
Brookside Veterinary Clinic
Pet HospitalNew YorkCayuga CountyAuburnGrant Avenue
85 Grant Ave, Auburn, NY 13021, USA
4.0
Brookside has cared for all of our pets since right after they opened. The care and compassion shown by EVERYONE there is absolutely the best.
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Overview
- (315) 253-0240
- brooksidevetclinic.com
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Pet Hospital
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Welcome to Brookside Veterinary Clinic
Brookside Veterinary Clinic, located at 85 Grant Ave, Auburn, NY 13021, USA, stands as a highly regarded establishment within the "Pet Hospital" category. For over 25 years, this clinic has been a cornerstone of veterinary care in Auburn and the surrounding communities, initially founded by Dr. Thomas Gill. The clinic's enduring presence and excellent reputation are a testament to its commitment to providing quality veterinary care for dogs and cats throughout their lives. Their philosophy centers on being a true partner in a pet's health care journey, understanding the special role pets play in their families.
The environment at Brookside Veterinary Clinic is consistently described by clients as welcoming, modern, and inviting. Reviews frequently highlight the compassionate and caring nature of every member of the staff, from the front office to the veterinary technicians and doctors. This focus on empathy creates a comfortable atmosphere that helps alleviate the anxiety often experienced by pets and their owners during veterinary visits. The facility itself is described as clean and well-maintained, suggesting a professional and organized setting for medical treatments and examinations. The commitment to patient comfort is evident in the praise for how staff handle even anxious or rescued animals, making them feel safe and cared for. There is ample parking, further contributing to a convenient client experience.
As a full-service animal hospital, Brookside Veterinary Clinic offers a comprehensive array of medical and surgical services designed to meet the diverse health needs of dogs and cats. Their extensive service list includes:
- Preventive & Wellness Care: This forms the foundation of their practice, encompassing routine wellness exams, tailored vaccination protocols, and comprehensive parasite prevention strategies to keep pets healthy and prevent the onset of serious diseases.
- Pet Dental Care: Recognizing the importance of oral health, they provide complete dental services, including cleanings, digital dental radiography, and extractions, to address and prevent dental diseases.
- Veterinary Surgery: From routine spays and neuters to more complex soft tissue and orthopedic surgeries, their experienced team utilizes modern equipment and advanced techniques, prioritizing patient safety and comfortable recovery with robust pre- and post-operative care.
- Diagnostics: Equipped with an in-house diagnostic laboratory, Brookside Veterinary Clinic can perform various tests, including blood work and urinalysis, often providing real-time results during the pet's office visit. They also utilize digital radiography (X-rays) for accurate internal imaging.
- Treatment for Sick & Injured Animals: The clinic is prepared to diagnose and treat a wide range of illnesses and injuries, offering medical interventions and compassionate care for acute and chronic conditions. While not an emergency hospital, they handle urgent care for established patients during regular hours and provide referrals for after-hours emergencies.
- Laser Therapy: Utilizing K-Laser, a Class IV therapeutic laser, they offer a drug-free option for treating various conditions such as joint pain, inflammation, wounds, and muscle spasms, promoting faster healing and pain relief.
- Microchipping: Providing this essential service for pet identification and recovery, helping to reunite lost pets with their families.
- Specialized Care: This includes senior pet care, focusing on the unique needs of aging animals to maintain their quality of life, and potentially behavior counseling to address various pet behavioral issues.
- Prescription Diets and Medications: An in-house pharmacy and access to prescription diets ensure convenient access to necessary medications and nutritional support.
- Limited Boarding & Day Care: For established patients, they may offer limited boarding services, providing a familiar and trusted environment for pets when owners are away.
- House Calls & At-Home Euthanasia: For established patients, they offer the compassionate option of veterinary services, including end-of-life care, in the comfort of the pet's home, easing stress during difficult times.
- Professional Grooming Services: Provided by a certified veterinary technician, ensuring pet comfort and health during grooming.
Key features that distinguish Brookside Veterinary Clinic include their long-standing history in the community and the consistent positive feedback from clients who have entrusted their pets to the clinic for many years, often across generations of family pets. The consistent praise for the staff's caring nature and their ability to calm anxious animals speaks volumes about their patient-first approach. The integration of modern technology, such as in-house diagnostics, digital radiography, and laser therapy, demonstrates a commitment to advanced veterinary medicine. For client convenience, Brookside Veterinary Clinic offers online appointment booking and a mobile app (PetDesk) for managing appointments, receiving reminders, requesting refills, and viewing vaccination records, making pet care management more accessible for busy owners.
Promotional information and client testimonials often highlight the clinic's dedication to building lasting relationships with clients and their pets. The focus on comprehensive care from puppyhood/kittenhood through senior years, combined with a compassionate approach, serves as a strong promotional message. While specific pricing details are not universally published, their long-standing local presence and client loyalty suggest a value proposition that resonates with pet owners. They are transparent about accepting pet insurance and working with treatment financing solutions like CareCredit, which helps clients manage veterinary costs, particularly for unexpected illnesses or accidents. They also publish helpful news articles and tips on pet health on their website, providing valuable resources to the community and further showcasing their expertise and commitment to pet wellness.
Brookside Veterinary Clinic operates with consistent hours throughout the week: Monday, Thursday, and Friday from 8:00 AM to 5:00 PM, and Tuesday and Wednesday from 8:00 AM to 6:00 PM. They are closed on Saturdays and Sundays, with information available for local emergency resources for after-hours care. This schedule allows for ample opportunity for pet owners to schedule appointments for their beloved companions.
In conclusion, Brookside Veterinary Clinic at 85 Grant Ave, Auburn, NY 13021, USA, is a well-established and highly recommended "Pet Hospital" that offers a comprehensive range of veterinary services with exceptional care and compassion. Their modern facilities, experienced and empathetic staff, and commitment to both patient well-being and client satisfaction make them a trusted and invaluable resource for pet owners in the Auburn community, providing the best possible care for pets throughout their lives.
Brookside Veterinary Clinic Photos










Brookside Veterinary Clinic Location
85 Grant Ave, Auburn, NY 13021, USA
Reviews
Brookside has cared for all of our pets since right after they opened. The care and compassion shown by EVERYONE there is absolutely the best.
Jan 31, 2025 路 Tim ReillyThe doctor is so caring. Made sure he helped our rescued kitty feel safe. Wow! That was amazing. Office staff friendly and helpful. Great care for pets and worried owners. Highly recommend馃挅
May 11, 2025 路 Mary BarnesWe recently moved and decided to switch vets for our senior kitty. We were warmly welcomed at our first visit, and had our first appointment with Dr. Rob. He was very friendly and informative, and was very helpful in getting us on the right track to treat our old man's arthritis. Additionally, I was pleasantly surprised to receive a call from the doctor himself, with a follow-up on his bloodwork. We're off to a wonderful start with this clinic, and could not be more pleased we scheduled our visit here.
Apr 17, 2025 路 Colleen M. DunbarI have been going to Brookside for many years. They care that they give our pets is amazing. It鈥檚 like they鈥檙e family. I would never go anywhere else. They definitely deserve all the praise that everybody can offer.
Nov 07, 2024 路 Scott JohnsonWe had the best experience we've ever had, especially since this caring staff took us first time, same day, for a sick pet visit. The girls at front desk (Kate) were wonderful. The tech was awesome and Dr. Joe the best ever. Best veterinary clinic we've ever been to. Oliver sends great appreciation for all the kindness and loving treatment he received 鉂わ笍 Thank you so much from all 3 of us 鉂わ笍
Mar 31, 2025 路 Lori PregoPet Hospital

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