Caring Critters Animal Hospital ico

Caring Critters Animal Hospital

Pet HospitalArizonaPinal CountyApache JunctionApache Trail

189 Apache Trail, Apache Junction, AZ 85120, USA

4.0

They were rude with us from the beginning. The way the vet talked to us was condescending and they wouldn't listen to us. Handled our cat roughly, she screamed. Then refused to trim her claws, but said we could make another appointment if she was sedated, which is dangerous for cats. They hurt her. It was them that mishandled her, then said she was not under control. Our cat has never reacted like this on a vet visit. We are sad that they hurt her. They would not give us the proper papers showing that she was vaccinated, until I said that we weren't leaving without it. This happened after we paid. Not very clean office, I would not recommend. Not kind to Cats. Not professional.

Keira Gevers
  • Overview
  • (480) 671-7387
  • www.critterdoctors.com

Hours

Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

Caring Critters Animal Hospital Introduce

Caring Critters Animal Hospital, located at 189 Apache Trail, Apache Junction, AZ 85120, is a veterinary hospital providing a range of pet care services. As a "Hospital" platform category, they offer various services and medications for animals.

You can contact them at (480) 671-7387 or +1 480-671-7387 for appointments and inquiries.

Environment and Services:

Caring Critters Animal Hospital provides veterinary care, including diagnoses, treatments, and vaccinations. Services range from routine check-ups to more specific care, though customer experiences indicate variations in service quality.

Features and Expertise:

The hospital offers standard veterinary services. Dr. Schmidt is mentioned as a veterinarian who provides thorough examinations and attentive care. However, experiences with handling cats and providing necessary documentation vary significantly.

Promotional Information and Customer Feedback:

Customer reviews present a starkly contrasting view of Caring Critters Animal Hospital. One customer reported a negative experience, describing the staff as rude and condescending, particularly in their handling of cats. They claimed their cat was mishandled, resulting in pain and distress, and that the staff refused to trim the cat's claws without sedation. They also reported difficulties obtaining proper vaccination paperwork. This review painted a picture of an unclean and unprofessional environment. Conversely, another customer had a highly positive experience, praising the hospital for its level of service, efficiency, and attention to detail. They found the staff friendly and caring, and Dr. Schmidt thorough and attentive. This customer specifically highlighted their positive experience compared to a previous corporate veterinary service, citing affordability and personalized care. The reviews indicate that while some pet owners have found excellent care at this hospital, others have had very negative experiences, particularly concerning cat handling and customer service. Potential clients should consider these contrasting experiences when evaluating the hospital's services.

Caring Critters Animal Hospital Photos

Caring Critters Animal Hospital 12
Caring Critters Animal Hospital 12
Caring Critters Animal Hospital 12
Caring Critters Animal Hospital 12
Caring Critters Animal Hospital 12
Caring Critters Animal Hospital 12
Caring Critters Animal Hospital 12
Caring Critters Animal Hospital 12
Caring Critters Animal Hospital 12
Caring Critters Animal Hospital 12

Caring Critters Animal Hospital Location

Caring Critters Animal Hospital

189 Apache Trail, Apache Junction, AZ 85120, USA

Get directions

Reviews

They were rude with us from the beginning. The way the vet talked to us was condescending and they wouldn't listen to us. Handled our cat roughly, she screamed. Then refused to trim her claws, but said we could make another appointment if she was sedated, which is dangerous for cats. They hurt her. It was them that mishandled her, then said she was not under control. Our cat has never reacted like this on a vet visit. We are sad that they hurt her. They would not give us the proper papers showing that she was vaccinated, until I said that we weren't leaving without it. This happened after we paid. Not very clean office, I would not recommend. Not kind to Cats. Not professional.

Feb 27, 2025 路 Keira Gevers

I decided I'd had enough of my previous large Corporate Veterinary service. They had become overly expensive and the staff personified the "cold" corporate environment. This was our first visit to Caring Critters. My 7 year old Shetland Sheepdog, Cooper and I were impressed with the level of service, efficiency, and attention to detail. The staff was friendly and clearly cared about the pets and their owners. Dr. Schmidt was thorough in his examination. He was attentive and ask appropriate questions while in the process of diagnosing Cooper's recent issue. We updated Cooper's vaccines and I scheduled a follow up visit for a booster shot. I highly recommend Caring Critters. As long as they continue to demonstrate this level of Superior Service, I intend to use them forever more 馃榿

Mar 03, 2024 路 Steve Cavender

Dr. Zimmerman is the best. I have observed her giving both of my Cornish Rex cats extremely comprehensive exams when they were ill, all while telling me and my daughter exactly what she was feeling and seeing. I highly recommend Caring Critters. It鈥檚 a small clinic but with an excellent staff.

Jun 04, 2024 路 Greta Huls

We recently adopted a shelter dog and needed a vet in the AJ area. Dr. Zimmerman and staff are down to earth and truly caring. Working methodically and unrushed, they are easing our dog鈥檚 fears and helping build trust. Dr. Zimmerman has excellent communication skills, she explains exam processes clearly, answers questions, and discusses applicable recent research that coincide with findings or our questions. Her techs are knowledgeable as well and share helpful information. She and the techs have provided us with additional resources from medicine pamphlets to book excerpts, as well as followup phone calls from lab work. This unassuming office has been a great choice for us. We have had several above and beyond experiences and would recommend this for anyone who wants a vet and staff who care!

Apr 01, 2024 路 Lisa M (Deliriously Zen)

It was wonderful to see some familiar faces, and meet Dr. Zimmerman, she explained everything very well and was so helpful in every way.

Oct 01, 2024 路 Kelli Padias

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