BluePearl Pet Hospital

I appreciate the staff's compassion and care for my Lilly Bean. In particular, the technician working Thursday and Friday night, after 8p, was exceptional. I hope she knows how much her compassion and patience dealing with a neurotic dog mom meant to me. I also can not thank Dr. Brand enough for her swift decision to recommend Beans to stay overnight so she could be seen by Internal med the next morning. Dr. Kim's knowledge about the case made me feel confident having Lilly Beans in their care. Lastly, Dr. Conflitti, your endearing comments about my sweet little girl, and taking the time to let us tell you all about the little fur baby she really is, helped us more than you know. Leaving your fur kid overnight is so hard, but knowing that Lilly's bed and blanket situation was up to her very high standards helped me feel better about leaving her for another night. I knew she was comfortable and starting to be more like herself. Everyone was wonderful, truly. I know cost is often brought up in reviews. Sometimes its hard for even the best pet parents to afford the veterinary care our pet's needs, and sometimes pet owners confuse and misplace their feelings on the caregivers. After 3 days of care, we definitely had a hefty bill (to be expected for the around-the-clock care Beans received). But every day, and every time I spoke with any staff member, the teamwork that was demonstrated and all the knowledge and experience they shared, I knew and understood how valueable this all was to get my pup better. Right down to every test that was recommended and completed, leading to Lilly Beans treatments and steady improvement, I felt it was worth every penny for everything they do. Thank you Blue Pearl Team. Lilly is looking forward to getting back to to her adventures with her sister Rye.

I have been blown away by the care that my cat, Penny, has received at BluePearl. Dr. Kim, Dr. Conkling, Dr. Swanson and all of their support staff are so wonderful. The doctors and their staff have been extremely kind, patient, communicative, thorough, and professional throughout their interactions with me and they treat my cat as though she is their own. There was a point in time during my cat’s care where we thought she wouldn’t make it after surgery, but due to the highly collaborative nature of the BluePearl specialty teams, the surgical and internal medicine teams were able to work together to save her life. For that, I am eternally grateful. I live near Lansing in close proximity to a couple of well known animal emergency/specialty facilities, but my experiences at those clinics have paled in comparison to BluePearl. If ever I encounter another situation that requires specialty care for my animals, I will always opt for BluePearl over the local options in spite of the longer commute. I can’t recommend this place enough!

We took our dog to Blue Pearl internal med because our dog was sick and the pieces weren’t fitting together. They accurately diagnosed him and we began treatment right away. The entire experience was amazing. The facility is clean and bright and the staff is outstanding, very professional, and have excellent bedside manner. I can’t recommend Blue Pearl enough for saving my dog’s life!

Blue Pearl did a great job caring for our dog Frank! He went for the ophthalmology specialty due to a non-healing ulcer on his right eye. The ophthalmology team was fantastic and explained every bit of the process, gave detailed cost estimates, sent text updates, reached out after we left to make sure things were going well and we were able to fill all our scripts. It’s been a week since our visit and Frank is doing well, we will return for a recheck at the end of the month. We were very happy with the care received and would recommend Blue Pearl to anyone.

I cannot say enough good things about the staff at BluePearl. Our dog was experiencing issues with coordination, wasn't acting herself, and seemed to be having panic attacks at home. Our primary vet had done everything they could and suggested we see BluePearl to have a neurologist look her over. Bryce at the front desk was very patient and helpful over the phone. He kept an eye out for cancellations to get us in sooner with Doctor Diehl. When things took a turn for the worse Doctor Torres and Nicole with the emergency staff got Stella in right away. They were able to confirm Stella had osteoarthritis and was experiencing anxiety as she was starting to lose her vision. They gave us hope that we could help alleviate the pain from the osteoarthritis and that they could help treat the anxiety. Sadly (due to no fault of BluePearl) a week later we had to put our girl down. Her body was still strong but her mind was not. Dr. torres and her team treated us with care and compassion. They helped us minimize the pain and symptoms in that last week for our girl. I don't know how they do it day in and day out.