Coats Veterinary Hospital: Elias Cynthia DVM

Coats Veterinary Hospital, featuring Dr. Cynthia Elias DVM, is a well-established and comprehensive Pet Hospital located at 4710 Sunset Ave, Rocky Mount, NC 27804, USA. This facility provides a wide variety of veterinary services to pets in Nash, Edgecombe, and Wilson Counties, as well as surrounding areas. Their commitment to providing high-quality care, coupled with a focus on client relationships, makes them a significant resource for pet owners in the region. Coats Veterinary Hospital can be reached at (252) 407-1616 or +1 252-407-1616.

Coats Veterinary Hospital offers a comprehensive and well-equipped environment designed to cater to a diverse range of veterinary needs. The hospital is notable for its accreditation by the American Animal Hospital Association (AAHA), a distinction achieved by only about 15% of small animal hospitals. This accreditation signifies adherence to rigorous standards of excellence in areas such as facility, equipment, patient care, and continuing education. The physical environment is likely clean, modern, and designed for efficient patient flow, with separate areas for different services.

Beyond standard medical areas, the hospital provides specialized facilities for various services. These include advanced diagnostic imaging capabilities such as digital radiology and ultrasound, allowing for thorough and rapid diagnosis. For pets requiring extended stays, they offer comprehensive boarding services, including "Cottages @ Coats" for dogs, which are described as luxurious and spacious suites, and private "Kitty Condo" boarding areas for cats, complete with exercise areas, resting hammocks, and wall-climbing shelves. This indicates a focus on providing a comfortable and stimulating environment for pets during their stay, with doctors available during hospital hours to address any concerns. The inclusion of grooming and bathing services further enhances the convenience and holistic care offered at the facility, allowing for a "Resort & Spa" experience for pets.

Coats Veterinary Hospital offers an extensive array of veterinary services, encompassing preventative care, diagnostics, medical treatment, and specialized therapies for a broad range of animals including dogs, cats, small mammals, reptiles, birds, and fish. Their services include:

• Pet Wellness and Vaccination Programs: Designed to prevent illnesses through routine examinations and tailored vaccination schedules.
• Animal Medical Services: For diagnosing and treating a wide range of health conditions, supported by in-house Idexx Catalyst and Procyte laboratory equipment for quick and accurate results.
• Pet Surgery: Including spay and neuter procedures, as well as soft tissue and potentially orthopedic surgeries.
• Pet Dental Cleanings and Treatment: To maintain oral health and prevent serious dental diseases.
• Digital Radiology and Ultrasound: Advanced diagnostic imaging tools for precise internal examination.
• Internal Medicine: Addressing complex internal organ systems and diseases.
• Dermatology: Diagnosis and treatment of skin conditions.
• Gastroenterology: Specializing in digestive system health.
• Geriatric Medicine: Tailored care for senior pets, managing age-related conditions.
• Oncology Consultation & Screening: Support for pets with cancer.
• Acupuncture Services: A unique offering providing alternative or complementary therapy for various conditions, such as pain management.
• Boarding and Grooming: Comprehensive non-medical services to support pet owners, with options for luxurious boarding and professional grooming.
• Online Pharmacy: For convenient access to prescribed medications and pet care products.

The hospital also maintains close relationships with nearby specialists for referrals, ensuring that pets requiring highly specialized care beyond their in-house capabilities receive the best possible attention.

Coats Veterinary Hospital distinguishes itself through several key features. Firstly, its **AAHA accreditation** is a strong indicator of high standards in veterinary care, facility management, and ethical practices. This commitment to excellence is reflected in their mission to provide "excellent customer service and patient care to each and every client" and to help pets achieve the "highest quality of life."

The hospital's **focus on client relationships** is a central tenet, aiming to make "personal connections and build lasting relationships" with all clients. This is supported by their core values, which include joy in their work, compassion for every pet, and a focus on high-quality medicine while attending to the needs of both patients and their owners. They emphasize supporting clients in their thought processes and decision-making regarding their pets' care.

The **breadth of services**, particularly the inclusion of acupuncture and comprehensive boarding/spa services, sets them apart as a facility that looks beyond just medical treatment to offer holistic care. The ability to cater to a wide variety of animals, from common dogs and cats to exotics like reptiles, birds, and fish, showcases their diverse expertise.

However, an objective review must also consider feedback that indicates areas for improvement. While specific customer reviews were not provided in the prompt for Coats Veterinary Hospital, general online information and common challenges for high-volume veterinary practices suggest potential areas to consider. For instance, sometimes with busy hospitals offering a wide range of services, appointment availability or wait times can occasionally be a concern, although the detailed business hours (Monday-Friday 7:30 AM - 6:00 PM, Saturday 8:00 AM - 12:00 PM) suggest ample opportunity for appointments. Communication regarding billing or unexpected charges can sometimes be a point of friction in any veterinary setting. Given the array of services and the AAHA accreditation, one would expect transparent communication, but clients should always clarify costs and treatment plans upfront.

Coats Veterinary Hospital actively promotes its comprehensive services and its AAHA accreditation, highlighting its commitment to high-quality medicine and patient-focused care. They emphasize their accessible location at the I-95/Highway 64 corridor, making them convenient for clients from Rocky Mount, Nashville, Wilson, and surrounding areas. Their online pharmacy offers a convenient way for clients to manage their pet's prescriptions and dietary needs.

For pet owners in Rocky Mount, NC, and the broader region seeking a full-service Pet Hospital that provides comprehensive medical care, advanced diagnostics, and unique offerings like acupuncture, Coats Veterinary Hospital is a strong recommendation. Their AAHA accreditation provides an assurance of quality and adherence to high standards. The availability of boarding and grooming services makes them a convenient one-stop solution for many pet care needs. Pet owners who value a clinic that focuses on building long-term relationships and offers both traditional and complementary therapies for their pets would likely find Coats Veterinary Hospital a suitable choice.

Prospective clients can easily become a part of the Coats Veterinary Hospital family by filling out their New Client Registration Form online, after which a team member will assist in scheduling the first appointment. For inquiries or to make an appointment, they can be reached at (252) 407-1616 or +1 252-407-1616. The hospital's commitment to joy, compassion, and high-quality medicine positions them as a valuable resource for pet health in the community.