Banfield Pet Hospital ico

Banfield Pet Hospital

Pet HospitalTexasWilliamson CountyCedar ParkAvery Ranch-LakelinePecan Park Boulevard

11066 Pecan Park Blvd Ste 315, Cedar Park, TX 78613, USA

3.0

Disappointed!!!! So I don't even know where I need to start, so we're with Banfield about 3 years, and everything was good so far, until we moved from California to Texas, so our OWP need to renew, but prices in TX is different from California so we canceled our agreement after billing year was end, and like Billing department recommended to us re-enrolled in new address in our Texas location, but guess what in agreement that I don't even see cuz they don't show or give you anything, they will just ask you confirm your information on screen and make a sign, they 'accidentally' don't changed our home hospital which was California, so price that I paying every month is for $20 more that I need to pay in my location, so they overcharging me for about $240 a year, for nothing, I tried to speak with practice manager but she agreed that this is their fault but they can't change anything I need to pay that. To be honest I'm really disappointed for careless, irresponsible manager, they did a mistake but pay for this mistake is my responsibility in their words. I'm really sad that facility that should be welcoming and care for customers do things like that, or even worse don't want to fix problem that they create for me.

Alona Korol
  • Overview
  • (512) 250-9700
  • www.banfield.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM

Welcome to Banfield Pet Hospital

Welcome to Banfield Pet Hospital, your dedicated partner in providing exceptional veterinary care for your cherished pets in Cedar Park, Texas. As a leading pet hospital within the broader category of pet care platforms, Banfield is committed to offering a comprehensive suite of services and resources to support the health and well-being of your furry, scaled, and feathered family members. Located conveniently at 11066 Pecan Park Blvd Ste 315, Cedar Park, TX 78613, USA, our facility is designed to be a welcoming and accessible environment for both you and your pets.

At Banfield Pet Hospital, we understand that your pet's health is a top priority. That's why we strive to create a comfortable and stress-free environment for every visit. Our clinic features well-equipped examination rooms, modern diagnostic equipment, and comfortable waiting areas designed with your pet's comfort in mind. While specific details about the interior design and ambiance are best experienced during a visit, our commitment is to maintain a clean, safe, and professional atmosphere conducive to providing the highest quality care.

Our comprehensive range of veterinary services is designed to address all aspects of your pet's health needs. From routine wellness exams and vaccinations to advanced medical treatments and surgical procedures, our experienced team of veterinarians and veterinary technicians is dedicated to providing personalized care tailored to your pet's individual needs. Our core services include:

  • Preventive Care: This cornerstone of our practice focuses on maintaining your pet's long-term health through regular check-ups, vaccinations, parasite prevention (including heartworm, flea, and tick control), and nutritional counseling. We believe that proactive care is essential in preventing illness and ensuring a happy and healthy life for your pet.
  • Diagnostic Services: When your pet is unwell, accurate diagnosis is crucial. Our hospital is equipped with advanced diagnostic tools, which may include digital radiography (X-rays), ultrasound, laboratory services (blood tests, urinalysis, fecal analysis), and more. These capabilities allow our veterinarians to quickly and effectively assess your pet's condition and develop an appropriate treatment plan.
  • Medical Treatments: Our skilled veterinarians are experienced in managing a wide range of medical conditions, from common illnesses to more complex diseases. We provide compassionate and evidence-based medical care, utilizing the latest advancements in veterinary medicine to ensure the best possible outcomes for your pet.
  • Surgical Services: When surgery is necessary, our dedicated surgical team provides expert care in a safe and sterile environment. We perform a variety of surgical procedures, including routine spays and neuters, as well as more complex soft tissue and orthopedic surgeries. Anesthesia is carefully monitored to ensure your pet's safety and comfort throughout the procedure.
  • Dental Care: Oral health is an integral part of your pet's overall well-being. We offer comprehensive dental services, including routine dental cleanings, dental examinations, and treatment for dental diseases. Maintaining good oral hygiene can prevent pain, infection, and other health problems.
  • Emergency and Urgent Care: While it's always best to have a primary care veterinarian, Banfield Pet Hospital understands that pet emergencies can happen. While specific after-hours emergency services might be referred to a dedicated emergency facility, during our operating hours, we strive to accommodate urgent care needs and provide timely attention to sick or injured pets. Please contact us immediately if your pet is experiencing an emergency.
  • Nutritional Counseling: Proper nutrition plays a vital role in your pet's health and longevity. Our team can provide guidance on selecting the appropriate diet for your pet's age, breed, activity level, and any specific health conditions. We can also help manage weight issues and provide advice on dietary supplements when needed.
  • Behavioral Counseling: Behavioral issues can impact the bond you share with your pet. Our veterinarians can offer guidance and resources to address common behavioral problems, such as anxiety, aggression, or inappropriate elimination. In some cases, we may recommend consultation with a veterinary behaviorist.

What sets Banfield Pet Hospital apart is our commitment to providing consistent and high-quality care. While online reviews can offer insights into individual experiences, it's important to consider the broader picture. One review mentioned disappointment regarding billing discrepancies following a move between states, highlighting the importance of clear communication and understanding of service agreements. We encourage pet owners to discuss any concerns or questions regarding their pet's care and billing directly with our team.

