Banfield Pet Hospital

Pet Hospital California Orange County San Juan Capistrano Doheny Park Road

33963 Doheny Park Rd, San Juan Capistrano, CA 92675, USA

4.0

My son who lives in KC, MO picked up our adopted pup for us (we live in So Cal) and took him to the Banfield Pet Hospital vet there in KC(that's where he takes his dog) to be checked out before he sent him on the plane home to us. He was given updated shots totaling $200 and was given a certificate to fly. My fiance' and I brought our new goldendoodle pup into be checked out a few weeks later at the Banfield Pet Hospital in San Juan Capistrano, CA since he had been itching his ears. I spoke to Ana and we went through all of the costs and covid-19 protocols. We made an appointment and went over with Brady. The receptionist came out and told us we could not go in and she would take the dog. We were told we couldn't be with the dog and the vet would come out and speak to us after he was seen. I was upset with this as the dog had gone through such stress, flying, new home, possible ear infection and the dog gets car sick. We wanted to be with him for the office visit. Nope couldn't be done. I became extremely frustrated as did my Fiance'. The receptionist quoted us a figure that surpassed the quote that Ana had given us by $265. We were not pleased and asked for Ana. She assured us that if we purchased the wellness plan through them we only had to pay $48 per month and today's visit would only be $89. Cool okay. Next the receptionist came back outside and said since the dog was 6 months old we could purchase the adult wellness plan for $38 but the cost for the visit was $158. OMG then the Vet comes out with paper work and quoted us a third price that wasn't in the ballpark of the other 2. Can't make this stuff up. We had each persons print out in hand and couldn't believe this. In the meantime our puppy was still back there. They brought the dog out front and I paid $200 and my fiance' paid for the wellness plan. I realize it's almost 3 weeks and Brady needs a check and his last shot so I phone them to make an appointment, well they can't find him in the system, long story short it was under my son's name because he was the one who initially booked him in KC. I tried to book him an appointment to recheck his ears and get his last shot but am told I can not book MY dog an appointment without permission from my son. Yup again you can not make this up. I said to Ana " Hold on, you want me to call my son in KC to get permission to treat my dog here in So Cal?" Yes "You treated my dog 2 and a half weeks ago and took another $200 from me and we purchased a health plan all of which had nothing to do with my son and that was fine?" yes "is this a joke?" No, we can't treat him without permission from your son!!!!! Total nightmare. Run, seriously do not take your dog here. It was a total Sales pitch and scam. Now we are trying to get out of the monthly plan so we NEVER have to go back.

Janet DePerry

Overview

(949) 234-1245
www.banfield.com

Pet Hospital

State

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Welcome to Banfield Pet Hospital

Welcome to Banfield Pet Hospital, your trusted partner in providing comprehensive veterinary care for your cherished pets right here in your local community. As a dedicated Pet Hospital, we understand the deep bond you share with your animal companions and are committed to offering a wide array of services and high-quality products to support their health and happiness throughout their lives. While our listed address is in the USA, Banfield Pet Hospital is a well-established network with numerous locations. We encourage you to search online for 'Banfield Pet Hospital near me' or visit the global Banfield website to find the nearest facility in Singapore.

At your local Banfield Pet Hospital (please search online for the nearest location in Singapore), you can expect a welcoming and clean environment designed to make both you and your pet feel comfortable. We strive to create a stress-free atmosphere where your pet receives the best possible care. Our facilities are typically equipped with modern veterinary equipment and examination rooms to facilitate accurate diagnoses and effective treatments.

Banfield Pet Hospital offers a comprehensive range of veterinary services to address various aspects of your pet's health. These services generally include routine check-ups and wellness exams, which are crucial for preventative care and early detection of potential health issues. During these exams, our experienced veterinarians will conduct thorough physical assessments, discuss your pet's lifestyle and nutritional needs, and administer necessary vaccinations and parasite preventatives. We believe that proactive care is key to ensuring a long and healthy life for your furry friend.

In addition to wellness exams, Banfield Pet Hospital provides essential medical services to diagnose and treat illnesses and injuries. Our veterinary teams are skilled in internal medicine, dermatology, ophthalmology, and other specialized areas. We are equipped to handle common pet ailments, such as infections, allergies, and digestive issues. For more complex cases, we can often perform diagnostic procedures like blood tests, urinalysis, and imaging (such as X-rays) to gain a deeper understanding of your pet's condition.

Surgical services are also a vital part of the care offered at Banfield Pet Hospital. Our veterinarians are proficient in performing a variety of surgical procedures, including spaying and neutering, which are important for population control and can offer significant health benefits to your pet. We also handle soft tissue surgeries and other necessary interventions with the utmost care and attention to your pet's safety and comfort. Anesthesia protocols are carefully tailored to each individual pet, and our team closely monitors them throughout the surgical process and during recovery.

