Banfield Pet Hospital ico

Banfield Pet Hospital

Pet HospitalConnecticutWestern Connecticut Planning RegionNorwalkConnecticut Avenue

500 Connecticut Ave Suite 3, Norwalk, CT 06851, USA

3.0

⭐️⭐️ (2 stars) I’m giving two stars due to a mix of concerning experiences. First, during one visit, my dog came back with a hurt paw. On top of that, I received a call from the front desk telling me they close at 5:15pm—even though the doctor had just told me they close at 6pm. When I mentioned I planned to pick up at 5:30, the staff member insisted they’d be closed, and when I brought up what the doctor said, she quickly backtracked. The tone of the call felt unnecessarily rude and unprofessional. I do want to acknowledge that the doctor called personally to discuss one of my dog’s liver levels, which I appreciated and found reassuring. However, in a previous visit, my dog returned missing her front teeth. I was told they “just fell out,” but I can’t help but wonder if something else happened—perhaps she tried to bite someone and the teeth were pulled. The lack of transparency has left me uneasy. While I appreciate the vet’s attention to my dog's health, the overall communication and experience with the staff have raised enough concerns that I’m not sure I’ll be returning.

Claudia Braz
  • Overview
  • (475) 489-9565
  • www.banfield.com

Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 9:00 AM - 5:00 PM

Banfield Pet Hospital Introduce

Welcome to Banfield Pet Hospital, your dedicated partner in providing comprehensive healthcare for your cherished animal companions in Norwalk, Connecticut. Located at 500 Connecticut Ave Suite 3, Banfield Pet Hospital is more than just a veterinary clinic; it's a place where your pet's well-being is our top priority. As a part of the broader "Pet Hospital" category, Banfield offers a wide spectrum of services and goods designed to cater to all aspects of your pet's health journey.

Our facility is designed to create a comfortable and welcoming environment for both you and your furry friends. While specific details about the clinic's ambiance are best experienced in person, our commitment is to maintain a clean, organized, and stress-free atmosphere. We understand that visiting a pet hospital can sometimes be an anxious experience for pets, and our team strives to make each visit as smooth and positive as possible.

At the heart of Banfield Pet Hospital is our dedicated team of veterinary professionals. Our experienced veterinarians, veterinary technicians, and support staff are passionate about animal care and are committed to providing the highest standard of medical attention. We believe in a collaborative approach, working closely with you to understand your pet's individual needs and develop personalized care plans.

Banfield Pet Hospital offers a comprehensive range of services to address various aspects of your pet's health. These services typically include:

  • Routine Wellness Exams: Regular check-ups are crucial for maintaining your pet's overall health and detecting potential issues early. Our thorough wellness exams include a comprehensive physical examination, allowing our veterinarians to assess your pet's condition and provide tailored recommendations for preventative care.
  • Vaccinations: Protecting your pet from preventable diseases is essential. We offer a variety of core and non-core vaccines based on your pet's lifestyle and risk factors, ensuring they are shielded from common and potentially serious illnesses.
  • Parasite Prevention: Fleas, ticks, heartworms, and other parasites can pose significant health risks to your pet. We provide effective preventative medications and guidance on controlling these pests to keep your pet healthy and comfortable.
  • Dental Care: Oral health is an integral part of your pet's overall well-being. Our dental services include routine cleanings, dental examinations, and treatment for dental diseases to help maintain your pet's healthy teeth and gums.
  • Diagnostic Services: When your pet is unwell, accurate diagnosis is key to effective treatment. Banfield Pet Hospital is equipped with diagnostic tools such as laboratory services (bloodwork, urinalysis, etc.) and imaging (like X-rays, although this isn't explicitly mentioned in the provided information, it's a common service in pet hospitals) to help our veterinarians identify the underlying cause of your pet's illness.
  • Surgery: Our veterinarians are skilled in performing a range of surgical procedures, from routine spays and neuters to more complex soft tissue surgeries. We prioritize your pet's safety and comfort throughout the surgical process.
  • Microchipping: Ensuring your pet can be identified if they ever get lost is a responsible part of pet ownership. We offer microchipping services, a safe and permanent way to identify your pet and increase the chances of a happy reunion.
  • Pharmacy Services: For your convenience, Banfield Pet Hospital often has an in-house pharmacy. This allows you to obtain prescribed medications and other pet care products directly from our clinic, ensuring your pet receives the necessary treatments promptly.
  • Nutritional Counseling: Proper nutrition plays a vital role in your pet's health. Our team can provide guidance on selecting the right food for your pet's age, breed, and health condition.

