Banfield Pet Hospital ico

Banfield Pet Hospital

Pet HospitalTexasTravis CountyAustinSlaughter CreekSouth Interstate 35 Frontage Road

9300 S I-35 Frontage Rd, Austin, TX 78748, USA

3.0

I was able to get a Prescription Card from one of the kind people that worked here, so that I could get my kitty his prescription food. They were willing to stay after hours to help me. They also kept a nice light conversation up so that time would pass quicker. I am so grateful and just wanted to share that they really really care about your pets.

Caitlin Miller
  • Overview
  • (512) 280-0121
  • www.banfield.com

Hours

Monday 7:15 AM - 6:00 PM
Tuesday 7:15 AM - 6:00 PM
Wednesday 7:15 AM - 6:00 PM
Thursday 7:15 AM - 6:00 PM
Friday 7:15 AM - 6:00 PM
Saturday 7:15 AM - 6:00 PM
Sunday 9:15 AM - 5:00 PM

Welcome to Banfield Pet Hospital

Welcome to Banfield Pet Hospital, your trusted partner in providing exceptional veterinary care for your cherished companions in the Austin area. As a dedicated Pet Hospital, Banfield offers a wide range of services and products designed to ensure the health and well-being of your furry, scaled, and feathered family members. Located conveniently at 9300 S I-35 Frontage Rd, Austin, TX 78748, USA, Banfield Pet Hospital is committed to delivering compassionate and comprehensive care, making them a go-to destination for local pet owners seeking reliable veterinary services.

At Banfield Pet Hospital, you can expect a welcoming and comfortable environment designed to minimize stress for both you and your pet. While specific details about the clinic's ambiance aren't explicitly mentioned in the provided information, reputable pet hospitals like Banfield typically prioritize cleanliness, organization, and a calming atmosphere. Examination rooms are equipped to facilitate thorough check-ups and treatments, and waiting areas are designed to be as comfortable as possible. The focus is on creating a space where pets feel safe and cared for, and owners feel confident in the level of attention their animals receive.

Banfield Pet Hospital offers a comprehensive suite of veterinary services to address a wide spectrum of pet health needs. These services generally include routine wellness exams, vaccinations, parasite prevention, dental care, nutritional counseling, and behavioral advice. Regular check-ups are crucial for early detection of potential health issues and for maintaining your pet's overall health through preventative care. Vaccinations protect against common and potentially life-threatening diseases, while consistent parasite prevention safeguards your pet from fleas, ticks, heartworms, and other harmful organisms. Dental care is another vital aspect of pet health, and Banfield likely provides services such as teeth cleaning and extractions to ensure good oral hygiene.

Beyond preventative care, Banfield Pet Hospital is equipped to handle various medical conditions and offers diagnostic services such as laboratory testing, digital radiography (X-rays), and ultrasound. These tools aid veterinarians in accurately diagnosing illnesses and injuries, allowing for timely and effective treatment plans. Surgical services, ranging from routine procedures like spaying and neutering to more complex surgeries, are also typically offered. In times of unexpected illness or injury, having access to a reliable pet hospital that can provide necessary medical and surgical interventions is paramount for pet owners.

One of the standout features highlighted in the customer reviews is the dedication and compassion of the Banfield Pet Hospital staff. The first review praises the kindness of the team, mentioning an instance where an employee went above and beyond to provide a prescription card and even stayed after hours to assist a pet owner in need. This level of commitment and willingness to help, coupled with friendly conversation to ease the situation, speaks volumes about the patient-centric approach at Banfield. It indicates a team that genuinely cares about the well-being of animals and their owners.

The second review, while describing a heartbreaking experience with a poor prognosis, further underscores the empathy and support provided by the Banfield team during a difficult time. The reviewer specifically mentions that everyone they interacted with offered comfort and guidance on the next steps. This highlights the importance of not only medical expertise but also the emotional intelligence and sensitivity of the veterinary staff when dealing with challenging situations. It suggests that Banfield Pet Hospital strives to support pet owners through all aspects of their pet's health journey, including the most difficult moments.

