Chevington Animal Hospital

My family and I recently went on vacation. I don't board my dog, I usually leave him with family just because I don't like that the dogs are crated for so long. Our dog was there for a total of 4 days/nights and the cost was approx. $170 (I'll come back to this). I called every other day just to check to see how my dog was doing, the answer was 98% of the time was "I think he's doing ok" that should have been my first clue. I called to check on my dog the day before I was going to pick him up and am told that for some reason he's been pooping in his crate the last 2 days.... there are a few thoughts that come to my mind, but I'll just leave it there. So the morning that I pick him up, I am told that his paws are likely dirty because he was tracking through the poop in the his crate.... I am then asked would you like me to clean him up or give him a bath, I meant to get to it but didn't, I told her no, at this point my dog was ready to go and so was I. I get him home and yes his paws are filthy, there is also dried poop in his tail and in his coat. I get that he pooped in his crate and maybe boarding was busier than usual during this week, but you are in the business of servicing not just the dog owner, but the dogs, so if you know my dog needed a bath, when I tell you that I will be there first thing in the morning to pick him up, as a professional I would have expected you to say, "he really needs to be bathed, can you pick him up later this morning and I'll make sure he's clean and bathed before you get here", but no that didn't happen. I ended up sending an email to Chevington because I was really disappointed with the level of service provided. I was basically told again that it was the goal, but just hadn't gotten that far, and basically because my dog didn't give them any issues they look forward to seeing him again. Well, he probably won't be going back for boarding services, it at the very least for $170 you chose not to make the time to give him a bath before I picked him up, again a simple call to pick him up later, a simple act of service would have gone a long way.

We've taken our pets here for over a decade. The vets and staff are capable and caring. Very patient with our pets and us! Highly recommended.

Two issues with this facility! 1st, their daily rate for boarding is $38/day but there apparently is no daily charge because the day you drop them off, regardless of time is considered one day! I dropped my dog off at 3:00pm and picked him up at 9:00 am and was charged for a day and a half!! $57 for an overnight!! Also when I got my bill, it was $96! When I questioned it, they said they "forgot" to charge me at my last appointment so they just added to my account without sending any type of notice or contacting me! What I thought was going to be a $40 stay turned into $100!! Unacceptable! Will be finding a new vet! AF

I switched my 3 dogs to Chevington a few months ago for better pricing and a better level of service. The Dr actually takes her time and talks to you! Pricing is reasonable. I don’t feel judged, ripped off or like my concerns aren’t being met. Very pleased. My mom switched also and she and her dog are loving them also.

The staff and vet here are remarkable! Very professional and kind. They went above and beyond for my fur babies! Also were eager to answer all my questions. And of course I feel like the price of care is very reasonable. This was my first visit. My previous vet was an elderly man that has left this world now. So I am happy to have found a new vet that I feel cares just as much or if not more than I do about my animals and others!