Charlestown Animal Hospital ico

Charlestown Animal Hospital

Pet HospitalNew HampshireSullivan CountyCharlestownCharlestownNorth Main Street

23 N Main St, Charlestown, NH 03603, USA

4.0

My 17 year old pittie, Princess, had come to the end of her stay on this planet. Claire and Rez came to my house to facilitate her transition and were so kind and compassionate. Tears flowed, as did hugs. It was a gentle passing.

Becky Mercier
  • Overview
  • (603) 826-3300
  • charlestownanimalhospital.com

Hours

Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

Welcome to Charlestown Animal Hospital

Charlestown Animal Hospital, located at 23 N Main St, Charlestown, NH 03603, USA, serves the local community as a dedicated Pet Hospital. Accessible via phone at (603) 826-3300 or mobile at +1 603-826-3300, this facility aims to provide veterinary care for a variety of beloved pets. As a Pet Hospital, it falls under a category dedicated to offering a range of medical services, diagnostics, and treatments for animals, much like a human hospital provides healthcare for people. This introduction will delve into the various facets of Charlestown Animal Hospital, drawing upon available information to provide an objective overview of its environment, services, notable features, and any applicable promotional details.

When considering the environment of Charlestown Animal Hospital, one can infer from its address on Main Street in Charlestown, New Hampshire, that it is situated within a local community setting. Veterinary clinics in such locations often aim to provide a welcoming and accessible atmosphere for both pets and their owners. While specific details about the interior decor, waiting areas, or examination rooms are not available, a typical pet hospital strives for a clean, safe, and calming environment to minimize stress for animal patients. This often includes separate waiting areas for cats and dogs, comfortable seating, and a general ambiance that reflects a focus on animal welfare. The physical layout would typically include reception, examination rooms, a surgical suite, diagnostic areas (e.g., for X-rays or ultrasound), a pharmacy, and potentially kennels for recovering patients or those requiring extended stays. The goal is to facilitate efficient and compassionate care, ensuring that pets feel as comfortable as possible during their visit.

The services offered by a Pet Hospital like Charlestown Animal Hospital are comprehensive, covering a broad spectrum of veterinary needs. Based on the general scope of a "Pet Hospital" category, it is expected to provide routine preventative care, which includes vaccinations, deworming, flea and tick prevention, and general wellness examinations. These routine visits are crucial for maintaining a pet's long-term health and catching potential issues early. Beyond preventative care, diagnostic services are a cornerstone of modern veterinary medicine. This would encompass blood work, urinalysis, fecal examinations, and imaging services like X-rays and ultrasound. These tools are vital for accurately diagnosing illnesses and injuries. Surgical procedures, ranging from routine spaying and neutering to more complex soft tissue or orthopedic surgeries, would also be a key offering. Dental care, including cleanings and extractions, is another common service, as oral health significantly impacts a pet's overall well-being. Emergency and critical care services are also often provided, addressing urgent medical situations that require immediate attention. Additionally, nutritional counseling, behavioral advice, and pain management are typically integrated into a holistic approach to pet care.

In terms of features, a distinguishing aspect of veterinary care, especially in a local setting, can be the personalized attention and the approach to patient care. One review highlights the availability of in-home euthanasia services, with a positive mention of the compassion and kindness shown by the staff, Claire and Rez, during a difficult time for a pet owner and their 17-year-old pitbull. This suggests a commitment to providing sensitive end-of-life care, which is a valuable and deeply appreciated service for many pet owners. However, other reviews present a different perspective on the hospital's features, particularly regarding the diagnostic and treatment philosophies. One customer's experience suggests a reluctance to consider alternative diagnoses or treatments, even when presented with external veterinary opinions and peer-reviewed studies. This highlights a potential feature of the practice's approach, where the veterinary team may adhere strictly to their initial assessments and established protocols. The refusal of certain surgical options despite improving conditions, and a strong dismissal of potential steroid side effects, indicates a very firm stance on treatment plans. Another past experience from years ago also points to a perceived compromised ability to assess a dog's needs, particularly concerning a "tartar cracking" procedure on a dog with late-stage heart failure. These accounts suggest that while compassionate in some aspects, the hospital's features may also include a rigid approach to medical decisions and a potentially less open stance to collaborative or alternative treatment discussions with pet owners.

Regarding promotional information, while no specific promotional offers or discounts are explicitly stated in the provided text, a pet hospital typically engages in various forms of promotion to attract and retain clients. This can include maintaining an online presence through a website or social media, where they might share information about their services, staff, and success stories. Seasonal promotions for vaccinations, dental cleanings, or spay/neuter procedures are common. Educational workshops or informational sessions for pet owners on topics like pet nutrition, puppy training, or senior pet care could also be part of their community outreach. Loyalty programs, multi-pet discounts, or referral incentives are also strategies often employed by veterinary practices. Given the nature of a local business, word-of-mouth referrals and community engagement are also crucial promotional aspects. While the provided reviews offer mixed feedback, positive experiences, such as the compassionate in-home euthanasia, contribute significantly to positive word-of-mouth within the community and serve as a form of organic promotion. Conversely, negative experiences, as detailed in other reviews, can impact public perception and serve as a cautionary note for potential clients.