While the provided reviews offer a glimpse into some customer experiences, it's important to consider all feedback objectively. One review expresses significant concerns regarding communication, staff professionalism, and unexplained incidents, leading to a reluctance to return. This feedback highlights the importance of clear communication, transparency, and attentive staff interactions in providing a positive client experience.

Conversely, another long-term client offers a glowing testimonial, praising the doctors and reception staff for their excellent customer service and expressing complete trust in the hospital's care over 15 years. This positive feedback underscores the dedication and quality of care that many pet owners have experienced at Banfield Pet Hospital.

It's worth noting that individual experiences can vary, and online reviews represent a snapshot of opinions. To gain a comprehensive understanding of Banfield Pet Hospital, we encourage you to consider the range of feedback and potentially reach out to the hospital directly with any specific questions or concerns.

While specific promotional information was not provided in the initial query, pet hospitals like Banfield often offer various promotions or wellness plans. These might include discounted rates for routine check-ups, vaccination packages, or bundled services. It is advisable to contact Banfield Pet Hospital directly at (475) 489-9565 or +1 475-489-9565 to inquire about any current promotions or wellness plans that could benefit your pet.

In conclusion, Banfield Pet Hospital in Norwalk, CT, strives to be a reliable partner in your pet's healthcare journey. Located conveniently at 500 Connecticut Ave Suite 3, we offer a wide array of veterinary services, potentially including an in-house pharmacy for your convenience. While online reviews present varied experiences, our commitment is to provide quality medical care for your beloved pets. We encourage you to contact us directly to learn more about our services and how we can help your furry family members thrive.

Banfield Pet Hospital Photos

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Banfield Pet Hospital Location

Banfield Pet Hospital

500 Connecticut Ave Suite 3, Norwalk, CT 06851, USA

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Reviews

⭐️⭐️ (2 stars) I’m giving two stars due to a mix of concerning experiences. First, during one visit, my dog came back with a hurt paw. On top of that, I received a call from the front desk telling me they close at 5:15pm—even though the doctor had just told me they close at 6pm. When I mentioned I planned to pick up at 5:30, the staff member insisted they’d be closed, and when I brought up what the doctor said, she quickly backtracked. The tone of the call felt unnecessarily rude and unprofessional. I do want to acknowledge that the doctor called personally to discuss one of my dog’s liver levels, which I appreciated and found reassuring. However, in a previous visit, my dog returned missing her front teeth. I was told they “just fell out,” but I can’t help but wonder if something else happened—perhaps she tried to bite someone and the teeth were pulled. The lack of transparency has left me uneasy. While I appreciate the vet’s attention to my dog's health, the overall communication and experience with the staff have raised enough concerns that I’m not sure I’ll be returning.

Apr 09, 2025 · Claudia Braz

The best place to bring your furry babies!!! I’ve a client here for 15 years and I absolutely trust them with all of my girls. The Doctors and the receptionist in my opinion are the best with customer service. I would NOT go to any other place for my babies check ups 🥰

May 16, 2025 · Magdalena Castro

My dogs Oliver and Evelyn while they get super nervous when going to the vet, I know they are in good hands at Banfield. Staff are both knowledgeable and friendly - two things you want when you entrust your pets with others.

Dec 04, 2024 · Nikkya Hargrove

I'm bringing my dog to this location for over a year now, even after moving out a little far from Norwalk. The team here is always amazing, they are very clear when giving information about the plans, labs, medications, etc. I'm very very happy with the service provided! Thank you so much!

Apr 11, 2025 · Rodrigo Passari Ribeiro

Dr, Underdahl and Liliana were absolutely amazing with Joradn, as well as the front desk staff. I can't help but to feel the love they all share with Jordan and the respect shown to me. Thank you all at Banfield

Oct 14, 2024 · Lillian Bernard

Pet Hospital