Bijou Animal Hospital PC

Welcome to the introduction of Bijou Animal Hospital PC, a veterinary care provider located at 123 Swope Ave, Colorado Springs, CO 80909, USA. Operating within the "Pet Hospital" category, Bijou Animal Hospital PC aims to offer veterinary services and potentially related goods to support the health of pets in the local community. You can reach them by phone at (719) 471-4457 or mobile phone +1 719-471-4457.

Based on the available customer reviews, Bijou Animal Hospital PC presents a mixed profile. One customer reported a positive first experience with Dr. Stover for a routine check-up and vaccinations. They were seeking a more cost-friendly veterinarian without compromising good care and felt confident in their choice after the visit. This reviewer also appreciated the large waiting room, which accommodated their dog's occasional reactivity, and noted that the appointment was handled efficiently. The gentle care provided by Dr. Stover and the staff, which helped their dog feel comfortable despite being wary of strangers, was also highlighted.

However, another review paints a starkly different picture, detailing a deeply concerning experience involving a gravely ill dog named Daisy. This pet was diagnosed with pancreatitis and a gallbladder tumor at an emergency clinic, and the results were sent to Bijou Animal Clinic, her primary vet, for follow-up. According to the reviewer, despite multiple calls over several days, they received no updates or check-ins from the hospital. They were repeatedly told someone would call, but no call came. Eventually, they were informed that the doctors were "too busy" to review a critical case or call a worried owner. The reviewer expressed feeling abandoned and cited the lack of communication as "emotional cruelty," strongly urging other pet owners facing a crisis to seek care elsewhere.

Considering these contrasting experiences, the services likely offered at Bijou Animal Hospital PC, typical of a "Pet Hospital," would generally include:

• Routine Wellness Exams: Regular check-ups for overall health.
• Vaccinations: Administering necessary vaccines.
• Diagnostic Services: Including tests and imaging to diagnose conditions.
• Medical Treatments: Management of illnesses and injuries.
• Surgical Procedures: Potentially offering various surgical interventions.
• Emergency Care Follow-up: As indicated by the case referred from an emergency clinic.

From the reviews, we can identify the following features:

• Cost-Friendly Routine Care: One reviewer sought and found a more affordable option for routine veterinary needs.
• Caring Staff: Dr. Stover and others are noted for taking good care of pets, even those uncomfortable with strangers.
• Reasonable Appointment Times: The routine visit was described as being completed in a reasonable amount of time.
• Accommodating Environment: A large waiting room is available, which can be beneficial for pets with reactivity issues.

However, a significant concern is raised regarding:

• Poor Communication in Critical Cases: Failure to provide updates or return calls to a worried owner of a seriously ill pet.
• Perceived Lack of Urgency: The explanation of doctors being "too busy" for critical case follow-up raises concerns about prioritization of patient needs.

There is no promotional information available in the provided text. Pet hospitals may sometimes offer introductory discounts or specials, but none are mentioned here.

For local users in Colorado Springs, CO, Bijou Animal Hospital PC at 123 Swope Ave presents a complex picture. On one hand, it appears to be a place where you can find cost-friendly routine care provided by a caring staff in a facility that accommodates pets with anxiety. On the other hand, there are serious concerns raised about the level of communication and follow-up in critical medical situations. Potential clients may need to weigh these aspects carefully based on their individual pet's health needs.

The positive review suggests that for routine care, Bijou Animal Hospital PC could be a good option, particularly for those seeking more affordable services and a comfortable environment for their pets. However, the negative review serves as a strong caution, especially for owners of pets with serious or urgent health issues, highlighting a potential lack of timely communication and follow-through that could be crucial in such situations.

In conclusion, Bijou Animal Hospital PC in Colorado Springs, CO, as a "Pet Hospital," offers potentially cost-friendly routine veterinary care with a kind staff and a spacious waiting area. However, significant concerns have been raised regarding communication and responsiveness in critical medical cases. Local users should consider these contrasting experiences when deciding whether to entrust their pet's care to this facility. Contact them at (719) 471-4457 to gather more information and make an informed decision.