4.0
I had a concerning experience with Country Veterinary Services regarding a spay procedure for my adopted dog. Her paperwork from Lake County Animal Control stated that she had been spayed at this clinic, but a few weeks later, she unexpectedly went into heat. Wanting to confirm her status, I consulted another veterinarian who determined that she was still intact and had a full uterus. I reached out to Country Veterinary Services to ask for clarification. They told me that when they performed the procedure, they did not find a uterus, so they closed her up and documented her as spayed. However, there was no note on the paperwork indicating any complications or uncertainty. When I explained the situation and asked if they could help resolve the issue, I was informed that I would need to pay the full price for another procedure, and I felt that my concerns were dismissed rather than addressed. I ultimately had her spayed at another veterinary clinic, where I received excellent care at a much more reasonable price and had better customer service. That clinic noted that the previous incision did not appear to go beyond the muscle layer, which raised further questions for me about what really happened during the first spay. I’m sharing my experience so that others can make informed decisions when choosing veterinary care for their pets. I sincerely hope this was an isolated incident and that others have had more positive experiences.
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- countryvetonline.com
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Welcome to Country Veterinary Service
Welcome to Country Veterinary Service, your trusted partner in pet healthcare located at 11770 US-10, Reed City, MI 49677. As a dedicated animal hospital, we are committed to providing high-quality veterinary care for pets of all kinds. Our experienced team is passionate about ensuring the well-being and happiness of your furry companions.
We understand that your pet is an integral member of your family, which is why we offer a wide range of services tailored to meet their unique needs. From routine wellness exams and vaccinations to surgical procedures and dental care, our clinic is equipped to handle all aspects of pet healthcare. Additionally, we provide grooming services and pet supplies, making us a one-stop destination for all your veterinary needs.
Our facility is designed with your pet's comfort in mind. We have a welcoming environment that puts pets at ease, reducing stress during their visits. Equipped with state-of-the-art medical technology, our clinic ensures that your pets receive the most advanced care possible. Our friendly and knowledgeable staff is always ready to assist you with any inquiries or concerns.
- Comprehensive Services: Including wellness checks, vaccinations, surgery, dental care, grooming, and pet supplies.
- Experienced Team: Composed of skilled veterinarians and support staff dedicated to your pet's health.
- Convenient Location: Situated at 11770 US-10 in Reed City, MI, with hours Monday-Friday from 8 AM to 5 PM.
We are proud to serve our community and have received positive feedback from many satisfied clients. One customer shared their appreciation for the clinic's care of various animals:
"They are the most amazing people! I will not go anywhere else. They take care of every animal I own. They are great with our dogs, goats, mules, and everything in between."
While we strive to provide excellent service to all our clients, we acknowledge that there have been instances where we fell short of expectations. For example, a previous customer experienced an issue with a spay procedure, which was resolved at another clinic. We are committed to continuous improvement to ensure such incidents remain rare.
Country Veterinary Service remains dedicated to delivering reliable and compassionate care for your pets. Whether you're visiting us for routine check-ups or urgent medical attention, rest assured that your pet will receive the highest standard of care.
If you have any questions or need assistance, feel free to contact us at 1 231-832-3680. We look forward to welcoming you and your beloved pets to our veterinary family.
Country Veterinary Service Photos
Country Veterinary Service Location
11770 US-10, Reed City, MI 49677, USA
Reviews
I had a concerning experience with Country Veterinary Services regarding a spay procedure for my adopted dog. Her paperwork from Lake County Animal Control stated that she had been spayed at this clinic, but a few weeks later, she unexpectedly went into heat. Wanting to confirm her status, I consulted another veterinarian who determined that she was still intact and had a full uterus. I reached out to Country Veterinary Services to ask for clarification. They told me that when they performed the procedure, they did not find a uterus, so they closed her up and documented her as spayed. However, there was no note on the paperwork indicating any complications or uncertainty. When I explained the situation and asked if they could help resolve the issue, I was informed that I would need to pay the full price for another procedure, and I felt that my concerns were dismissed rather than addressed. I ultimately had her spayed at another veterinary clinic, where I received excellent care at a much more reasonable price and had better customer service. That clinic noted that the previous incision did not appear to go beyond the muscle layer, which raised further questions for me about what really happened during the first spay. I’m sharing my experience so that others can make informed decisions when choosing veterinary care for their pets. I sincerely hope this was an isolated incident and that others have had more positive experiences.
Feb 03, 2025 · Juliette RoyThey are the most amazing people! I will not go anywhere else. They take care of every animal I own. They are great with our dogs, goats, mules and everything in between. Thank you again for everything. RIP Brownie mommy and daddy love you.
Oct 22, 2024 · Eric HillBest place to take your animals! We moved to the area last Feb and this vet has been a life saver on more then a few occasions.
Jan 30, 2025 · robert holbrookDr. Todd and staff take top notch care of our dogs. There's also a specialty vet for farm animals in the other office. Prices for all the procedures and meds have been very reasonable.
Oct 04, 2024 · Carrie SimonsWonderful service, Wonderful vet and a beautiful place. Awesome prices!!
Mar 23, 2025 · Nadine BrinksPet Hospital
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