City Veterinary Care ico

City Veterinary Care

Pet HospitalNew YorkNew York CountyNew YorkWest 72nd Street

220 W 72nd St, New York, NY 10023, USA

4.0

I was pleasantly surprised and deeply appreciative of Dr. Kaplan’s dedication to Maize and making every effort to understand her and the problems she is experiencing. It was very refreshing that he took her condition seriously and took the time to speak with me in detail about her illness and to begin looking at options that can help her heal. I’m so glad my friend Carol referred us to your office. I wish we had been able to meet him before those 2 Subcutaneous Pump surgeries to get a second opinion before embarking on such a drastic and invasive step.

G Jordan
  • Overview
  • (332) 334-8313
  • www.cityvetcare.com

Hours

Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM

Welcome to City Veterinary Care

For pet owners in New York City, particularly those residing in the Upper West Side, finding a "Pet Hospital" that offers not only medical expertise but also genuine care and dedication is of utmost importance. City Veterinary Care, located at 220 W 72nd St, New York, NY 10023, USA, has garnered significant praise from its clients, establishing a reputation for compassionate, skilled care and a deep commitment to the well-being of their animal patients. The positive testimonials highlight the dedication of Dr. Kaplan and the entire team, making City Veterinary Care a noteworthy option within the local "Pet Hospital" category.

While the provided reviews do not offer specific descriptions of the clinic's physical environment, the consistent emphasis on the caring nature of the staff and the overall positive experiences suggest a welcoming and professional setting. A "Pet Hospital" should ideally provide a clean, comfortable, and reassuring atmosphere for pets undergoing examinations or treatments. The trust and loyalty expressed by long-term clients indicate that City Veterinary Care likely meets these standards, fostering a sense of confidence in the quality of care provided.

One of the standout features of City Veterinary Care, as highlighted by multiple reviewers, is the exceptional dedication of Dr. Kaplan. One pet owner expressed deep appreciation for Dr. Kaplan's efforts to understand their dog Maize and the problems she was experiencing. This suggests a veterinarian who goes beyond a superficial assessment, taking the time to delve into the specifics of each animal's condition and approach their care with thoroughness and empathy. This level of dedication is crucial for accurate diagnoses and the development of effective treatment plans.

Another reviewer found it "very refreshing" that Dr. Kaplan took their pet's condition seriously and invested time in detailed communication about the illness and potential treatment options. This underscores the importance of clear and open communication between the veterinarian and the pet owner. Feeling informed and understanding the rationale behind treatment decisions can significantly alleviate anxiety and build trust in the veterinary team. Dr. Kaplan's willingness to speak with owners in detail is a testament to his commitment to patient care and client satisfaction.

The fact that a client wished they had consulted Dr. Kaplan for a second opinion before pursuing drastic surgical interventions speaks volumes about his perceived expertise and sound judgment. This suggests that Dr. Kaplan is known for his thoughtful and considered approach to veterinary medicine, prompting pet owners to seek his insights even in complex cases.

One long-term client shared that City Veterinary Care has been the veterinarian for two generations of their dogs, providing "excellent, compassionate, skilled care" throughout. This multi-generational loyalty is a strong indicator of consistent quality and a deep-rooted trust in the practice. The client's belief that the staff genuinely loves the animals in their care is particularly significant, as it highlights the emotional connection and empathy that underpin the medical expertise provided.

Furthermore, this long-time client praised not only Dr. Kaplan but also the other doctors on staff, describing them as "highly skilled, caring doctors." This indicates that the entire team at City Veterinary Care adheres to the same high standards of professionalism and compassion. The client's confidence in being able to take their dogs to any doctor within the clinic in case of an emergency underscores the consistent level of expertise across the veterinary team.

The practice also demonstrates a commitment to ongoing support by being "very helpful in answering questions" for follow-up care. This accessibility and willingness to provide guidance beyond the initial consultation or treatment are essential for ensuring successful recovery and long-term well-being of the pets.

Based on the provided testimonials, key features of City Veterinary Care include:

- Dedicated and Thorough Veterinarians: Dr. Kaplan is highlighted for his commitment to understanding each pet's unique needs and his thoughtful approach to treatment.

- Compassionate Care: Multiple reviewers emphasize the caring nature of Dr. Kaplan and the staff, suggesting a genuine love for animals.

- Skilled Medical Expertise: The long-term loyalty of clients and the recommendation to seek second opinions indicate a high level of medical skill within the practice.

