Coon Rapids Pet Hospital

Took our 3 year old pup in after he was attacked by some wild animal and they had him in right away and bumped the scheduled appointments. The staff was amazing and Dr. Amy Alexander was wonderful and so compassionate! She made a connection right away with our pup, Charlie! We left him there while they were able to work on him- having to put him out and place stitches and sutures! She showed us the very graphic photos of his injuries and they sent his records to me as well. They called the next day to check in on how he was doing!!! Such a great experience despite the horrible situation. Thank you sent to all the staff there!

We’ve been bringing our two pups here for over 8 years, and the care has always been great. Our oldest dog is now 16 and in great health, thanks in part to the team here. The staff is kind, knowledgeable, and always take great care of our dogs.

Been taking our dog here for years and they were good but now she’s been going in for shots and they are not telling people the truth the fda says don’t give this shot to dogs it’s not safe and they don’t care and continue to give it to her we are taking our dog to a new clinic

I had taken my baby there many times. Told them I was very concerned my cat was head pressing and eating cat litter she kicked outside the box. Something was very wrong. They did blood work and X-ray and physical exam. Said it could just be allergies. I asked at an appointment if it could be something in her brain. They reassured me that she will be fine. Took her back in multiple other times and got the same opinions. One day they were booked when I needed an emergency visit and they gave me 2 other locations to try that could fit my description of needs. I brought her to Plymouth and not even 5 minutes of seeing her they called me and said she has cancer spread throughout her entire body and needs to be put down immediately. I was devastated. I should have gotten a second opinion. I regret ever going to this place. As they were very friendly and welcoming, this should have been caught long ago. I will never recommend this place or ever go back. I wish I could get my money back for the cost of my family’s life. She was the best cat I could ever ask for. She loved everyone and didn’t deserve to suffer for as long as she did.

I've been going to this clinic for several years, my cats were always taken very good care of especially Charlie. Dr Johnson is a very good doctor and did dental surgery on him twice, as well as treating him for all of his other issues over the years. I've spent a few thousand dollars there over time but today I am angry. I have a new kitten (charlie passed last september) and I made her first appointment to have her spayed two weeks ago, the appointment is on monday.(7/22/24) I got a call from them about an hour ago (7/19/24) and was told that I needed to give them a deposit $50. I asked why and the girl said that they needed deposits for all surgeries. I have never left that building owing any debt. I have always paid in full, we are talking many visits. when you patronize a place for as long as I have, you tend to get a little pissed off when they treat you like a new customer. no care or concern for my objections, no care or concern for my cat, and no care or concern for anything but the payment. I cancelled my appointment. told them to delete me out of their system and let them know that I would like for Dr Johnson to call me so I could voice my concerns, we will see what happens. but I am looking elsewhere for pet care. 4/5 years ago this place was amazing, I remember all the staff changes over the years, right now this place is hurting...