Dental care is another cornerstone of our services. We understand the importance of good oral hygiene for your pet's overall health. Banfield Pet Hospital typically offers dental cleanings, examinations, and treatments to address dental disease, which can lead to pain, infection, and other systemic health problems if left untreated. Our team can provide guidance on at-home dental care practices to help maintain your pet's healthy smile between professional cleanings.

Furthermore, Banfield Pet Hospital often offers various wellness plans designed to make quality veterinary care more affordable and accessible. These plans typically bundle essential services like routine exams, vaccinations, and parasite prevention into convenient monthly payments. Wellness plans can help you budget for your pet's regular care and ensure they receive the preventative treatments they need without unexpected costs. The specific details and coverage of these plans may vary, so it's best to inquire about the options available at your local Banfield Pet Hospital in Singapore.

A key feature of Banfield Pet Hospital is its commitment to providing consistent and reliable care. As a large network, Banfield often maintains comprehensive medical records for your pet, which can be beneficial if you move or travel to different locations. This allows Banfield veterinarians to have a complete history of your pet's health, ensuring continuity of care.

Based on information available online, customer experiences with Banfield Pet Hospital can vary. Some pet owners have praised the cleanliness of the facilities, the caring nature of the staff, and the convenience of the wellness plans. They appreciate the comprehensive services offered and the focus on preventative care. However, like any service provider, there can be instances where customers have expressed concerns regarding communication, pricing transparency, or specific protocols. It is always recommended to research the specific Banfield Pet Hospital location in your area, read local reviews, and discuss your pet's needs and any concerns directly with the clinic staff to ensure it's the right fit for you and your pet.

To learn more about the specific services, environment, and any promotional offers at your local Banfield Pet Hospital in Singapore, we encourage you to visit their website (if available for the Singapore location) or contact them directly. You can typically find contact information and location details through online search engines or pet directories. We recommend scheduling a visit to tour the facility and speak with the veterinary team to get a firsthand impression of their commitment to pet care. Discuss your pet's individual needs and inquire about their approach to treatment and communication to ensure a positive and trusting relationship with your veterinary care provider.

Choosing the right veterinary care for your pet is a significant decision. Banfield Pet Hospital aims to be a reliable partner in your pet's health journey, offering a wide range of services and a commitment to their well-being. We encourage you to explore the Banfield Pet Hospital location nearest to you in Singapore to see how they can help you provide the best possible care for your beloved companion.

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

33963 Doheny Park Rd, San Juan Capistrano, CA 92675, USA

Reviews

May 11, 2020 · Janet DePerry

Banfield is in great place! They are all about pets They're very nice I'm very caring it's always clean and never smells Bad. My dogs love to go there I recommend it highly!

Jul 17, 2020 · Dawn Hopkin

My family used Banfield for my service dog growing up and we always had excellent care especially when he had extremely difficult allergies. I am all grown up and have two cats (one who seems to have the minor health issues every once in awhile) and they always seem to be able to fit him in for a quick exam. Everyone there has been extremely kind and caring and I never have anxiety leaving my fur babies with them. They let me bring both cats in together since they have separation anxiety and don’t like being apart. We are on the care plan and it has made it so much more affordable for our emergency trips and we love the preventive care checkups.

Apr 26, 2022 · Malia Bever

We have the banfield pet plan and at first we were very happy with the doctor and his service. He has left the practice and my last few experience have not been that positive. Our annual exam and labs they were not very clear in communication and did the bare minimum. I also made an appointment to get my dogs nails clipped because he is very anxious thinking that the vet would have more experience and it was very negative for both me, my dog and the staff. I watched them hold him down and he wasnt too happy about it but he wasn't moving a ton he was just laying there when I saw him. He also got nervous and pooped on them which he has never had an accident in doors before so I was kinda shocked. It was supposed to be 14 but they charged us more than double for holding him down. I'd expect professionals to have more experience handling a medium size dog for a nail trim and explained to them prior to service he was very anxious and that is why we were going there. In addition I noticed brown on his teeth which a.month prior they said looked great and they told me it was type 1 decay and i should get the dental plan. They said from now on for nail trims and dental they could put him under which I think is absurd to put a two year old dog to sleep several times a year. Needless to say we may not continue with our plan.

Oct 14, 2019 · Jasmine Formanek

This chain is the absolute worst. Not once but twice after paying a monthly insurance fee for 15 years my sister's dog was refused care in a life or death situation. She called several Banfield Clinics all of which were unhelpful. They said she could get an appointment in 4 days. He would have been dead by then. She put him in the car and found a true angel named Dr. Amin. Her dog had a bowel obstruction. So if you go to this clinic, I suggest you change.

Feb 12, 2022 · Kathy Lowery