Coyne Veterinary Center - Portage

If your looking for a veterinary clinic that provides top notch service with pleasant caring staff, look no further. They truly care about your pets here. They also provide a service of making small monthly payments that cover all of your pets yearly shots, unlimited, no cost visits to see the vet or technicians, on top of getting percentages off for other services and supplies. No more getting stuck with bills for several hundred $$'s to get your babies their needed shots. You can make an appt to see the vet, or they allow walk ins. Don't wait, switch to the best, you won't be sorry.

This has got to be the most unprofessional Vet in town. It doesn't matter if you make an appointment or not the doctors there act like your time isn't important and leave you waiting in the room with your pets for over an hour and a half. I guess they don't care that you can hear absolutely everything they are saying in the back room while your waiting, sounds like they hate their job. Now they are forcing you to use their online pharmacy with the scripts and then they cancel your order and leave you on hold for another half hour! They are very overpriced and don't know how to work their own technology. They talk down to you in a snotty voice and honestly I don't know why anyone would go here. Now I am being charged twice from their online pharmacy for my dogs medication on one of my dogs. I guess I will have to wait and see if they send it twice or not. What a mess. Seems like the left hand doesn't know what the right hand is doing at all. Unless you want to be stuck in a small hot room with your pets all day and be overcharged you shouldn't go here. Edited to add that they were trying to charge me 300 dollars for 2 bravecto chews that is DOUBLE the cost of anywhere else. Now only one of my orders is shipped because they play games with your dogs prescriptions. First they cancelled just one of my dogs RX orders and now they act like they can't do anything for me to get the order that I paid for for the dog they didn't cancel the first order on. So unprofessional and immature. High school never ends here and you also get severely overcharged.

I became discouraged after they gave me a scare with my 3 year old dogs routine blood work which ended up costing us more money to have more blood work done to find out nothing was wrong. They initially told me 3-5 days and after a week. I still didn't have any answers and the doctor kept making excuses not to call me back or speak with me. It ended up being almost two weeks until I got results-which a tech called and simply said everything was fine and hung up. I did not appreciate the lack of communication with the vet and dodging my phone calls. I was not receiving calls back when I was promised I would get a call back later that day by the manager. It was very unprofessional and rude. Not to mention they are overpriced, you never see the same vet, and it is extremely chaotic. Previous to this incident, we had boarded our dog , and he came home with bite marks, scratches, and bruises all over his stomach and groin area, he was also very depressed and sore for a week after. When I took him to vet regarding this issue they tried to tell me they were fly bites but it was obvious they were trying to cover for him being attacked by another dog during his stay and no one informing me. I was unfortunately stuck going there because of their wellness plan, which actually has increased in price and they price gouge. I was finally able to cancel the plan and move on to another clinic.

This is my second time at this hospital. The staff are warm, friendly, and dedicated. I particularly appreciate the check-up phone call they have have made both times. Highly professional and caring. Dr. Stephanie was excellent. Five stars all the way around!

My baby khaleesi had a horrible rash on her stomach going down her legs that I went in for. I usually go to Hobart (do NOT recommend they are rude and also don’t care about the animals). I called coyne to see if they’d take a new patient walk in and off we went to coyne. They were so welcoming when I walked in as well as over the phone and you could tell they cared and loved all their patients. I gave them her medical history and mentioned that Hobart told me she had some gingivitis but not to worry about it, it’s fine. He treated her rash that I initially came there for, which has cleared up after 2-3 days!! But he also checked her mouth where she had a pretty big ulcer that I unfortunately never saw or thought to check since was told it’s not a big deal “shes fine”. He put her on a plan to come back in 2 weeks to see if the inflammation would go down with the meds he gave and he talked me through what would be done if it didn’t. I was never rushed or made to feel like a bother when I was in there talking trying to get all the information I could. I’m leaving this review because today 4 days later coyne called to see how khaleesi is doing and it just made me really happy! I finally feel like khaleesi is cared about and not just another patient to get in and out. I cannot recommend Coyne Portage enough!