Countryside Veterinary Clinic: Dr. R.L. Massucco, Jr.

Welcome to Countryside Veterinary Clinic, located at 92 Ellery St, Wrentham, MA 02093, USA. As a local Pet Hospital under the experienced guidance of Dr. R.L. Massucco, Jr., we aim to provide veterinary care services to the community and address the health needs of your animal companions. Our clinic offers a range of services, striving to be a resource for pet owners in Wrentham and the surrounding areas.

Based on available feedback, the environment of Countryside Veterinary Clinic appears to have aspects that elicit varied reactions from clients. One long-time customer noted a comfortable atmosphere for larger dogs, suggesting that the clinic may be equipped to accommodate animals of different sizes, and specifically mentioned Dr. Massucco's potential experience with larger breeds, which could be a notable feature for owners of such animals. This suggests a degree of familiarity and comfort in handling larger pets within the clinic setting.

However, other feedback presents a contrasting view of the clinic's environment and customer service. Concerns have been raised regarding the cleanliness of the facility, with specific mentions of dirt stains on walls and dirty floors. Additionally, one customer reported finding nails laid out on a windowsill within reach of pets and the presence of boxes in the entryway, raising potential safety concerns. These observations suggest that some areas of the clinic's physical environment may not consistently meet the expectations of all clients regarding cleanliness and safety.

In terms of services, Countryside Veterinary Clinic, led by Dr. R.L. Massucco, Jr., offers general veterinary care. One positive aspect highlighted by a long-term client is the clinic's apparent ability to comfortably accommodate larger dogs, which may indicate experience in handling and treating animals of various sizes. This could be a significant benefit for owners of large breed dogs seeking veterinary care in the Wrentham area.

However, a specific instance detailed by a customer regarding a request for hip x-rays for their German Shepherd raises concerns about appointment scheduling, communication, and diagnostic procedures. The client reported a 2.5-week wait for the x-ray appointment, despite confirming the procedure at the time of booking. Furthermore, upon arrival, the requirement for sedation and fasting was communicated for the first time, leading to a delay in obtaining the necessary diagnostics. The client also questioned the necessity of immediate sedation without attempting to perform the x-ray with manual restraint first, suggesting a potential difference in procedural approaches compared to other veterinary practices.

The feedback also includes a negative experience with the front desk staff, described as rude and uninterested in the pets. This perception of the administrative staff could impact the overall client experience, regardless of the quality of medical care provided. Effective and empathetic communication from all members of the veterinary team is crucial for building trust and ensuring client satisfaction.

Features of Countryside Veterinary Clinic, as perceived by clients, include Dr. Massucco's potential experience with larger animals, which is a positive aspect for owners of such pets. However, the reported issues with front desk demeanor, facility cleanliness, communication regarding pre-procedure requirements, and the approach to diagnostic imaging (specifically the immediate recommendation for sedation) may be areas of concern for potential clients.

Currently, there is no specific promotional information available in the provided text. Local users interested in learning about any special offers or the clinic's current practices are advised to contact Countryside Veterinary Clinic directly at (508) 384-8700 or +1 508-384-8700. Direct communication will provide the most accurate and up-to-date information regarding services, appointment availability, and any potential promotions.

In summary, Countryside Veterinary Clinic, under the direction of Dr. R.L. Massucco, Jr., in Wrentham, MA, offers veterinary services to the local community. While one long-term client appreciates the clinic's comfort level with larger dogs, other feedback raises concerns regarding customer service, facility cleanliness, and certain aspects of their procedural and communication practices. Potential clients are encouraged to weigh these perspectives and contact the clinic directly for more information to determine if it meets their individual needs and expectations for a Pet Hospital.

Local users seeking a Pet Hospital in Wrentham, MA, should consider the various aspects of Countryside Veterinary Clinic as reflected in the available feedback. The potential expertise with larger breeds may be a significant advantage for some pet owners. However, the reported issues with customer service and the facility environment are factors that prospective clients may want to explore further by contacting the clinic directly and potentially visiting the premises to form their own assessment.