
Bullitt County Veterinary Center
Pet HospitalKentuckyBullitt CountyShepherdsvilleKentucky 44
3026 KY-44, Shepherdsville, KY 40165, USA
4.0
The team and Vets are so good to my fur baby, Gracie. I like the Vet Text feature that allows me to send a quick question or to see if I can squeeze Gracie in for a nail trim. They give you appointment cards to remember what vaccinations are due. They carry most medicines needed at the facility. They also provide boarding for your pets. I’m satisfied with everything they do.
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Overview
- (502) 543-3001
- www.bullittcountyvet.org
Hours
Pet Hospital
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Bullitt County Veterinary Center Introduce
For pet owners in Shepherdsville, Kentucky, and the surrounding Bullitt County area, Bullitt County Veterinary Center, located at 3026 KY-44, Shepherdsville, KY 40165, USA, serves as a comprehensive "Pet Hospital." This facility aims to provide a wide array of veterinary services to ensure the health and well-being of local animal companions. Accessible via phone at (502) 543-3001 and mobile at +1 502-543-3001, the center offers a diverse range of care options, catering to both routine and more complex veterinary needs.
The environment at Bullitt County Veterinary Center is generally described as accommodating and friendly, particularly by long-standing clients. The front desk staff is noted for being usually friendly, contributing to a welcoming initial impression. While specific details about the interior decor or layout are not extensively detailed in the provided information, a full-service "Pet Hospital" typically features a clean, organized, and functional space designed to facilitate various aspects of animal care. This includes comfortable waiting areas, dedicated examination rooms, and specialized areas for diagnostics, surgery, and boarding. The availability of services like "Vet Text" for quick questions and the provision of appointment cards for vaccination reminders indicate an organized approach to client communication and convenience within their operational environment. The center states its team is "dedicated to giving excellent care and educating our clients how to best provide for their pets with good nutrition and preventative medicine," which implies a supportive and informative atmosphere where pet owners can feel at ease discussing their pet's health. It's noted that the practice, originally a mixed animal practice, now focuses on small animals, including cats, dogs, birds, exotics, wildlife, goats, and sheep, suggesting a versatile facility capable of accommodating a diverse patient base.
As a comprehensive "Pet Hospital," Bullitt County Veterinary Center offers an extensive range of services and goods for sale. Their services cover critical aspects of pet health, including general exams and consultations, forming the foundation of preventative and diagnostic care. Vaccinations are a core offering, essential for protecting pets against common diseases. The center provides diagnostic services, including in-house lab work and general X-ray capabilities, which are vital for accurate and timely diagnoses. Surgical procedures are a significant part of their offerings, encompassing spay and neuter services, advanced soft tissue surgery, and some orthopedic surgeries. Dental services, including teeth cleaning and extractions, are also provided, recognizing the importance of oral health. Beyond medical treatments, the center also offers non-medical services such as pet boarding and grooming, providing a convenient all-in-one solution for many pet owners. They have a fully stocked on-site pharmacy, offering a convenient way for clients to obtain their pet's prescription needs. Furthermore, the center provides wellness programs, microchipping, and nutritional counseling, reflecting a holistic approach to pet health. They carry various brands of flea, heartworm, and tick medication, pet food and treats, and supplements, allowing clients to purchase recommended products directly from the facility.
Several features distinguish Bullitt County Veterinary Center for local pet owners. One prominent feature is their "Vet Text" service, allowing for quick communication and inquiries, enhancing client convenience. The availability of comprehensive services under one roof – from routine check-ups and vaccinations to surgery, boarding, and grooming – offers significant convenience for busy pet owners. Their commitment to preventative medicine and educating clients on proper nutrition underscores a proactive approach to pet health. The continuity of care is also a noted feature, as they provide appointment cards for vaccination reminders. The center's historical context, having been opened by Dr. Raymond Schaaf in 1978 and remaining family-owned and operated, suggests a long-standing commitment to the community and a deep-rooted understanding of local pet care needs. They emphasize that their veterinarians stay updated on the latest advances in veterinary medicine and technology. However, it is important to note that while many clients have expressed satisfaction, there has been a critical review regarding a misdiagnosis. This highlights the importance of thorough diagnostics and the complexities inherent in veterinary medicine. Despite this, the center's mission to provide excellent care and a professional, accessible atmosphere remains a stated goal, with a team dedicated to treating every pet with "loving care."
