Cornell Center Animal Hospital

Welcome to Cornell Center Animal Hospital, located at 16155 NW Cornell Rd #800 in Beaverton, Oregon. As a local pet hospital, we aim to provide veterinary care services for your animal companions. Our facility operates within the "Pet Hospital" category, focusing on the health and well-being of pets in the Beaverton area. You can reach us for appointments or inquiries at (503) 645-1564 or our mobile number, +1 503-645-1564.

Based on available online reviews, experiences at Cornell Center Animal Hospital appear to be varied. One positive review highlights the diagnostic acumen and potentially life-saving care provided by Dr. May. This customer recounts a situation where their cat, Smokey, was diagnosed with Feline Infectious Peritonitis (FIP), a serious condition. According to the review, Dr. May promptly identified the illness and initiated treatment with a medication that led to the cat's significant recovery, including the resolution of abdominal fluid and a return of energy. This testimonial suggests that the hospital has skilled veterinarians capable of diagnosing and managing complex medical conditions.

However, other reviews present concerns regarding the customer service aspect of Cornell Center Animal Hospital, particularly concerning phone interactions and staffing levels. One reviewer detailed a frustrating experience involving multiple phone calls related to a rabies tag inquiry. This customer reported a perceived abrupt disconnection after their initial question was answered, followed by difficulties in reaching the same staff member again. The reviewer expressed dissatisfaction with the handling of the call and the perceived lack of basic phone customer service skills.

Further negative feedback focuses on the hospital's staffing levels, specifically at the reception desk. One review explicitly states that Cornell Center Animal Hospital is short-staffed in key reception roles, even on a Tuesday morning, suggesting a potentially ongoing issue during regular business hours. This reviewer opines that the patient volume necessitates more staff and implies that the current workload may be excessive for the existing employees. The reviewer goes as far as to suggest that potential clients should avoid the hospital to support the overworked staff and encourage the business to address its staffing issues.

Expanding on the staffing concerns, another review expresses a lack of confidence in the hospital's ability to care for animals if they are perceived to not adequately care for their human employees. This sentiment raises broader questions about the overall management and operational efficiency of Cornell Center Animal Hospital, as viewed by some members of the public based on their interpretation of the staffing situation.

Regarding the environment of Cornell Center Animal Hospital, the provided reviews do not offer specific details about the clinic's physical space, cleanliness, or comfort. Typically, a pet hospital aims to provide a clean and organized environment for examinations, treatments, and patient recovery. Without further information, it is difficult to objectively describe the ambiance or facilities of this specific location.

In terms of services offered at Cornell Center Animal Hospital, the positive review indicates proficiency in diagnosing and treating serious medical conditions like FIP. Veterinarians in a general practice pet hospital typically offer a range of services, including routine wellness examinations, vaccinations, parasite prevention, dental care, general surgery (such as spays and neuters), and treatment for various illnesses and injuries. However, the provided reviews do not offer a comprehensive list of all the services available at Cornell Center Animal Hospital. Potential clients may need to contact the hospital directly to inquire about the specific services they require for their pets.

Features of Cornell Center Animal Hospital, based on the limited information, include the presence of experienced veterinarians like Dr. May, who is credited with accurate and timely diagnoses leading to positive patient outcomes. However, the negative reviews point to potential issues with front-of-house operations, specifically regarding phone etiquette and staffing adequacy. It's important for prospective clients to weigh these contrasting perspectives when considering this veterinary care provider.

Currently, there is no promotional information available for Cornell Center Animal Hospital in the provided reviews. Pet hospitals may occasionally offer introductory discounts for new clients, seasonal promotions for specific services (like dental cleanings), or wellness plans that bundle preventative care services at a discounted rate. To obtain information about any current promotions or special offers, it is recommended to contact Cornell Center Animal Hospital directly at the provided phone number or inquire during an initial consultation.

In conclusion, Cornell Center Animal Hospital in Beaverton, OR, has received both positive feedback regarding the quality of medical care provided by at least one of their veterinarians and negative feedback concerning customer service, particularly phone interactions, and perceived understaffing of reception personnel. While one client shared a positive experience with a serious medical diagnosis and treatment, others have raised concerns about the administrative aspects of the practice. Potential clients should consider these varying perspectives and may wish to contact the hospital directly to assess whether their specific needs and expectations can be met. Cornell Center Animal Hospital is located at 16155 NW Cornell Rd #800, Beaverton, OR 97006, and can be reached at (503) 645-1564 or +1 503-645-1564 for further information.