Another review praised Banfield Pet Hospital at Cedar Park for its friendly and accommodating staff, as well as the ease of scheduling appointments and ample parking. This positive feedback underscores our commitment to providing excellent customer service and a convenient experience for pet owners. Our team strives to be welcoming, responsive, and dedicated to meeting the needs of both you and your pet.

As part of a larger network of Banfield Pet Hospitals, our Cedar Park location benefits from established protocols, access to a wealth of veterinary knowledge, and a commitment to continuous improvement in pet healthcare. While specific promotional offers may vary, Banfield often provides wellness plans designed to make routine care more affordable and convenient. These plans typically include annual examinations, core vaccinations, parasite prevention, and other benefits, helping you budget for your pet's essential healthcare needs. We encourage you to inquire about our current wellness plan options and how they can benefit your pet.

We understand that choosing a veterinary care provider is a significant decision. At Banfield Pet Hospital in Cedar Park, we are dedicated to earning your trust by providing compassionate, comprehensive, and high-quality veterinary care. Our team is passionate about animals and committed to partnering with you to ensure your pet enjoys a long, healthy, and happy life. We invite you to contact us at (512) 250-9700 or +1 512-250-9700 to learn more about our services or to schedule an appointment. We look forward to welcoming you and your pet to the Banfield family in Cedar Park.

Banfield Pet Hospital Photos

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Banfield Pet Hospital Location

11066 Pecan Park Blvd Ste 315, Cedar Park, TX 78613, USA

Reviews

Disappointed!!!! So I don't even know where I need to start, so we're with Banfield about 3 years, and everything was good so far, until we moved from California to Texas, so our OWP need to renew, but prices in TX is different from California so we canceled our agreement after billing year was end, and like Billing department recommended to us re-enrolled in new address in our Texas location, but guess what in agreement that I don't even see cuz they don't show or give you anything, they will just ask you confirm your information on screen and make a sign, they 'accidentally' don't changed our home hospital which was California, so price that I paying every month is for $20 more that I need to pay in my location, so they overcharging me for about $240 a year, for nothing, I tried to speak with practice manager but she agreed that this is their fault but they can't change anything I need to pay that. To be honest I'm really disappointed for careless, irresponsible manager, they did a mistake but pay for this mistake is my responsibility in their words. I'm really sad that facility that should be welcoming and care for customers do things like that, or even worse don't want to fix problem that they create for me.

May 10, 2025 · Alona Korol

Banfield Pet Hospital at Cedar Park is one of the best in the area. The staff is friendly and accommodating, and they always make sure to fit you in for a last-minute appointment. There is plenty of parking, and the hospital is easy to access.

Aug 28, 2023 · Super Aba

We have used Banfield for our two dogs for 8 plus year. I have felt over the last few years that service levels have dropped and prices have gone up. Today we had our dogs in for their annual checkups. From the time we dropped them off until we picked them up, they teams have been trying to up sell services . When I asked the tech she told me they were instructed to ask. Very disappointing to deal with multiple upsales. We were called with a big expenditure that we could not afford at this time, but were made to feel awkward for not spending the money. It was like we did not care. When it was time to pick up we were told they were ready at 4pm. We arrived at 5:10 to make sure we gave them plenty of time. 35 mins later we are still waiting to pick them up and notes were not done, and now meds are being filled. This will be the end of our 8+ year journey with Banfield. I'd encourage other to vote with their wallets and demand better.

Feb 28, 2025 · Cris Engel

DO NOT, Do NOT bring your animals here. Period. My father brought our dog, my childhood pet, here multiple times, multiple days in a row when he was extremely sick, not eating and lethargic. He was seen and ultimately, my father was told that our dog would be okay and that he was ~maybe~ diabetic. 1. Over the last hours of my dog’s life, he declined rapidly to the point that my father had to take him to an emergency vet. This vet informed us that they were shocked Banfield had let my sweet dog go home in that state, and at the complete lack of care and information my father was given regarding his condition. My father also paid for medications he was never given, given promises he never saw carried out, and was set to have hope where he soon discovered Banfield’s team had none to give him. My dog died in the emergency vet that night- as the only two options given to us by kind, CARING doctors were intensive, painful treatment daily for his ketone level which was astronomically high, or a peaceful euthanasia to end his suffering that Banfield clearly didn’t care to treat, let alone diagnose correctly. We chose euthanasia, as he had been in pain- unbeknownst to us thanks to Banfield’s carelessness- for quite some time. 2. Banfield Pecan Park’s team then called my dad TWO WEEKS after my dog’s passing in a complete and obvious case to cover their butts. Following a sorry apology, which at this point is unwanted and unaccepted, my father was then told he had to abide by the cancellation policy and continue to pay the remainder of our now dead dog’s Optimum Wellness Plan…. Despite them completely dropping the ball in all possible realms. This vet office is full of people that do not care, or at best, care at the absolute bare minimum. Please, please give your pet the care they deserve and take them to a vet that will give them the time and care they deserve.

Jan 28, 2025 · Sarah Thomas

Optimum wellness plan SCAM Be aware to check the records here, they decline the vaccines without taking your permission and than dont even have comments who declined it and why. So that they can charge for booster vaccine out of the health plan. Really bad management no backups or history. When talk to practise manager, she dont have any answers, wont even talk and wont take liability of people working under her. I thought this was the best location, unfortunately its very bad. Whats the point of regular visit amd health plan, when they cannot manage regular vaccine on time and that too without any clarfication who and why vaccine was declined.

Feb 01, 2025 · Deep Kotadiya

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