Banfield Pet Hospital

Dr. Bancroft is absolutely incredible. When our concerns were ignored by the vet at the Westerville location, I changed to the Easton market location. I explained to Dr. Bancroft that our dog was at the pet hotel and was acting different with discharge in his eye. Dr. Bancroft listened to my concerns and ran a lab sample for my dog. Dr. Bancroft reviewed the lab results and urged us to go to MedVet right away due to Rory’s abnormal platelet count, liver enzyme values and fever. While at MedVet he had a fever of 105, causing him to be shaved on his legs, and received high flow oxygen. After Rory’s 7 day stay at MedVet, Dr. Bancroft continued to show his support and care of our pets wellness. He scheduled several follow up appointments to continue to follow Rory’s abnormal lab values until they stabilized. He also was able to catch the ulcer in Rory’s eye as a result of the medication he had to take from his MedVet stay. He continues to show such concern for our pets well being. If we did not listen to Dr. Bancroft’s guidance, we would have probably lost our boy. Photo the day we picked him up from MedVet and photo now that he has stabilized. Sorry for the late review, but still wanted to show our appreciation. Thank you Dr. Bancroft and everyone at the Easton Location!

The team at Banfield was very professional and took great care of my puppy on our first experience dealing with the vet. I would recommend anyone to visit and do business with Banfield.

My pets are always well taken care of when I take them to Banfield. I pay for their Optimum Wellness plan, which lets me pay monthly to cover the cost of my dogs’ vet visits. I only pay for lab work and medication they are prescribed, which is significantly less than I would pay at other places. The staff always treat my dogs with care and are happy to see them when they arrive. One of my dogs has chronic kidney disease and the vets here helped put him on a prescription diet that has significantly increased his quality of life and has almost definitely extended it. Appointments are easy to make and the app makes it easy to keep track of records and get information when needed, including the 24/7 vet chat included with the wellness plan.

Please do not sign up for pet health plan Even if you have not had services for a year. Once you tell them you no longer want the service they continue additional billing. I repeat they were paid for a year even though my pet received no additional service. And they were told their service was no longer wanted a year later. Do not get this plan.

Brittany was the best 👌 ty to all the staff ur amazing 👏 🤩