In terms of promotional information, Bullitt County Veterinary Center utilizes various channels to inform and attract clients. Their official website details a comprehensive list of services, providing transparency for potential clients. They highlight their wide range of offerings, including not just medical care but also boarding and grooming, which serve as strong selling points. The "Vet Text" feature is likely promoted as a modern convenience. The center also features a "Specials" page on their website, indicating that they periodically offer discounts on services and products, which is a common strategy to attract new clients and reward loyal ones. Their focus on wellness programs and preventative medicine is also a key promotional message, encouraging pet owners to prioritize long-term health. While the negative review points to a serious concern, the presence of other positive feedback about the "team and Vets" being "so good" to pets suggests that client satisfaction is generally high, and word-of-mouth remains an important promotional aspect. The clear contact information (phone and text) ensures that they are readily accessible for scheduling appointments or addressing client queries, further supporting their outreach to the community in Shepherdsville and beyond.
Bullitt County Veterinary Center Photos










Bullitt County Veterinary Center Location
Bullitt County Veterinary Center
3026 KY-44, Shepherdsville, KY 40165, USA
Get directionsReviews
The team and Vets are so good to my fur baby, Gracie. I like the Vet Text feature that allows me to send a quick question or to see if I can squeeze Gracie in for a nail trim. They give you appointment cards to remember what vaccinations are due. They carry most medicines needed at the facility. They also provide boarding for your pets. I’m satisfied with everything they do.
Jan 06, 2024 · Rachael Gaylord Cargill0 if I could. Front desk is usually friendly. Loved Amy. Was seen on Friday the 21st of February. The female vet told me my pit who just turned 4 on the 16th, that she had bronchitis. They did bloodwork and chest x-rays. Sent us home with antibiotics, steroids and a cough suppressant. They administered some medication into her sedation iv because she doesn’t like to be messed with. So I suggested sedation. She seemed to be feeling somewhat better Saturday and Sunday morning. Sunday afternoon she started refusing to eat and drink again. Her breathing and cough had gotten worse. While in the car to the ER vet, she started foaming at the mouth. Some blood too. They took her straight back. An hour and a half later, the vet comes in and tells us it’s not bronchitis, she was in heart failure. They misdiagnosed my girl, she went untreated for 2 more days with the wrong medication. I was told the chances she could make it was slim to 0. She had so much fluid around her heart. I had to make the choice to put her to sleep in a matter of minutes. She was suffering. She couldn’t breathe, coughing up blood. Want to talk about the most painful thing, there it was. My 13yr old daughter was with me. She also had to hear that what was best for our girl was putting her down peacefully. When they brought her to the room for us to visit her before putting her down, I literally felt like my heart was being ripped out. I have never felt more disgust from a place of business than I am with Bullitt County Vet. My girl may be alive if they diagnosed her correctly. They’ll be getting a call from the board, and maybe my attorney for malpractice.
Feb 25, 2025 · Tara GI called to ask about my furbabies to be fixed and the lady who answered the phone had the nastiest attitude. I get you gotta ask questions but there's a way to ask without being rude and sounding like it's a nuisance that I called. I just hung up and went with someone else. If you can't talk to your customers decently over the phone I don't trust you to take care of my babies.
Mar 14, 2025 · Marie SmithAmy at the desk is great. She is super sweet and great with my dog. Maybe the owners don't like large dogs or just the breed of dog I have. Both times we have been there, they were very standoffish with him and me. Today we go for a vaccination and a heartworm check. They had him back there without me for over 30 minutes and then male doctor comes back and said they literally did nothing to him because he was "too stressed out". Then we I say something about their attitude they want me to leave. Which was fine because I had already decided I would not be back to them. But then expected me to pay for them keeping me and my dog there for over 45 minutes and then didn't even do anything?? What about my time and my dog's stress that THEY caused him?? If they were all as friendly and as great with the pets as Amy, then they would be amazing. I know they are running a business but why work with animals if you can't even act like you like them? Or just say upfront you don't deal with a certain breed or size?
Apr 19, 2024 · Kristin BowmanI do not recommend taking your pet here!! I had a very traumatizing last few moments with my dog here. First things first they did work me in that day and I was very thankful for that. As soon as I walked in the first words spoken to me were “he doesn’t look that bad” and it only went down from there. Little back story I was there 4 weeks prior and they were treating my dog for kennel cough( which didn’t make sense considering I had two other dogs that were completely healthy) with possible heart failure or throat cancer. After all the medication he had only gotten worse. The vet recommended getting an X-ray and that’s where we learned he had fluid around his lung and he would need to be put down. I asked if we could wait until my husband got there and they told me no they were going into surgery for the rest of the day. Once they gave the anesthetic to him he started struggling to breathe. I asked the first person I could find if it was normal knowing it was not and she told me yes. After 11 minutes of just laying there with him struggling the vet tech finally came in saw what was happening and told me maybe it would be best if I would just leave. At that point I was so traumatized I could even think straight. I couldn’t sleep for days knowing the last few minutes of my dog’s life he was struggling. I understand he probably couldn’t feel the pain but I could. I will never step foot in that place again!
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