As a Pet Hospital, Banfield Pet Hospital likely also provides access to various pet-related goods. This may include prescription medications, specialized pet food formulated for specific dietary needs or health conditions, and other veterinary-recommended products. The availability of a prescription card, as mentioned in one of the reviews, facilitates the acquisition of necessary medications for pets. Having a reliable source for these products within the veterinary hospital setting can be convenient for pet owners and ensures that they are obtaining appropriate and safe items for their animals.

While specific promotional information isn't provided in the given data, many pet hospitals, including established networks like Banfield, often offer various promotions or wellness plans to make quality veterinary care more accessible and affordable. These might include bundled service packages, discounts on routine care, or membership programs that spread the cost of preventative care over time. Local users are encouraged to contact Banfield Pet Hospital directly at (512) 280-0121 or +1 512-280-0121 to inquire about any current promotions, wellness plans, or specific service offerings that might be beneficial for their pets.

In conclusion, Banfield Pet Hospital in Austin, TX, appears to be a reputable and caring Pet Hospital dedicated to providing comprehensive veterinary care for local pet owners. The positive customer reviews highlight the kindness, dedication, and empathy of the staff, reinforcing their commitment to both the animals and their human companions. With a convenient location, a range of essential veterinary services, and a focus on creating a supportive environment, Banfield Pet Hospital stands as a valuable resource for ensuring the health and happiness of your beloved pets. For detailed information about their services, hours of operation, and any current promotions, please contact them directly using the provided phone numbers or visit their location.

Banfield Pet Hospital Photos

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Banfield Pet Hospital Location

9300 S I-35 Frontage Rd, Austin, TX 78748, USA

Reviews

I was able to get a Prescription Card from one of the kind people that worked here, so that I could get my kitty his prescription food. They were willing to stay after hours to help me. They also kept a nice light conversation up so that time would pass quicker. I am so grateful and just wanted to share that they really really care about your pets.

Apr 15, 2025 · Caitlin Miller

My baby girl wasn't doing well at all, and her primary vet didn't have availability. Banfield was the most convenient option. Unfortunately, it wasn't a good prognosis. This was the worst day of my life. But everybody I interacted with here did what they could to comfort us, and help us with next steps. Thank you 💔

Mar 26, 2025 · Rachel Phillips

It’s in poor taste to sign my pet up on a plan without me present, without approval, I call to fix it and you dodge my calls until, finally, you let me know that myself and my pet are not welcome there. And then, a week or so after all of this, text me as a “valued client” for my feedback. Stop harassing me.

Dec 11, 2024 · Elizabeth Zapata

I took our two healthydogs here to get bordatella and canine influenza shots. The first visit they had to give a physical exam before the shots. That's fair and in accordance with Texas law. However two weeks later we had to go back to get the second phase of the influenza shot. At that visit it was as if we had never been there before. They wanted us to drop off our dogs and come back just for one booster shot. And then they wanted to do another physical exam. It was the law, they said. It isn't. This is what the law says. "Though the law does not specify how often a veterinarian must examine an animal to maintain a VCPR, the accepted best practice in the field is for the veterinarian to have examined the animal within the past year, unless the animal’s medical history would require more frequent visits.". So I can only conclude that they are doing this to make more money. We paid $300+ for our two canine influenza shots. Don't go to Banfield .

Dec 17, 2024 · Janet Rogers

Banfield put my cat under anesthesia, then the vet called to tell me she did not have time to perform the procedure due to her busy schedule. This was despite having confirmed the plan with the front desk during scheduling, confirmed during drop-off, and reassured it would be done by the vet tech pre surgery. After becoming (justifiably) upset the vet said she could do part of the procedure, but we would need to come back on a day when they had more time and pay again. The manager then had the audacity to call me at 7 pm on a Saturday to harass me for payment for putting my cat under anesthesia even though they did not complete what was promised. I caught him in multiple lies-- he then threatened to send the bill to collections and refused to acknowledge it apologize for how misleading his staff was and that it was his branches poor scheduling that lead to my cat unnecessarily being put under anesthesia. Do not use Banfield if you love your pet. Especially not the one on 9300 S Ih 35, Austin, TX 78748.

Jan 08, 2023 · Mary Barrett

Pet Hospital