a different vet, the first thing they said was, this is life-threatening.

I had a great experience from the time I booked my pups grooming appointment to when I picked him up. The staff was so kind (I’ve had some really terrible recent experiences so this was refreshing!) and helpful! Jen did a PERFECT job on my 7 month old rowdy golden doodle! He’s a bit of a handful so I was extremely impressed when I picked him up and saw what a beautiful job she did on him! Super cute teddy bear cut. Cost was very reasonable especially compared to others. Thank you all for making this a good experience all the way around!

We come to Deer Creek only for grooming. Kassy has taken great care of my misfit dogs for the last three years.

Just moved to the neighborhood and looking for a new Vet for my 3 dogs & 2 cats. Upon receiving a welcome card from Deer Creek Animal hospital, I checked out the reviews & facility. I was very impressed & made appts. for all my animals. Loved all the staff and could feel their care. Shortly after my 14yr old cats quality of life took a turn-- I made the heartbreaking decision to put her down. With tears pouring for my sweet girl--we were given the utmost care and respect by the tech & Dr. at Deer Creek-- the comfort I felt as my Neenee crossed over her rainbow bridge. I'm still feeling very blessed to have found them and comforted by how they cared for me & my sweet family member. Neenee's Happy days photo & sweet dreams Thank you from the bottom of my heart Deer Creek Animal Hospital staff 💕🐾💝