Banfield Pet Hospital

Welcome to Banfield Pet Hospital in Lakeland, Tennessee, your local partner in providing comprehensive healthcare for your cherished animal companions. As a dedicated pet hospital, Banfield offers a wide array of services and goods designed to keep your furry, scaled, or feathered friends healthy and happy. Located at 8920 US-64, Lakeland, TN 38002, USA, Banfield Pet Hospital is committed to serving the local community with quality veterinary care.

You can easily reach Banfield Pet Hospital by phone at (901) 266-5044 or via mobile phone at +1 901-266-5044. Their convenient location ensures accessibility for pet owners in and around Lakeland seeking reliable veterinary services.

Based on feedback from pet owners, Banfield Pet Hospital in Lakeland appears to offer a range of services to address various pet health needs. One customer shared a positive experience, highlighting the prompt appointment scheduling and effective treatment for their dog Rosie's allergies and a subsequent bacterial infection. The doctor and assistant are commended for their clear explanations of the treatment plan, which included allergy shots and antibiotics, ultimately leading to Rosie's recovery. This positive review suggests that Banfield Pet Hospital is capable of diagnosing and treating common pet ailments effectively.

However, another customer's experience presents a mixed view. While they found the facilities to be clean and spacious and appreciated the sweet and attentive secretaries, they reported a negative interaction with one of the nurses. Furthermore, they expressed significant concern regarding the follow-up care for their dog's paw lesion. Despite undergoing an X-ray, the customer reported a lack of communication regarding the radiologist's findings and the appropriate treatment plan. Repeated calls over a week allegedly resulted in being told that messages were left for the doctor to call back, which seemingly did not occur. This lack of communication and unresolved diagnostic issue raises concerns about the consistency of patient care and follow-up procedures at this location. The customer's continued discomfort of their pet and reliance solely on pain medication without a clear diagnosis underscores the importance of timely and effective communication in veterinary care.

As a pet hospital, Banfield likely offers a range of diagnostic services, as indicated by the mention of X-rays. These services are crucial for identifying underlying health issues in pets that may not be apparent through physical examination alone. The availability of diagnostic tools suggests a commitment to thorough assessment of pet health concerns.

The mention of allergy shots and antibiotics indicates that Banfield Pet Hospital provides medical treatments for common pet conditions. Allergies are a frequent issue in pets, and the ability to administer appropriate therapies like allergy shots is essential. Similarly, the use of antibiotics suggests the capacity to treat bacterial infections, which can be serious if left unaddressed.

Pain management is also mentioned in the feedback, indicating that Banfield Pet Hospital addresses the comfort of their animal patients. While pain medication can provide temporary relief, it is crucial to identify and treat the underlying cause of the pain, as highlighted in the concerning review.

In terms of the environment, one customer described the facilities as clean and spacious, which are important factors in ensuring a comfortable and hygienic experience for both pets and their owners. A clean environment helps to minimize the risk of infection and promotes a sense of well-being.

The positive feedback regarding the secretaries being sweet and attentive suggests that the administrative staff at Banfield Pet Hospital are focused on providing good customer service. A welcoming and helpful front desk can significantly contribute to a positive overall experience for pet owners.

In summary, Banfield Pet Hospital in Lakeland, TN, appears to be a facility equipped to handle various pet health needs, from routine care to the treatment of specific conditions like allergies and infections, and offers diagnostic services such as X-rays. While some customers have had positive experiences with the medical care and administrative staff, there are also reports of concerning issues related to communication and follow-up, which potential clients should be aware of. It is always advisable for pet owners to communicate clearly with their veterinary care providers and ensure they receive timely updates and comprehensive treatment plans for their beloved animals.

For local users seeking a pet hospital in Lakeland, TN, Banfield Pet Hospital offers a convenient location and a range of services. However, it is recommended to consider the mixed feedback regarding communication and follow-up when making your decision. Direct communication with the hospital regarding their procedures and ensuring a clear understanding of your pet's diagnosis and treatment plan is always advisable.