
City Veterinary Hospital
Pet HospitalOklahomaTulsa CountyTulsaSouth Peoria Avenue
3550 S Peoria Ave, Tulsa, OK 74105, USA
4.0
Dr Thomas is the best! He’s always kind and very informative. All the guys up there are also super kind and so sweet to my pups! They’re very quick with answering phone calls and I’ve never had an issue with getting in quickly or scheduling an appointment. Sadie is amazing as well for always being so patient when grooming my doggies. Two of my dogs get very anxious and hard to work with sometimes. it takes a real dog lover to be able to get them groomed, and Sadie is just that! Thank you to all of you at city vet for always taking care of me, and most importantly, my fuzzy family!! I will always recommend city vet!
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Overview
- (918) 747-1641
- www.facebook.com
Hours
Pet Hospital
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Welcome to City Veterinary Hospital
City Veterinary Hospital, located at 3550 S Peoria Ave, Tulsa, OK 74105, USA, operates as a "Pet Hospital" providing veterinary care and related services to the local community. The hospital can be reached at (918) 747-1641 or via mobile at +1 918-747-1641. As a "Pet Hospital," it is expected to offer a range of medical services designed to maintain the health and well-being of companion animals, primarily dogs and cats, within a professional and caring environment.
The general environment of City Veterinary Hospital is implied to be welcoming and efficient, based on positive customer feedback. Reviewers praise the staff for being "super kind and so sweet to my pups," indicating a friendly and animal-loving atmosphere. The efficiency of operations is also suggested by comments like "very quick with answering phone calls" and never having an issue with "getting in quickly or scheduling an appointment." This points to a clinic that values accessibility and aims to minimize wait times for its clients and their pets, fostering a sense of reliability and convenience for pet owners.
Based on the typical services offered by a "Pet Hospital" and insights from customer reviews, City Veterinary Hospital likely provides a comprehensive set of veterinary services, including:
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General Veterinary Consultations and Exams: This forms the core of their medical services, involving thorough physical examinations by veterinarians like Dr. Thomas, who is described as "always kind and very informative." These exams are crucial for preventive care, diagnosing illnesses, and discussing treatment plans.
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Diagnostic Services: As indicated by the review involving Theo the cat, the hospital performs blood tests for diagnosis. While specifics on other diagnostic tools (e.g., X-rays, ultrasound, in-house lab capabilities beyond blood tests) are not explicitly detailed, a pet hospital typically employs a range of these to accurately identify health issues. The mentioned blood test for high white blood cells and protein count suggests a capacity for basic lab diagnostics.
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Medical Treatment: The use of antibiotics for an infection, as noted in one review, indicates their provision of medical treatments for various ailments. This would encompass managing acute and chronic conditions through medication.
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Preventive Care: Although not explicitly detailed in the provided reviews, a comprehensive pet hospital generally offers vaccinations, parasite control, and advice on nutrition and wellness to keep pets healthy.
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Pet Grooming Services: A distinct feature highlighted by reviews is their grooming service, specifically mentioning "Sadie" who is praised for being "amazing" and "so patient when grooming my doggies." Her ability to groom anxious and difficult dogs, and being described as "a real dog lover," indicates a compassionate and skilled approach to grooming. This service is a significant value-add for pet owners, providing a convenient and caring option for their pets' hygiene and aesthetic needs.
The key features of City Veterinary Hospital, derived from the provided feedback, include a highly praised veterinary professional and a dedicated grooming specialist, alongside efficient operational practices. Dr. Thomas is consistently lauded for his kindness and informative nature, fostering trust and clear communication with pet owners. The entire staff receives commendation for their kindness towards animals and their efficiency in managing appointments and phone calls. The grooming service by Sadie is a prominent positive feature, highlighting her patience and genuine love for animals, which is particularly beneficial for pets with anxiety or behavioral challenges during grooming. The collective positive experiences point to a caring and responsive team.
However, it is imperative to address a significant concern raised in one of the reviews, which provides a critical counterpoint to the generally positive feedback. This review describes a tragic outcome for a cat named Theo, alleging that the hospital's diagnostic process and care were insufficient, leading to the cat's death from heart failure that could have been prevented with more thorough examination (e.g., listening to heart/lungs, ultrasound). The client felt that the vet failed to adequately listen to their concerns and did not perform necessary diagnostics, despite repeated calls and worsening symptoms. This highly negative experience, emphasizing a perceived lack of thoroughness and a failure to "truly diagnose," highlights a potential area of concern regarding diagnostic protocols and patient advocacy within the hospital's practice. It serves as a crucial piece of information for prospective clients, suggesting that while the staff might be friendly and efficient, the depth of diagnostic investigation in complex or deteriorating cases might be a point of consideration.