In conclusion, Charlestown Animal Hospital functions as a comprehensive Pet Hospital in Charlestown, NH, offering a range of veterinary services from routine preventative care to more complex diagnostics and treatments. Its environment, while not explicitly detailed, is likely designed to be functional and accommodating for animal patients. Key features include compassionate end-of-life care, as evidenced by one positive review, though other customer experiences highlight a potentially firm and less flexible approach to diagnostics and treatment alternatives. While specific promotional information is not available, like most veterinary practices, it would likely engage in standard marketing and community outreach efforts. Prospective clients are encouraged to consider all available information, including reviews, when making an informed decision about their pet's veterinary care.

Charlestown Animal Hospital Photos

Charlestown Animal Hospital 1Charlestown Animal Hospital 2Charlestown Animal Hospital 3Charlestown Animal Hospital 4Charlestown Animal Hospital 5Charlestown Animal Hospital 6Charlestown Animal Hospital 7Charlestown Animal Hospital 8Charlestown Animal Hospital 9Charlestown Animal Hospital 10

Charlestown Animal Hospital Location

23 N Main St, Charlestown, NH 03603, USA

Reviews

My 17 year old pittie, Princess, had come to the end of her stay on this planet. Claire and Rez came to my house to facilitate her transition and were so kind and compassionate. Tears flowed, as did hugs. It was a gentle passing.

Apr 16, 2025 · Becky Mercier

Beware of the god complex here. The vet will not even consider alternative treatments to her diagnosis. After blood work and an ultrasound my dog was initially sent home with a diagnosis of lymphoma and a referral for a biopsy. I sent the records to our vet in CT, we moved up here a few years ago, who explained the blood work did not support the diagnosis of cancer. My dogs spleen was on the verge of rupturing and he recommended immediate removal, but could not issue a report as he hadn't physically examined him. This information was immediately dismissed. She did admit my dog's lymph nodes were perfectly normal and she changed her diagnosis to an immunological disease, so we started that treatment. Clinical published peer reviewed studies show that 80% of dogs with this disease recover from it via splenectomy but that was again dismissed. Three weeks later his blood work showed improving platelets and white blood cells, he could have been a candidate for the surgery, but surgery still was refused. He wasn't improving to a level the vet thought he should be at so steroids were started. She gave my dog a megadose shot of steroids after he couldn't tolerate the Prednisone and was deteriorating again. He suffered a stroke and his ability to walk about an hour after the injection and was in misery. The next day it was recommended that we come in for subcutaneous fluids, we did. He was worse the next morning, near death. I begged for help, to flush the steroid, to boost his system, anything. It was all refused. She referred us to Tufts University for a blood transfusion because they didn't have time to perform it that day or the next. I again begged for anything to help him, she refused to acknowledge that the mega dose of steroids could have had anything to do with my dog's current deterioration. During one of the calls that day, I ended up speaking to the vet's husband and asked if they were aware of the published side effects of this steroid published on the Pfizer website, which is stroke, loss of muscle use, severe gastrointestinal upset, he said - no, because we know our experience with it. He again insisted it was not the cause, then said 1000's of people die from aspirin every year. I told him I wasn't trying to lay blame, just to buy some time until I could get him elsewhere for help. Again refused. My dog died within the hour. It wasn't his time, this didn't have to happen. He was 11 but presented as a 5 or 6 yr old. Full of life. My dog loved me so much, after the stroke, after he could no longer walk, he somehow managed to climb the stairs to my bedroom in the middle of the night, that last night, to be with me. But he's gone. Years ago, I was taking my other dog here but stopped after she wanted to perform a "tartar cracking" on her teeth, she was in late stage heart failure and very, very fragile. That was a huge red flag that her ability to truly assess a dog's needs was compromised. We ended up back here due to the need for a local vet. I should have never returned.

Mar 01, 2025 · Terrie Walters

I spent quite some time doing research, on local animal hospitals. I have no doubt I chose the right one. Every single member of staff was incredible. They were kind, patient, understanding, and full of knowledge. All questions were throughly answered, and they made sure I knew what was going on. And most importantly, they took amazing care of my baby. Thankful to have found such an incredible place!

Jul 11, 2022 · Melissa Nunn

My first appointment here was scheduled about 7 months out because they are “so busy.” There was no appointment reminder and thankfully I was able to get right down there. My dog didn’t need any vaccines it was just to establish us as clients - waste of time in my opinion but whatever. That was roughly 2 years ago, since then I’ve had two emergencies. I called just before closing and once after closing but not at an unreasonable hour and was met with such a dismissive attitude. They didn’t do anything or offer help, I ended up using an emergency vet for both instances, spending over $2,000 when my local vet could have helped and simply chose not to. I then scheduled another appointment in February, the earliest they could get me in was July. I had since canceled that July appointment since not only did I find a better vet, the condition my dog was experiencing was resolved. What a fun treat to get a no show bill for $85 for an appointment that was no longer needed and canceled more than a month ago, a bonus for the surprise appointment they scheduled without my authorization in August that I never scheduled. If a reminder had been sent I would have been aware of their error and called to correct it. The first time this happened they stated it was because their front desk person was out haha. Anyway. I filed a complaint with the BBB.

Jul 24, 2024 · Lauren N.

Brought cat in for a simple nail clipping and sanitary clip. To my utter disgust, this is what they did to my poor animal. Totally dismayed and disgusted with what these people did to my cat. Horrible, and very dissatisfied with the professionalism of these vets

Apr 14, 2023 · Lady Willows

Pet Hospital