
Chippewa Valley Veterinary
Pet HospitalWisconsinPepin CountyDurandWisconsin 25
N6294 WI-25, Durand, WI 54736, USA
4.0
I got my male cat spayed today. First up, people should know ahead of time that there is a $75 deposit to book an appointment for first time clients but it does go towards the cost of the surgery so no big deal just something to mention. I arrived 10 minutes before our appointment and they immediately got us in and took our kitty. Within an hour of me dropping him off they called and told me I could pick him up in an hour. All of the staff was amazing; knowledgeable, kind, caring, helpful, and very reassuring. They answered all of my questions and did an incredible job with everything. I was terrified to take him to get surgery even if it's routine and they made the process quick and painless. He's doing great and I can't boust about this facility enough!
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Overview
- (715) 672-4459
Hours
Pet Hospital
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Welcome to Chippewa Valley Veterinary
For pet owners in Durand, Wisconsin, and the surrounding Chippewa Valley, finding a trustworthy and compassionate veterinary clinic is paramount to ensuring the health and happiness of their beloved animal companions. Chippewa Valley Veterinary stands out as a dedicated pet hospital, committed to providing exceptional care for a wide range of needs, from routine check-ups to surgical procedures. Located conveniently at N6294 WI-25, Durand, WI 54736, USA, this clinic has garnered a reputation for its knowledgeable staff, straightforward approach, and genuinely caring environment.
The experience at Chippewa Valley Veterinary begins with a clear and transparent process, particularly for first-time clients. It's helpful to know upfront that a $75 deposit is required to book an appointment for new clients. This deposit, however, is not an extra fee but rather goes directly towards the cost of the services rendered, such as a spaying or neutering procedure, making it a practical part of the overall cost rather than an additional charge. This policy helps streamline scheduling and ensures dedicated time for each new patient, reflecting the clinic's commitment to efficient and focused care.
Upon arrival, clients can expect a prompt and organized experience. According to customer testimonials, the team at Chippewa Valley Veterinary is efficient, often getting pets and their owners in quickly, sometimes even before the scheduled appointment time. This efficiency is particularly appreciated by pet owners who might be anxious about their pet's procedure or simply value their time. The transition from drop-off to the veterinary team taking charge of the pet is smooth, designed to minimize stress for both the animal and the owner.
One of the most frequently praised aspects of Chippewa Valley Veterinary is the quality of its staff. Clients consistently describe the team as amazing, knowledgeable, kind, caring, helpful, and very reassuring. This level of professionalism and empathy is crucial in a veterinary setting, where pet owners often arrive with concerns or fears about their pet's health. The staff goes above and beyond to answer all questions thoroughly, providing clear explanations and putting owners at ease, even during routine surgeries that can still be daunting for pet parents. This reassuring demeanor is a cornerstone of the clinic's client-centric approach.
The services offered at Chippewa Valley Veterinary cover a broad spectrum of veterinary needs for both cats and dogs. While specific details about every service are best confirmed by contacting the clinic directly, client experiences highlight routine surgeries like spaying and neutering as common and expertly handled procedures. The efficiency with which such surgeries are performed is remarkable; one customer reported receiving a call for pick-up within an hour of dropping off their cat for spaying, indicating a streamlined and effective surgical process. Beyond surgeries, the clinic is known for providing thorough advice and care. This implies a comprehensive approach to pet health, likely including vaccinations, preventative medicine, dental care, diagnostics, and general wellness examinations. The emphasis is on providing necessary care without pressuring owners into additional, unneeded services, medications, or procedures, a quality that builds significant trust with pet owners.
The feature that truly sets Chippewa Valley Veterinary apart is its unwavering commitment to providing care that is both comprehensive and honest. The clinic fosters an environment where families feel confident in the advice and treatments their pets receive. The staff’s trustworthiness and straightforward communication are frequently highlighted. This means pet owners can expect transparent discussions about their pet’s health, treatment options, and associated costs, allowing them to make informed decisions without feeling overwhelmed or manipulated. This integrity in practice ensures that pets receive the care they truly need, without unnecessary embellishments.
While specific promotional offers are not detailed in the provided information, the clinic's consistent positive reviews and reputation for fair and effective care serve as a powerful form of promotion in themselves. Pet owners are more likely to trust a clinic that comes highly recommended by others who have experienced its services firsthand. The ease and positive outcomes of procedures like spaying, combined with the genuinely caring staff, naturally encourage repeat business and word-of-mouth referrals. For new clients, the clear deposit policy and the subsequent application of that deposit to the service cost can be seen as a promotional feature, demonstrating transparency and a commitment to value.
In summary, Chippewa Valley Veterinary, accessible via phone at (715) 672-4459 or +1 715-672-4459, is more than just a pet hospital; it is a community pillar for pet health in Durand, WI. It offers a clean, efficient, and compassionate environment where pets receive high-quality medical care and their owners receive clear, reassuring communication. With a focus on thorough care, honest advice, and a staff that genuinely cares, Chippewa Valley Veterinary stands as a reliable and highly recommended choice for anyone seeking dedicated and expert veterinary services for their cherished animal companions.
Chippewa Valley Veterinary Photos









Chippewa Valley Veterinary Location
N6294 WI-25, Durand, WI 54736, USA
Reviews
I got my male cat spayed today. First up, people should know ahead of time that there is a $75 deposit to book an appointment for first time clients but it does go towards the cost of the surgery so no big deal just something to mention. I arrived 10 minutes before our appointment and they immediately got us in and took our kitty. Within an hour of me dropping him off they called and told me I could pick him up in an hour. All of the staff was amazing; knowledgeable, kind, caring, helpful, and very reassuring. They answered all of my questions and did an incredible job with everything. I was terrified to take him to get surgery even if it's routine and they made the process quick and painless. He's doing great and I can't boust about this facility enough!
Oct 28, 2024 · Brittney BMy family has been using this clinic for our cats and dogs for two years now. We find the staff to be friendly, trustworthy, helpful, and straightforward. Their advice and care is thorough and you don’t feel pressured to add on lots of extra services, medications, or procedures.
May 01, 2025 · Carly Lorenz KantorHugo has been going for many years and as a spunky little older fella, they have been there for him and helped me many times!! Wouldn't go anywhere else!
Dec 17, 2024 · Melissa KossThe people that work there are very nice and caring. Very fast service for procedures. Can't beat the price either.
Jan 21, 2025 · Chad DEACON1st time going there with my dog. Very nice staff. Ready to explain things to me. And give advice. Took my Cooper for a neuter, chip, and couple Vax. He's doing great.
Apr 02, 2022 · Andrew LleraPet Hospital

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