Country Roads Veterinary Services, Inc.

Welcome to Country Roads Veterinary Services, Inc., located at 2681 Shaws Corner Rd, Clayton, DE 19938, USA. As a local Pet Hospital, Country Roads Veterinary Services, Inc. aims to provide veterinary care to the animals in the Clayton community. Based on the available customer reviews, experiences appear to vary, with one highlighting a significant negative emergency response and another offering high praise for Dr. Amy.

Details about the environment of Country Roads Veterinary Services, Inc. are not provided in the reviews. Typically, a veterinary clinic includes examination rooms, a reception area, and potentially surgical or treatment spaces depending on the services offered. Without specific information, we can only assume a standard veterinary practice setting.

The services offered by Country Roads Veterinary Services, Inc. can be inferred from the customer experiences. One review mentions calling in an "emergency" related to a horse, suggesting that the clinic may handle large animals in addition to smaller pets. However, this same review criticizes the lack of immediate urgent care. Conversely, the positive review focusing on Dr. Amy implies that the clinic provides general veterinary services where her expertise is valued. Potential services may include:

• General health check-ups
• Treatment of illnesses and injuries
• Potentially emergency services (though one review suggests limitations)
• Care for various types of animals, possibly including large animals like horses

The features of Country Roads Veterinary Services, Inc. are somewhat contrasting based on the two available reviews. One potential feature, highlighted by a positive review, is the presence of a highly regarded veterinarian, Dr. Amy, who is described as "absolutely awesome" and "one of the finest ive met thru the years." This suggests that the expertise and personal connection with Dr. Amy are significant aspects of the clinic. However, a concerning feature mentioned in the negative review is the alleged lack of adequate emergency response and prioritization, which resulted in a critical outcome for the animal in need.

One customer recounted a deeply negative experience: "Horrible service! Called in a emergency and she had no urgent care at all. More worried about who she was talking to and I guess im not a big name person so to the back of the line. After 5 hours and trying to get in touch with her she said she would still be another hour atleast so the horse died in suffering pain along with the kids that live here knowing she was called and didn't care to do anything. Her response was she told me to call someone else. Nice way to run a business!!!" This review raises serious concerns about the clinic's emergency protocols and customer service in critical situations.

In stark contrast, another customer offered high praise: "Dr. Amy is one of the finest ive met thru the years, and shes absolutely awesome." This positive feedback suggests that Dr. Amy provides excellent care and has built strong positive relationships with some clients.

Currently, there is no promotional information available for Country Roads Veterinary Services, Inc. based on the provided data. To inquire about their services, hours, or any specific offerings, you can contact them directly at (302) 514-9087 or +1 302-514-9087.

In summary, Country Roads Veterinary Services, Inc. in Clayton, DE, is a Pet Hospital where customer experiences appear to vary significantly. While Dr. Amy is highly praised by one reviewer for her expertise, another review details a severely negative experience with emergency care. Local users should consider these contrasting perspectives when evaluating this clinic. For detailed information about their services, emergency protocols, and the team, contacting Country Roads Veterinary Services, Inc. directly is recommended. It would be prudent to inquire specifically about their emergency care capabilities and how they handle urgent situations based on the concerns raised in one of the reviews. The positive feedback regarding Dr. Amy suggests that under non-emergency circumstances, the care provided may be of high quality for some clients.