Banfield Pet Hospital ico

Banfield Pet Hospital

Pet HospitalTexasBexar CountySan AntonioDe Zavala Road

5219 De Zavala Rd Ste 102, San Antonio, TX 78249, USA

4.0

We just moved here from Nashville but all our dogs are on a wellness plan so we found the closest Banfield to us. This location doesn’t look the greatest from the outside but wow were we surprised. The staff and level of service are incredible here! Huge thank you for making us feel so welcome!

Michael Dobbins
  • Overview
  • (210) 690-9600
  • www.banfield.com

Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM

Welcome to Banfield Pet Hospital

Banfield Pet Hospital is a trusted name in veterinary care, providing high-quality medical services for pets in the local community. Located at 5219 De Zavala Rd Ste 102, San Antonio, TX 78249, Banfield Pet Hospital is known for its commitment to pet health and wellness. With extended hours during weekdays and weekend availability, it offers convenience for busy pet owners who need reliable veterinary care.

Banfield Pet Hospital specializes in preventive care, which is essential for maintaining the health and longevity of your pets. They offer a variety of services including routine exams, vaccinations, surgery, dental care, and more. One of their standout features is their wellness plans, which provide comprehensive coverage for pets at an affordable monthly rate. These plans are designed to help pet owners manage healthcare costs while ensuring their pets receive regular check-ups and necessary treatments.

The hospital prides itself on its welcoming environment and friendly staff who are dedicated to making both pets and their owners feel comfortable. Their state-of-the-art facilities include modern equipment and a clean, professional setting where your pet can receive the best care possible. Whether it's a routine visit or an unexpected illness, Banfield Pet Hospital is equipped to handle all of your veterinary needs.

  • Comprehensive Wellness Plans: Banfield offers customizable wellness plans that include preventive care services such as regular exams, vaccinations, dental cleanings, and more. These plans are tailored to meet the specific needs of pets and their owners.
  • Experienced Veterinarians: The hospital is staffed by licensed veterinarians and support personnel who are committed to providing compassionate care for all animals.
  • Convenient Hours: With extended hours Monday through Friday and weekend availability, Banfield makes it easy for pet owners to fit veterinary care into their busy schedules.

Customer feedback highlights the positive experiences of many pet owners who have visited Banfield Pet Hospital. Many appreciate the friendly and professional staff, as well as the comprehensive care provided to their pets. One customer shared how they were pleasantly surprised by the level of service despite initial concerns about the clinic's appearance from the outside. Another review praised the wellness plan for its affordability and convenience.

While there have been isolated issues with customer service regarding wellness plan cancellations, Banfield Pet Hospital remains committed to improving their services and ensuring a positive experience for all clients. They continue to offer valuable resources and support for pet owners seeking reliable veterinary care.

Banfield Pet Hospital is more than just an animal clinic; it's a trusted partner in your pet's health journey. With a focus on preventive care, experienced professionals, and a welcoming environment, they provide the highest standard of veterinary services to ensure your pets live healthy, happy lives.

Banfield Pet Hospital Photos

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Banfield Pet Hospital Location

5219 De Zavala Rd Ste 102, San Antonio, TX 78249, USA

Reviews

We just moved here from Nashville but all our dogs are on a wellness plan so we found the closest Banfield to us. This location doesn’t look the greatest from the outside but wow were we surprised. The staff and level of service are incredible here! Huge thank you for making us feel so welcome!

Jul 06, 2024 · Michael Dobbins

This review is for the Wellness Plan they offer. My baby was under that plan for years. I paid monthly. She passed away in November. It is February and I still haven't been able to get a hold of anyone to cancel my plan. Every time I call the number to cancel the membership, I'm simply put on hold. I have literally waited over two ours listening to horrible elevator music but no one ever answers. However, when I call the number to "enroll on a plan" they miraculously answer immediately, but as soon as I explain I need to cancel my plan, they tell me I must again call the other number (888-649-2716) and when I replied that I was going to simply put a stop payment on the monthly withdrawal, they threatened me saying I was going to be sent to collections. After soooo many years with these plans with two separate pets, I can't believe I'm treated this way and have to be reminded of my pet's death every time they charge me her plan and every time I try to cancel it. This needs to stop, it is very hurtful and stressful for me and my mother. Someone please help me cancel this.

Feb 01, 2025 · Lily Perez

Called in advance to make sure I could pick up my dogs RX. Confirmed that I could come in after I get off of work at 4pm. I come and nobody is at Banfield counter. A worker confirmed that they had decided to close shop early. I pay for a wellness plan and it’s my only day off. Why is this allowed

Mar 14, 2025 · DJ Shortt

I brought my baby in for her appointment, after calling to notify them I would be late. They refused to see her and threatened to call the police on me for wanting to see the cancellation policy. The manager disrespectfully and unprofessionally spoke at me and told me she would be happy to cancel all of my Optimum Wellness plans. I will never use this location again. Even the store and grooming department at this location are horrid.

Jun 10, 2022 · Jeremiah VanWagner

They team at the Banfield on DeZavala show their care for the animals in every way they touch them. They show their concern for Shelby and her anxiety and worked to make her more comfortable.

Jan 22, 2025 · Sharon Fajkus

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