Crestline Veterinary Clinic Ltd

We took our perfectly healthy shar pei, Winston to Crestline for a routine neuter. We were told to drop him off first thing in the morning and come back in the evening. Evening comes and we were told “he is just a little groggy, he needs to stay overnight”. We agree and allowed him to stay overnight. Saturday morning, we get a call from Dr. Stone’s team “Winston passed, have a good day”. As one would wonder, what happened my to my perfectly healthy 2 year old dog? We call the clinic to ask further questions to be ignored by the clinic. This is when my family went to the clinic in person to ask our clarifying questions. They responded with “this is our bad, shar peis are just an unique breed”. Crestline with negligence euthanized Winston. They admitted to not starting the IV correctly, and kept injecting the medication incorrectly which caused my pup to pass away under their care. Throughout the process of my family and I trying to say our goodbyes to my perfect dog, the staff was very rude and disrespectful to myself as i’m trying to come to a conclusion to why this had happened. This was when the vet tech had told me that “I didn’t know what I was talking about” and that Dr. Stone (as expected) was unavailable to speak with me. This Vet has lost all service for my other Shar Peis and other dog owners need to be aware of their negligence and malpractice that took place when Winston was in their care.

Crestline is great. They are very patient, kind, and willing to give an explanation to all my questions in a detailed manner.

Christy is wonderful, known her more years than my wife and I care to count. Great dog person. Sincerely Jeff and Ellen

The people are great to work with there. Parking and waiting room is a bit tight, but you call at arrival, and service is more one-on-one. Thus allowing them to focus on you and your pet.

This is my mom's vet. She is wonderful! Great with our pets ❤️ Very reasonable rates along with excellent care! You won't find a better vet around.