- Clear Communication: Dr. Kaplan is praised for taking the time to speak with owners in detail about their pet's conditions and treatment options.

- Consistent Quality Across the Team: Clients express confidence in the skills and caring nature of all the doctors at the clinic.

- Responsive Follow-Up Care: The staff is noted for being helpful in answering questions and providing ongoing support.

- Multi-Generational Trust: Serving families and their pets over many years speaks to the enduring quality and reliability of the practice.

The provided information does not include details about the specific services offered by City Veterinary Care. However, based on the positive reviews, it is reasonable to assume that they provide a comprehensive range of veterinary services, including routine check-ups, vaccinations, diagnostics, medical treatments, and potentially surgical procedures. The mention of managing complex conditions and providing care over many years suggests a broad scope of expertise.

Similarly, there is no promotional information available in the provided text. Local users interested in City Veterinary Care would need to contact them directly at (332) 334-8313 to inquire about any special offers for new clients, wellness plans, or specific services they may be seeking. Scheduling a consultation to meet the team and learn more about their approach to care is always a good step for new pet owners in the area.

In conclusion, City Veterinary Care, led by the dedicated Dr. Kaplan and staffed by a team of skilled and caring doctors, appears to be a highly reputable "Pet Hospital" in New York City's Upper West Side. The consistent praise for their compassionate approach, medical expertise, and commitment to both pets and their owners makes them a strong contender for local users seeking reliable and trustworthy veterinary care. The multi-generational loyalty of their clientele further underscores the enduring quality of their services.

City Veterinary Care Photos

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City Veterinary Care Location

220 W 72nd St, New York, NY 10023, USA

Reviews

I was pleasantly surprised and deeply appreciative of Dr. Kaplan’s dedication to Maize and making every effort to understand her and the problems she is experiencing. It was very refreshing that he took her condition seriously and took the time to speak with me in detail about her illness and to begin looking at options that can help her heal. I’m so glad my friend Carol referred us to your office. I wish we had been able to meet him before those 2 Subcutaneous Pump surgeries to get a second opinion before embarking on such a drastic and invasive step.

Nov 28, 2024 · G Jordan

City Veterinary Care has been the veterinarian for two generations of my dogs and has provided excellent, compassionate, skilled care for them. I think they love them, which matters so much. Furthermore, not only is Dr. Kaplan a wonderful doctor but he staffs his clinic with highly skilled, caring doctors. I've often had to travel, leaving my dogs with someone else. I've always been able to tell them that in case of any emergency, they can call City Vet and take them to see any doctor in the clinic, because they will all provide excellent treatment. They are also very helpful in answering questions if I need to follow up. I cannot recommend them too highly.

Sep 21, 2024 · Julia Turner

I have been going to City Vet since my cat, Luna, was a kitten. She is now almost ten years old and her primary vet has been Dr Amelia Khan, who is amazing. A little side note: my cat is VERY fractious (after needing stitches several years ago due to an accident at home, she detests any sort of handling or clinical environment) and Dr Khan has always been calm, understanding and kind. She’s helped me find the perfect dose of Gabapentin for Luna’s visits so they can go smoothly. The front desk is friendly and helpful, Rx refills are quick and appointments are always available. I also wanted to mention how wonderful Luna’s dental cleanings have been. She has had two in the last few years and the last one was done by Dr Brad Cingolani. His updates after Luna woke up and the follow ups 24hrs+ later were greatly appreciated- I could tell he genuinely cared about Luna’s energy levels and eating habits post cleaning/ extractions. It’s never easy to drop off your pet for procedures, but the staff do everything they can to explain things thoroughly and put your mind at ease. Thank you for all you do, and I’ve included a few pics of Luna (including one of her napping after some Gabapentin) since the vets never get to see her in her element ;)

Dec 27, 2024 · Daniella N

My dogs have been patients at City Vet for almost 20 years. There’s no one better than Dr. Andy Kaplan, period. He’s the best in New York, bar none. I would never go anywhere else. I’ll be a client until he retires, which I hope is many many years from now!

Oct 22, 2024 · Kim Kaiman

We have been using City Veterinary Care since we moved to the UWS 18 years ago. We have had an excellent experience this entire time. The staff (from front desk to the doctors) have always been very professional, courteous and patient. The have taken excellent care of our two dogs. I would recommend them without hesitation.

Sep 27, 2024 · Jason Patience

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