Buckeye Animal Hospital ico

Buckeye Animal Hospital

Pet HospitalOhioCuyahoga CountyClevelandJeffersonLorain Avenue

13945 Lorain Ave, Cleveland, OH 44111, USA

4.0

I am writing this with deep sadness and anger over the experience my wife and her mother had at your clinic during the euthanasia of their beloved dog. This process, which should have been handled with care, respect, and professionalism, was instead needlessly traumatic—not only for my wife and her mother but for the dog itself. The dog was extremely anxious and already sedated, yet the vet chose to use excessive force by putting their full weight on a 15-pound, muzzled dog. This act was unnecessary and inhumane. It is horrifying to think that my wife and her mother essentially watched their cherished family member be manhandled and treated in a way that can only be described as cruel. The sedative did not seem to take effect, which raises questions about the preparation and competence of your team. The lack of communication and apparent disregard for the emotional and physical well-being of everyone involved is unacceptable. Your clinic’s behavior in this situation turned what should have been a peaceful farewell into a nightmare that will haunt my family forever. I understand that this is a business and procedures need to be followed, but there is no justification for what occurred. As a veterinary clinic, your priority should be compassion and care—not efficiency or force. I hope that my family’s experience will be taken as an opportunity for reflection and change. No one else should ever have to endure such treatment at your clinic. If no efforts are made to address this, I will be compelled to report this incident to the relevant veterinary board and share our story with others in the community.

Logan Mancuso
  • Overview
  • (216) 476-1030
  • buckeyeanimalhospital.com

Hours

Monday 4:00 PM - 6:30 PM
Tuesday 4:00 PM - 6:30 PM
Wednesday 11:00 AM - 2:00 PM
Thursday 4:00 PM - 6:30 PM
Friday 4:00 PM - 6:30 PM
Saturday Closed
Sunday Closed

Buckeye Animal Hospital Introduce

Buckeye Animal Hospital, situated at 13945 Lorain Ave in Cleveland, Ohio, operates as a Pet Hospital, aiming to serve the local community with veterinary care for their animal companions. As a pet hospital, it is expected to provide a range of services to address the health and medical needs of pets. However, the publicly available reviews paint a mixed picture of the experiences at this clinic, which potential users should consider.

As a pet hospital, Buckeye Animal Hospital is likely equipped to offer various veterinary services, which typically include routine health examinations, vaccinations, surgical procedures, dental care, and potentially an on-site pharmacy for medications. Pet hospitals serve as primary care providers for animals, addressing both preventative health and the treatment of illnesses and injuries. However, without a comprehensive list of services provided by Buckeye Animal Hospital in the available information, we must rely on the customer experiences to infer the nature and quality of their care.

Information regarding the environment of Buckeye Animal Hospital is not directly described in the provided text. Typically, a pet hospital strives to create a clean and comfortable environment for animals and their owners. However, one of the reviews recounts a deeply distressing experience during a euthanasia procedure, which suggests that in at least one instance, the environment and handling were far from comforting. This account details what the reviewer perceived as a lack of care and undue force used on a pet, leading to a traumatic experience for the owners. In contrast, the other review describes the doctor and staff as "very nice" and praises the outcome of a neutering procedure, indicating a positive interaction and satisfactory medical result. This stark contrast highlights the variability in customer experiences at Buckeye Animal Hospital.

The services at Buckeye Animal Hospital, based on the limited information, appear to include surgical procedures such as neutering, which one customer reported was done well with a positive recovery. However, the other, more detailed review focuses on the process of euthanasia, a critical service that requires immense sensitivity and care. The negative account raises serious concerns about the hospital's protocols and the compassion demonstrated during this particularly difficult time for pet owners. The reviewer's description of the use of "excessive force" and the apparent ineffectiveness of sedation suggests potential issues with the handling of anxious animals and the procedures followed during euthanasia. This discrepancy makes it challenging to provide a definitive overview of the quality and nature of all services offered.

A key feature that emerges from the reviews is the apparent inconsistency in the quality of care and compassion experienced by different customers. One customer found the doctor and staff "very nice" and was pleased with the surgical outcome for their kittens. This suggests that positive interactions and competent medical procedures are possible at Buckeye Animal Hospital. However, the other review paints a drastically different picture, alleging a lack of compassion and the use of unnecessary force during a sensitive procedure. This raises questions about the overall ethos and training of the staff, particularly in handling emotionally challenging situations and vulnerable animals.

There is no promotional information provided for Buckeye Animal Hospital in the given text. Therefore, we cannot discuss any special offers or unique selling points the hospital might be promoting. The customer reviews themselves serve as testimonials, albeit with significantly different tones and implications.

