Cats Limited Veterinary Hospital

Welcome to the introduction of Cats Limited Veterinary Hospital, a specialized Pet Hospital located at 1260 New Britain Ave, West Hartford, CT 06110, USA. As the name suggests, Cats Limited Veterinary Hospital focuses specifically on the health and well-being of cats. You can reach them at their phone number: (860) 561-9885 or mobile phone: +1 860-561-9885.

Based on the feedback from cat owners, Cats Limited Veterinary Hospital has garnered both positive and negative reviews, offering a balanced perspective on their services. One customer shared a highly positive experience, praising the clinic for its kind and non-judgmental approach. They appreciated the clear and detailed feedback provided during visits and treatments. Notably, they mentioned the ease of getting appointments for their worried cats, often on the same day, and gave a perfect 10/10 rating, specifically thanking Doctor Hester and a "super cool" vet tech. This review highlights the clinic's caring staff, thorough communication, and accessibility for appointments.

However, another customer reported a negative experience. They brought their cats for an exam in October and were told booster shots would be due around January. Upon trying to schedule the booster shots, they were informed of a mandatory additional examination fee, despite the recent exam. This customer felt that this policy was not communicated during the initial visit and perceived it as an attempt to "double dip" financially. While they acknowledged that the facility was nice and clean, this negative billing experience led them to decide not to return.

As a Pet Hospital specializing in feline care, Cats Limited Veterinary Hospital likely offers a range of services tailored to the unique needs of cats. These would typically include preventative care, diagnostics, medical treatments, and possibly surgical procedures specific to felines.

To provide local users with a detailed understanding of what Cats Limited Veterinary Hospital offers, we can consider the environment, services, and features based on the customer testimonials and the specialized nature of a feline veterinary practice.

Environment: One reviewer described the place as "nice clean place," which suggests a hygienic and well-maintained facility. For a cat-focused hospital, the environment might also be designed to be calming and comfortable for felines, potentially including separate waiting areas or exam rooms to minimize stress from other animals (though this is not explicitly mentioned in the reviews).

Services: Given their specialization in cats, Cats Limited Veterinary Hospital likely offers a comprehensive suite of services for felines, which may include:

• Wellness examinations: Tailored to the specific health needs of cats at different life stages.
• Vaccinations: Following feline-specific vaccination protocols.
• Parasite prevention and control: For common feline parasites.
• Dental care: Addressing the dental health of cats.
• Diagnostics: Including laboratory tests and imaging relevant to feline diseases.
• Medical treatments: For various illnesses and conditions affecting cats.
• Surgery: Routine and specialized surgical procedures for cats (though not explicitly detailed in the reviews).
• Nutritional counseling: Providing advice on feline diets.

The mention of booster shots and examinations in the negative review confirms that these services are offered.

Features: Key features of Cats Limited Veterinary Hospital, as suggested by the reviews, include:

• Kind and non-judgmental staff: Creating a positive and respectful interaction with pet owners.
• Detailed and helpful visit/treatment reports: Ensuring clear communication about the cat's health and care.
• Good appointment availability: With at least one customer noting the ease of getting same-day appointments for sick cats.
• A clean and well-maintained facility.
• A focus on feline-specific veterinary care, potentially indicating specialized knowledge and equipment for cats.

The positive review specifically praised Doctor Hester and a vet tech, suggesting a skilled and personable team.

Promotional Information: Based on the positive feedback, Cats Limited Veterinary Hospital could highlight the following to attract local cat owners:

• Their specialization in feline veterinary care, indicating a deep understanding of cat health.
• The kindness and non-judgmental approach of their staff, including professionals like Doctor Hester.
• Their commitment to clear and detailed communication through visit and treatment reports.
• The convenience of readily available appointments, including same-day options for urgent situations.
• Their clean and comfortable facility dedicated to cats.

However, they should also be mindful of the billing concerns raised in the negative review and ensure clarity and transparency regarding their examination and vaccination policies to avoid similar issues in the future. Promoting their expertise in feline medicine alongside their caring and accessible service could be beneficial.

For local users in West Hartford, CT, Cats Limited Veterinary Hospital offers a unique focus as a Pet Hospital dedicated exclusively to cats. While one customer lauded their kind staff, detailed communication, and appointment availability, another raised concerns about unexpected mandatory examination fees associated with booster shots. Potential clients who value a feline-centric approach may find their expertise beneficial, but it would be prudent to inquire about their policies regarding examinations and vaccinations.

In summary, Cats Limited Veterinary Hospital in West Hartford is a Pet Hospital specializing in the care of cats. They are praised for their kind staff, thorough communication, and appointment availability. However, one customer experienced dissatisfaction with their billing policy regarding mandatory examinations for booster shots. Local cat owners may appreciate their specialized focus and caring staff but should be aware of potential additional fees for certain services.