Candlewood Animal Hospital

Welcome to Candlewood Animal Hospital, a dedicated pet hospital located at 117 Kent Rd, New Milford, CT 06776, USA. Serving the local community, Candlewood Animal Hospital aims to provide comprehensive care for your beloved animal companions. As a pet hospital, they offer a range of services focused on maintaining and improving the health and well-being of pets. While primarily a veterinary service provider, they also feature an on-site pharmacy, making it convenient for pet owners to obtain necessary medications and supplies directly after their pet's consultation or treatment.

The physical environment of Candlewood Animal Hospital is often a crucial factor for pet owners seeking care. Based on available information, one customer review mentions a "clean atmosphere," suggesting that the hospital strives to maintain a hygienic and comfortable setting for both pets and their owners. A clean environment is essential in a veterinary setting to minimize the risk of infection and ensure a pleasant experience. However, it's important to note that this is based on a single positive comment regarding cleanliness.

Candlewood Animal Hospital offers a variety of services expected from a general practice veterinary hospital. These typically include routine check-ups and wellness examinations, vaccinations, diagnostic services such as X-rays, and treatment for illnesses and injuries. One customer explicitly mentioned their pet receiving an X-ray. The availability of diagnostic tools like X-rays is a significant feature, enabling veterinarians to assess internal conditions and aid in accurate diagnoses. The review also mentions the administration of a steroid shot and take-home antibiotics, indicating that the hospital provides immediate treatment and prescribed medications as needed.

A key feature of Candlewood Animal Hospital, implied by its nature as a pet hospital, is the expertise of its veterinary staff. One positive review specifically praises "Doctors Baker and Maisel," highlighting their positive interactions with a "nervous pup" and commending their service as "amazing." This suggests that the hospital has skilled and compassionate veterinarians who can handle pets with varying temperaments and provide quality care. The reviewer also noted the prices as "very fair," which can be an important consideration for pet owners.

However, it is crucial to address a significantly negative review that presents a starkly contrasting experience. This detailed account describes a pet owner's devastating loss of their young and seemingly healthy Yorkie hours after a visit to Candlewood Animal Hospital. The review alleges that the veterinarian, Katelyn Bakewell, initially diagnosed the dog's labored breathing as possibly asthma, deemed it "not serious," and administered a steroid shot and antibiotics. The pet's condition reportedly worsened rapidly, leading to a seizure and death shortly after returning home. The grieving owner recounts that a subsequent visit to a 24-hour emergency hospital suggested a potential misdiagnosis and a more serious underlying issue.

This negative review raises serious concerns about the diagnostic accuracy and the perceived lack of urgency in the care provided in this specific instance. The reviewer explicitly states that there was "no sense of URGENCY or a sense of a SERIOUS UNDERLYING issue" communicated by the veterinarian. The owner expresses regret for not seeking a second opinion immediately and emphasizes the profound grief and the feeling that their pet might still be alive if the situation had been handled differently. They also mention plans for an autopsy to determine the cause of death and whether the administered treatment was appropriate.

It is important for potential clients to consider both the positive and negative feedback when evaluating Candlewood Animal Hospital. The positive review highlights positive interactions with specific doctors and fair pricing, suggesting that some pet owners have had satisfactory experiences. Conversely, the detailed negative review raises serious allegations regarding misdiagnosis and the handling of a critical situation. As an objective introduction based on available internet information, it is our responsibility to present both sides of the feedback.

As a pet hospital with an on-site pharmacy, Candlewood Animal Hospital offers the convenience of obtaining prescribed medications directly after a veterinary consultation. This can save pet owners time and ensure that they have immediate access to the necessary treatments for their animals. The pharmacy would typically stock a range of medications, including antibiotics, pain relievers, and other drugs commonly used in veterinary practice. This integration of services can be particularly beneficial for pets requiring immediate medication or ongoing treatment.

Given the conflicting customer experiences, it is difficult to provide definitive promotional information. The positive review acts as a form of positive word-of-mouth, highlighting good experiences with specific doctors and pricing. However, the severity of the negative review overshadows any potential promotional messaging that could be derived from the limited positive feedback. Potential clients are advised to weigh all available information carefully and perhaps seek additional opinions or conduct further research before entrusting their pet's care to Candlewood Animal Hospital.

In conclusion, Candlewood Animal Hospital in New Milford, CT, is a pet hospital that offers veterinary services and has an on-site pharmacy. While one customer review praises the clean environment, the skills of specific doctors, and fair pricing, another detailed review recounts a tragic experience involving a rapid deterioration and death of a pet following a diagnosis that was later questioned by another veterinary facility. This information underscores the importance for pet owners to conduct thorough research and consider all available feedback when choosing a veterinary care provider for their beloved animals. It also highlights the potential benefits of an on-site pharmacy for convenience in obtaining medications. However, the serious allegations in the negative review warrant careful consideration and potentially seeking second opinions in critical situations.