In conclusion, Buckeye Animal Hospital in Cleveland, Ohio, is a pet hospital that has elicited strong, yet contrasting, reactions from its customers. One reviewer praised the kindness of the doctor and staff and the successful outcome of a neutering surgery. However, another customer shared a deeply upsetting experience regarding the euthanasia of their pet, alleging a lack of compassion and the use of excessive force. These conflicting accounts suggest that while some aspects of the care at Buckeye Animal Hospital may be satisfactory, there are serious concerns regarding the handling of sensitive situations and the overall compassion demonstrated by the clinic. Potential users should carefully consider these differing experiences when deciding whether to entrust Buckeye Animal Hospital with the care of their pets. For more information, you can contact them at (216) 476-1030 or +1 216-476-1030. It may be beneficial to inquire about their protocols for sensitive procedures and their approach to ensuring compassionate care.

Given the severity of the allegations in the negative review, it is crucial for potential clients to be aware of this experience. The reviewer's description of the traumatic euthanasia process, the perceived ineffectiveness of sedation, and the alleged use of excessive force on a small, muzzled dog are deeply concerning. While this is just one account, it highlights the importance of a pet hospital demonstrating not only medical competence but also profound empathy and respect for both the animals and their grieving owners, especially during end-of-life care.

The positive review offers a contrasting perspective, indicating that positive experiences, such as successful surgical outcomes and interactions with a "nice" doctor and staff, do occur at Buckeye Animal Hospital. This suggests that the quality of care might vary or that different aspects of the hospital's services are perceived differently by clients. However, the gravity of the issues raised in the negative review warrants serious consideration.

When choosing a pet hospital, factors such as the staff's compassion, the clarity of communication, the effectiveness of procedures, and the overall respect shown to animals are paramount. The information available for Buckeye Animal Hospital presents a dichotomy in these areas. While one customer found the service satisfactory, another experienced what they described as a "nightmare" due to the perceived lack of compassion and the handling of their pet during euthanasia.

Therefore, local users considering Buckeye Animal Hospital should approach with caution and perhaps seek further information or clarification regarding their protocols, especially for sensitive procedures like euthanasia. Contacting the hospital directly to discuss their approach to patient care and to address any concerns arising from the customer reviews might be a prudent step before entrusting them with your pet's health and well-being. The phone numbers provided are (216) 476-1030 and +1 216-476-1030.

Buckeye Animal Hospital Photos

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Buckeye Animal Hospital Location

Buckeye Animal Hospital

13945 Lorain Ave, Cleveland, OH 44111, USA

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Reviews

I am writing this with deep sadness and anger over the experience my wife and her mother had at your clinic during the euthanasia of their beloved dog. This process, which should have been handled with care, respect, and professionalism, was instead needlessly traumatic—not only for my wife and her mother but for the dog itself. The dog was extremely anxious and already sedated, yet the vet chose to use excessive force by putting their full weight on a 15-pound, muzzled dog. This act was unnecessary and inhumane. It is horrifying to think that my wife and her mother essentially watched their cherished family member be manhandled and treated in a way that can only be described as cruel. The sedative did not seem to take effect, which raises questions about the preparation and competence of your team. The lack of communication and apparent disregard for the emotional and physical well-being of everyone involved is unacceptable. Your clinic’s behavior in this situation turned what should have been a peaceful farewell into a nightmare that will haunt my family forever. I understand that this is a business and procedures need to be followed, but there is no justification for what occurred. As a veterinary clinic, your priority should be compassion and care—not efficiency or force. I hope that my family’s experience will be taken as an opportunity for reflection and change. No one else should ever have to endure such treatment at your clinic. If no efforts are made to address this, I will be compelled to report this incident to the relevant veterinary board and share our story with others in the community.

Dec 11, 2024 · Logan Mancuso

The doctor and staff were very nice. I had my male kittens there to be neutered on Feb. 27, 2024. It seems he did a beautiful job. I was nervous at first cause I adore my kitties. They recovered quickly and seem very happy and playful.

Mar 18, 2024 · Julie Milliken

Been going to Dr Chauhaun and his staff for many years. Because of his pricing and genuine care for animals, he makes it possible for me to afford. Also, his care is awesome.

Feb 14, 2024 · Beverly Gilles

The vet and his receptionist really care about the animals. He always takes great care of my cats.

Feb 20, 2024 · Vivian Ogle

They seem very busy. Might have to wait a few extra minutes,but they do what they say they will. Prices are reasonable for services. Not the most friendly and interactive,but not mean or anything either. Also,not the nicest place in the world,but good enough to get the job done and save you a couple dollars. No complaints.

Oct 20, 2024 · Martin Ruebensaal

Pet Hospital