As for promotional information, the provided data does not explicitly detail any current special offers or loyalty programs from City Veterinary Hospital. Veterinary hospitals commonly engage in various promotional activities such as discounts for new clients, seasonal wellness packages, or special offers on grooming services. They might also have a presence on social media or offer a newsletter with updates and promotions. However, without direct information from City Veterinary Hospital's official channels, details on any specific promotions cannot be objectively provided. The positive reviews about their staff and grooming service, combined with the ease of scheduling, could be seen as inherent attractive features for potential clients.
In conclusion, City Veterinary Hospital at 3550 S Peoria Ave, Tulsa, OK, functions as a "Pet Hospital" that offers a range of veterinary services, notably including comprehensive grooming with a highly praised specialist. The hospital is characterized by its friendly and efficient staff, making appointments and communication generally convenient for pet owners. While many clients express satisfaction with the compassionate care and responsiveness, particularly from Dr. Thomas and groomer Sadie, potential clients should also consider the serious concerns raised in one review regarding diagnostic thoroughness and patient outcomes in complex cases. This feedback underscores the importance of clear communication and a comprehensive diagnostic approach in veterinary care, and should be weighed when considering this facility for pet health needs.
City Veterinary Hospital Photos










City Veterinary Hospital Location
3550 S Peoria Ave, Tulsa, OK 74105, USA
Reviews
Dr Thomas is the best! He’s always kind and very informative. All the guys up there are also super kind and so sweet to my pups! They’re very quick with answering phone calls and I’ve never had an issue with getting in quickly or scheduling an appointment. Sadie is amazing as well for always being so patient when grooming my doggies. Two of my dogs get very anxious and hard to work with sometimes. it takes a real dog lover to be able to get them groomed, and Sadie is just that! Thank you to all of you at city vet for always taking care of me, and most importantly, my fuzzy family!! I will always recommend city vet!
Apr 02, 2024 · AshWe took our cat Theo in 2 weeks ago because of rapid weight loss. They ran a blood test and determined he had an infection based off high white blood cells and high protein count. They sent us home with antibiotics. After 5 days he was even worse so we called with an update and the vet said it was part of the process and this would be hard to recover from. After 2 more days Theo started having difficulty breathing so we took him back in. The vet did a visual inspection and didn't even listen to his heart or his lungs and told us again it was part of process. We trusted him, because he's the Vet. 3 Days later we called again and said his breathing was very labored and he has not improved. The Vet assured us again that Theo would be fine, it was just a rough infection. On Sunday we came into the living room to find him lifeless on the floor. I started chest compressions while my wife found something hard to place him on for transport. We quickly moved him to the car and drove as fast as we could to Oklahoma Veterinary Specialist while I continued CPR. They took him straight back to try to revive him, and after 15 minutes there were no signs he would return. They told us that he had fluid around his heart. He had died from heart failure. IF this Vet had listened to us, and cared more, done an ultrasound it would have been clear what was actually wrong, and they could have gotten Theo on the right medication. This Vet failed him, and now he's dead. In hindsight I now realize I watched my cat suffocate to death for days and I did nothing. I really wish I had gone somewhere they cared enough to truly diagnose so I could have had Theo a few more years. You have my number, and you can call to apologize anytime. But most of all, I hope you take this to heart, and try harder next time.
Sep 18, 2024 · Rey KimballDr. Thomas is the most compassionate vet you will ever meet, which is why I have continued to go to him for years. You will NEVER meet another vet that is truly in it for the animals! I have referred, and will continue to refer, everyone to him! We love Dr. Thomas!
Mar 15, 2024 · Jordan MyersDr. Thomas and his staff are awesome. Took in my Service Dog for an emergency UTI that had sprung up suddenly. Got me in the same day and I was probably there no longer than half an hour for the whole thing. Extremely reasonable prices and professional handling, he definitely know how to work with large dogs.
Nov 28, 2024 · Kaci KittDr. Chet Thomas and his team are the best in the city. Period. He & his team deeply care about your pets & you. My animals enjoy their trips to City Vet. It’s a relaxed atmosphere with highly trained staff along with boarding & grooming on site. Sadie, their groomer, gave my 17 year old dog, Bonnie, the best haircut of her life. When I picked her up she looked amazing and acted years younger! What else could a “mature lady” ask for ?!?
Nov 13, 2024 · Rep. Denise BrewerPet Hospital

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