Country View Pet Hospital, LLC

Welcome to Country View Pet Hospital, LLC, located at 6574 OH-73, Wilmington, OH 45177, USA. As a local Pet Hospital, we aim to provide veterinary care to the community. You can contact us at (937) 382-7387 or our mobile number +1 937-382-7387 for information about our services. To provide an objective introduction, we will consider the information available from customer reviews to discuss our environment, services, features, and any implicit information regarding costs.

Based on the customer reviews, the environment at Country View Pet Hospital, LLC appears to elicit varied experiences. One reviewer describes the team, including Dr. Olp, as "phenomenal" during a difficult time, highlighting their "grace and support." This suggests a compassionate and warm environment, particularly in sensitive situations like end-of-life care. The reviewer also noted the caring nature of the staff, mentioning Susan by name as being "great to talk to" and "so caring." This paints a picture of a supportive and friendly atmosphere where the emotional needs of pet owners are acknowledged. However, another review presents a starkly contrasting experience, describing a feeling of being "scammed" due to costs associated with testing and revisit fees. This suggests that while some aspects of the environment may be perceived as caring, others, particularly concerning financial transactions, may lead to negative perceptions.

The services offered at Country View Pet Hospital, LLC can be inferred from the customer reviews. These include:

• Diagnostic Testing: One review explicitly mentions a test for an infection that cost almost $200, indicating that diagnostic services, including laboratory testing, are available.
• Veterinary Consultations: Both reviews involve visits and discussions with veterinary professionals, implying that consultations are a primary service. The initial visit fee was $75 according to one review.
• Medication Prescription: Following the diagnosis of an infection, medication was offered, albeit described as "very expensive" by one reviewer.
• End-of-Life Care: The positive review praises the "grace and support" provided during the process of putting a pet to rest, indicating that compassionate end-of-life services are offered.

It is important to note that one customer's experience suggests that if an initial at-home treatment fails, a subsequent visit may incur another visit fee, and further diagnostic testing might be recommended, potentially adding to the overall cost of care. The services appear to cover both general health concerns and more sensitive needs like euthanasia.

Several features of Country View Pet Hospital, LLC can be identified from the reviews. A significant positive feature highlighted is the compassionate and supportive approach, particularly during emotionally challenging times. The team is described as "professional, compassionate, and warm and friendly," indicating a focus on client care alongside pet care. The willingness to "walk through the process involved" during end-of-life care also speaks to a supportive feature. However, a contrasting feature, based on the negative review, is the perception of high costs for testing and medication, as well as the charging of repeat visit fees and the insistence on re-running tests. The removal of a client due to what was perceived as an "attitude" also suggests a potentially rigid approach to customer interactions in cases of disagreement.

Considering both reviews, the features of Country View Pet Hospital, LLC seem to include a caring and supportive team, especially in emotionally sensitive situations, but also potentially high costs for certain services and a strict approach to client interactions when financial or procedural disagreements arise.

There is no explicit promotional information in the provided text. Pet Hospitals sometimes offer discounts for new clients or packages for routine services. Without such information here, we cannot comment on any promotional aspects of Country View Pet Hospital, LLC.

In conclusion, Country View Pet Hospital, LLC in Wilmington, OH, appears to offer a range of veterinary services, including diagnostic testing, consultations, medication prescription, and end-of-life care. Customer experiences vary, with one highlighting the phenomenal, graceful, and supportive care received during a difficult time, while another expresses dissatisfaction with the costs, revisit fees, and the perceived need for repeat testing, ultimately leading to their removal from the service. Local users considering Country View Pet Hospital, LLC may want to weigh these differing experiences and inquire about the costs of tests and consultations, as well as their policies on revisit fees and the necessity of repeating diagnostic procedures. Contacting them directly at (937) 382-7387 can provide more specific information tailored to your pet's needs.

For pet owners in Wilmington, OH, Country View Pet Hospital, LLC offers veterinary services that have been described as both exceptionally caring and potentially costly and rigid in certain procedural aspects. We encourage you to contact them to discuss your pet's specific needs and to understand their pricing and policies. By doing so, you can make an informed decision about whether their services align with your expectations for veterinary care. Please call (937) 382-7387 for more information.